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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Mental Health Support Worker with Mental Health First Aid

    Cambridge Open Academy
    CPD Certification Approved | 30 CPD Points | FREE Certificate + 2 Courses | Lifetime Access | Updated 2023 Materials
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    **3 in 1 Mental Health Support Worker with Mental Health First Aid - CPD Certificate bundle** Let us look at some stats first - every 1 in 4 people experience a mental health problem of some kind each year in the UK. Moreover, 1 in 6 people report experiencing a common mental hea …
    £35

  • Customer Service, Customer Support, And Customer Experience

    Core Courses
    Free PDF Certificate from REED | 100% Satisfaction Guarantee | Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...own a Customer Service, Customer Support, And Customer Experience business, or are interested in pursuing a career in Customer Service, Customer Support, And Customer Experience. Customer Service, Customer Support, And Customer Experience Customer Service, Customer Support, And Customer …
    £12

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates + Additional Resources | Transcripts Available | Free Retake Exam | Lifetime Access
    • 576 students
    • Online
    • 10.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 215 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Trending
    ...skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Relationship Management) essential …
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    £12 £12.99

  • Customer Service Training - Technical Support

    Skill Up
    CPD Accredited | 20-in-1 Premium Bundle | 20 PDF Certificates + 1 Hard-Copy Certificate | Tutor Support
    • Online
    • 103 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...furthers your career in Customer Service. This Customer Service Training Bundle Consists of the Following Courses: ➽ Course 01: Win Customers Efficiently: Customer Service Diploma ➽ Course 02: Phone-Based Customer Service ➽ Course 03: Customer Relationship Management ➽ Course 04: Customer …
    £100

  • Customer Service, Customer Support, And Customer Experience

    Training Edge
    *CPD Accredited | *FREE PDF Certificate | Instant Result Access & Certificate | Expert Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...interested in Customer Service, Customer Support, And Customer Experience Customer Service, Customer Support, And Customer Experience There is no prerequisite to enrolling in this Customer Service, Customer Support, And Customer Experience course. Customer Service, Customer Support, And …
    £12

  • Customer Service, Customer Support, And Customer Experience

    Future Education
    CPD Accredited | FREE PDF Certificate | Instant Result & Certificate | Satisfaction Guarantee| Lifetime Access
    • New course!
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service, Customer Support, And Customer Experience Are you interested in pursuing a career in Customer Service, Customer Support, And Customer Experience , or are you seeking a deeper understanding of Customer Service, Customer Support, And Customer Experience …
    £12

  • Customer Service & Support For Customer Service Executives

    Course Hive
    Updated 2023 | Free Reed PDF Certificate | High-quality Materials | Lifetime Access | 24/7 Tutor Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...lifelong learner, you should not miss out on this Customer Service & Support For Customer Service Executives course. Customer Service & Support For Customer Service Executives This Customer Service & Support For Customer Service Executives course aims to enhance your knowledge …
    £12

  • Customer Service, Customer Support and Customer Experience

    Learn Demy
    CPD Accredited | Instant Result & Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...enrolling. Customer Service, Customer Support, And Customer Experience No requirements are necessary for this Customer Service, Customer Support, And Customer Experience course. Customer Service, Customer Support, And Customer Experience Completing this Customer Service, Customer Support …
    £12

  • Customer Service Helpdesk & Technical Support

    Course Hive
    Premium Course Materials | Free PDF Certificate | Ongoing Access | Money Back Guarantee | Tutor Support | 100% Pass Rate
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Technical Support course. Upon contact via email, the support team will resolve your issues with urgency and utmost care. Learning Objectives of This Customer Service Helpdesk & Technical Support Course After completing this Customer Service Helpdesk & Technical Support course …
    £12

  • Customer Service Helpdesk & Technical Support

    Course Express
    *SPECIAL OFFER | Free PDF Certificates | Instant Access | No Hidden Fees | 24/7 Live Support | Money Back Guarantee
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Assistance to this Customer Service Helpdesk & Technical Support A fully online, interactive Customer Service Helpdesk & Technical Support Our Customer Service Helpdesk & Technical Support is designed by industry experts. Discount on bulk purchase of Customer Service Helpdesk & …
    £12

  • Customer Service & Support Excellence: Advanced Soft Skills

    Learning Point
    * Free PDF Certificate *|* Instant Access *| No Hidden Fees | 24/7 Tutor Support | Lifetime Access | 100% Pass Rate
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...for this Customer Service & Support Excellence: Advanced Soft Skills course Lifetime Access for this Customer Service & Support Excellence: Advanced Soft Skills course Customer Service & Support Excellence: Advanced Soft Skills This cutting-edge Customer Service & Support …
    £12

  • Customer Service Helpdesk & Technical Support

    Learning Point
    Free PDF Certificate*/ Easy Refund Policy */ 100% Pass Rate /Top-quality Educational Resources */ Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...of this Customer Service Helpdesk & Technical Support course >> 14 day money back guarantee to this Customer Service Helpdesk & Technical Support course. Get instant access to this Customer Service Helpdesk & Technical Support course. Learn Customer Service Helpdesk …
    £12

