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Free Customer OR Service OR Team OR Leader courses

Taking a course doesn't have to be costly, and reed.co.uk features a wide range of Free courses, including classroom based courses, online courses and distance Learning courses. Eligibility for each course may vary, so it's important to contact the course provider for full terms and conditions.

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  • NCFE Level 2 Certificate in Principles of Team Leading

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of team leading
    • 1,985 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 160 CPD points
    • Tutor support
    Great service
    Trending
    ...gives learners an understanding of the principles of team leading, different styles of leadership, enhancing your team’s performance and how to motivate your team. Team leaders have a big impact on organisations and leading a team to achieve company goals. COURSE BENEFITS Achieve a …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,056 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,028 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles. COURSE CONTENT Principles of Customer Service in the Hospitality Sector Understand Effective Teamwork in the Hospitality Sector Understand Legislation and Guidance Relevant to the …
    Free

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 4,357 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...CONTENT Learn to deliver excellent customer service Increase awareness of understanding and meeting customers’ needs Giving a great customer experience Learn from feedback and promote products and services This Level 2 Course in Customer Service can help you pursue many different …
    Free

  • FREE Amazon Web Services AWS Cloud Computing Webinar

    e-Careers
    NEW DATES ADDED! AWS Authorised Training Partner | Discover how to launch your career in Cloud Computing
    • 15,332 enquiries
    • Online
    • 2 hours · Part-time
    • Tutor support
    Great service
    Highly rated
    Trending
    ...Partner The skills gap continues to grow, providing a huge opportunity for jobseekers to upskill and learn the dynamic world of Amazon Web Services (AWS) and become highly sought out for your certification. There are currently over twice as many AWS job vacancies available compared to …
    Free

  • Digital Work Experience

    Reed Learning
    Real-life work experiences across 10 companies and 17 sectors as part of the 'Gateway to work' programme
    • 1,779 students
    • Online
    • 3.7 hours · Self-paced
    Great service
    Highly rated
    Popular
    Trending
    ...Partnership team Introducing your Digital Work Experience Your Digital Work Experience Career Action Plan Meet James Reed, CEO and Chairman of the Reed Group Meet Lily and Dan from the Group Customer Experience team QUIZ - What have you learnt about the Group Customer Team? Your Customer …
    Free

  • NCFE Level 2 Certificate in Principles of Business Administration

    CT Skills Limited
    FREE online course based remotely, to help you understand business administration
    • 2,400 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 155 CPD points
    • Tutor support
    Great service
    ...& Data Security Level 2 Certificate in Creating a Business Start-Up Level 2 Certificate in Principles of Team Leading Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace …
    Free

  • Level 2 Certificate in Lean Organisation Management Techniques

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 2,293 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    Great service
    Trending
    ...improvement techniques and the principles and techniques of workplace organisation Understand what makes an effective team Understand what makes an effective team leader If you chose to do this 9 week, Level 2 course in Lean Organisation Management Techniques, you could open new pathways …
    Free

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 2,608 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...COURSE CONTENT Develop understanding of the different aspects of the retail industry Learn about customer payments and the selling process Understand how to provide good customer service Learn how to deal with queries and complaints Gain an understanding of basic retail law and the …
    Free

  • Micro Course - Public Speaking for Beginners - How to Own the Room

    AllTalk Global
    Public Speaking for Absolute Beginners
    • 1,903 students
    • Online
    • 0.1 hours · Self-paced
    Great service
    Highly rated
    Popular
    Trending
    ...of online services such as youtube, TikTok, Microsoft Teams, ZOOM and other applications which are now used for public speaking. Learn how to own the room through this exclusive to REED, course on public speaking. Learning public speaking can help you in leadership, team meetings, …
    Free

  • NCFE CACHE Level 2 Certificate in Principles of Customer Service

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of customer service
    • 2,796 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 180 CPD points
    • Tutor support
    Great service
    Trending
    ...Our Customer Service free online course will support you to provide exceptional customer service which is paramount to the success of any business. If you work in customer service, this Level 2 customer service course can improve your skills and ensure that every customer has a …
    Free

  • NCFE CACHE Level 2 Principles of Dementia Care

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of dementia care
    • 2,239 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • 153 CPD points
    • Tutor support
    Great service
    ...This qualification supports progression to employment and progression within employment for the following job roles: healthcare support service worker clinical healthcare support worker healthcare assistant nursing assistant mental health support worker mental health outreach worker …
    Free

  • Gateway to Work - Kick start your journey from education to work

    Reed Learning
    The ultimate career guide for 16-18 year olds
    • 62 students
    • Online
    • 7.9 hours · Self-paced
    Great service
    ...Rachel Introduction Quiz Your task Money and Pensions Service - meet the CEO Brand and Marketing at Money and Pensions Service - meet the Marketing Campaign Introduction Meet your manager... Your task Money and Pensions Service - meet the CEO Meet Beki Salmon, Employee Experience …
    Free

