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Discount Classroom Personal development courses

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  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...will gain on this Dealing with Difficult Situations/Customers course will help you to: Improve your ability to succeed in customer-facing roles Improve your ability to handle challenging situations with internal and external customers Set a positive example to colleagues Stand out from …
    Save 16%
    £375 £450

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...colleagues who focus on higher ‘level’ and ‘value’ work. Knowledge-sharing – reduced chance of people becoming indispensable. Increased development opportunities and career progression. Well-defined processes resulting in fewer unnecessary escalations to managers. Engaged workforce …
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    £375 £450

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...exceptional customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service …
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    £375 £450

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and identify mutually beneficial …
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    £375 £450

  • Essential Assertiveness Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...Hamilton Mercer’s scheduled courses: Attendance on this course is limited to a maximum of eight learners, so you can be sure of receiving personal attention and opportunities to work one-to-one with the trainer Attendees complete a Pre-Course Questionnaire prior to attending the course …
    Save 16%
    £375 £450

  • Effective Communication Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...resolve discrepancies and influence people positively. When you are able to communicate effectively you will be able to take control of any customer interaction. By attending this course you will learn the following communication skills: Verbal communication How to speak clearly How …
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    £375 £450

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of training Suitable for people at all levels interacting with customers, suppliers and colleagues …
    Save 16%
    £375 £450

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of training cou New service desk and helpdesk employees Experienced service desk and helpdesk employees …
    Save 16%
    £375 £450

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...Hamilton Mercer’s scheduled courses: Attendance on this course is limited to a maximum of eight learners, so you can be sure of receiving personal attention and opportunities to work one-to-one with the trainer Attendees complete a Pre-Course Questionnaire prior to attending the course …
    Save 16%
    £375 £450
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FAQs

Reed Courses advertises a large variety of Personal development courses which are delivered by a range of learning providers. The Personal development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Personal development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Personal development courses, you might also be interested in Communication, Stress management and Delegation. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Personal development courses, Reed Courses also has plenty of paid for online Personal development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Personal development courses. Alternatively you'll be able to enrol on an online Personal development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Personal development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Personal development courses from a variety of learning providers.
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