  • Customer Service Helpdesk & Technical Support

    Training Express Ltd
    Special Sales Discount: Free Functional Skills IT Level 2 Course | CPD Certified | Free Certificate | Free Retake Exam
    • 62 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...prior qualifications to enrol on this Service Helpdesk & Technical Support course. Service Helpdesk & Technical Support Technical Support Engineer IT Support Analyst Technical Support Consultant Customer Service Executive IT Service Desk Analyst …
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    £12 £14

  • Customer Service - Customer Service Training

    Academy of Skills
    Free Resources | FREE PDF Certificate | No Hidden Fees | Lifetime Access | 24x7 Tutor Support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...To Avoid The 10 Deadly Sins Of Customer Service? Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers "LEAP" Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! FINAL TIPS …
    £12

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 21 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for customer support globally …
    Save 7%
    £12 £13

  • Customer Service Diploma (Level 2 & 3) - CPD Certified - Only £25!

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 427 students
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Our Customer Service Diploma is a best selling Customer Service Diploma and has been given the CPD accreditation and is the perfect course for anyone looking to work in the Customer Service sector. Our Customer Service Diploma follows on from our Reed courses best …
    £19

  • Providing Customer Service and Support to Patients

    LEARNING PATH LTD
    3 Free Gift Courses | Free CPD QS Accredited PDF Certificate | FREE Assessment | 24/7 Support | Lifetime Access
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...in our Providing Customer Service and Support to Patients course and we will take care of the rest. Learning Outcome Providing Customer Service and Support to Patients course, you will be able to: Dig deeply into the concept of Providing Customer Service and Support to Patients. Learn …
    £23

  • Admin Support and Phone-Based Customer Service - QLS Endorsed

    Thames College
    2 QLS Endorsed Course with Free Hardcopy Certificates| 80 CPD Points| Free Assessment & Tutor Support | Instant Access
    • Online
    • 552 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    ...Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course 2: Phone-Based Customer Service (Level 5 at QLS) Module 1: Introduction to Customer Service Module 2: What’s Different about Good Customer Service? Module 3: Customer Relationship …
    £149

  • Call Centre Technology, Telesales Executive & Customer Service Representative Training

    Skill Up
    CPD & CiQ Accredited | 3-in-1 Premium Bundle | +Gift: 1 Free PDF Certificate | New & Updated | Expert Support
    • Online
    • 10 hours · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    ...and redefine customer service excellence. This Call Centre Technology, Telesales Executive & Customer Service Bundle Consists of the Following Courses: ➽ Course 01: Call Centre Technology & Trends ➽ Course 02: Telesales Executive ➽ Course 03: Customer Service Representative …
    £21

  • Customer Service & Management Diploma + KYC & Retail Management - CPD Certified

    Skill Up
    10-in-1 Premium Bundle | ++Gifts: 10 FREE PDF + 1 HARDCOPY Certificate | CPD Approved | Expert Tutor Support
    • Online
    • 46 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...Outcomes of Customer Service & Management Diploma + KYC & Retail Management: Develop a profound understanding of customer service principles, transcending basic interactions to foster lasting customer relationships. Acquire in-depth knowledge of KYC (Know Your Customer) practices …
    £51

  • Customer Service Assistant

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...interested in working as a Customer Service Assistant or want to learn more skills on Customer Service Assistant but unsure of where to start, then this Customer Service Assistant course will set you up with a solid foundation to become a confident Customer Service Assistant and develop …
    Save 69%
    £12 £39

  • Developing Essential Customer Service Skills for Call Centre Agents

    Janets
    2 Courses Mega Bundle + 2 FREE PDF Certificate | Lifetime Access + FREE Exam & Tutor Support
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...paradigm shift in how you perceive and deliver service. Learning Outcomes: Comprehensive Customer Service Understanding: Grasp the fundamentals of customer service, transcending the ordinary to understand what sets exemplary service apart. Effective Communication Strategies: Hone …
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    £13 £14

  • Customer Support Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Customer Service Representative Call Centre Agent Customer Support Specialist Customer Relations …
    £12

  • Customer Service Course Bundle (CPD accredited e-learning)

    Unicare Support
    • Online
    • Self-paced
    • 8 CPD points
    • Tutor support
    Great service
    ...there is no time limit in which you need to complete the course. Unicare Tutor Support We take pride in our customer service, offering dedicated tutor support offering you unlimited online email support whilst studying to help answer any questions you may have. Unicare Course Compatibility …
    £25

  • Customer Service : Customer Service

    Knowledgera
    2 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • 30 students
    • Online
    • 2.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...included in this Customer Service specialisation. You will get an instant PDF Certificate after completing this Customer Service course. This Customer Service bundle have: Customer Service Course 1: Customer Service Customer Service Course 2: Know Your Customer (KYC) Key …
    Save 7%
    £12 £13
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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