  • NCFE CACHE Level 2 in Understanding Safeguarding and Prevent

    CT Skills Limited
    FREE online course, with tutor support and study materials to increase your knowledge of safeguarding and prevent
    • 1,291 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 135 CPD points
    • Tutor support
    Great service
    ...radicalisation and the potential consequences of illegal online activity. Anyone wanting to work in local authorities, schools, colleges, uniformed services or health and social care needs to be aware of safeguarding and the Prevent duty and how to include these principles in their day-to-day …
    Free

  • NCFE CACHE Level 3 Certificate in Understanding Mental Health

    CT Skills Limited
    FREE online course based remotely, to help you understand mental health
    • 563 enquiries
    • Online
    • 12 weeks · Self-paced
    • Regulated qualification
    • 153 CPD points
    • Tutor support
    Great service
    Trending
    ...importance of mental well-being through various stages of life, mental health legislation, services and public attitudes, treatment options available and skills required to work in a mental health service. Currently, in the UK 75% of mental ill health begins before the age of 18 and 1 in …
    Free

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,466 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Please read the declaration on the enrolment form carefully before signing up. This course can lead to roles such as Career Advisor or Customer Service Assistant and is ideal for individuals who give advice or guidance as part of their profession. …
    Free

  • Micro Course - Self Publishing for Beginners - Create an E-Book Cover on Canva

    AllTalk Global
    Self Publishing Beginners Guide
    • 2,773 students
    • Online
    • 0.1 hours · Self-paced
    Great service
    Highly rated
    Popular
    Trending
    ...Cover. This is a no fluff, no frills course that will allow you to launch your ebook today. With millions of customers currently searching for books on services such as Amazon and recently over $36 million announced as part of the KDP Global fund allowing you to make an income …
    Free

  • Level 2 Certificate in Cleaning Principles

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn the Principles of Cleaning
    • 9,708 enquiries
    • Online
    • 12 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...You will know the difference between routine and non-routine waste and the best products to use to get the cleanest, freshest look that customers love. You'll learn how to use and dispose of chemicals, and why health and safety must be at the forefront of everything you do. This fully …
    Free

  • NCFE CACHE Level 2 in Introducing Caring for Children and Young People

    CT Skills Limited
    FREE online course, with tutor support and study materials to increase your knowledge of caring for young people
    • 1,834 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 160 CPD points
    • Tutor support
    Great service
    Trending
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free

  • NCFE Level 1 in Employability Skills

    CT Skills Limited
    FREE online course, with tutor support and study materials to increase your knowledge of employability skills
    • 86 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 150 CPD points
    • Tutor support
    Great service
    Trending
    ...Learn how to deal with your first day, setting targets and solving problems Develop an understanding of communication skills and working in a team Enhance your job and training search skills Learn how to develop your job application skills and write a CV This qualification is suitable …
    Free

  • NCFE CACHE Level 2 in Understanding Adverse Childhood Experiences

    CT Skills Limited
    FREE online course, with tutor support and study materials to increase your knowledge of childhood experiences.
    • 542 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 135 CPD points
    • Tutor support
    Great service
    ...job roles such as nursery staff, teachers, health/social workers across health and social care, children and young people, nursing, public services and education and training. You must live in one of the following counties to receive funding for the course from the Department of Education …
    Free

  • Level 3 Access to Higher Education Diploma (Nursing)

    Learning Curve Group
    Become a Nurse. Pay nothing for this course if you progress onto university. Open to UK residents.
    • 23,171 enquiries
    • Online
    • 12 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Trending
    ...Assignment Academic Writing Skills Independent Research The Roles and Responsibilities of the Registered Nurse The History of the National Health Service Inequalities in Health and Illness Approaches to Health Equality and Diversity within Healthcare Cell Biology Human Immunity Human Nutrition …
    Free

  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 11,189 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Certificate in Principles of Team Leading will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of …
    Free

  • Micro Course - Learn to Edit in Audacity. Perfect for Radio and TV Production Careers.

    AllTalk Global
    A simple guide to producing audio in Audacity
    • 1,454 students
    • Online
    • 0.1 hours · Self-paced
    Great service
    Highly rated
    Popular
    Trending
    ...course we will cover, recording and adding audio and using an effect in the Audacity software. Since it’s launch Audacity has been a world leader as open-source and free audio editing software. With an easy to use interface which can match the vast majority of audio editing software …
    Free

  • NCFE Level 2 Certificate in the Principles of Cyber Security

    CT Skills Limited
    FREE online course, with tutor support and study materials to increase your knowledge of cyber security.
    • 4,456 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 135 CPD points
    • Tutor support
    Great service
    Trending
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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