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56

Customer OR Service OR Sales OR Advisor courses in Cheshire

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  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...consistent quality of service Win and retain your customers’ confidence and trust This course will benefit those who are responsible for setting and / or delivering customer service. It provides a structured approach for understanding and then delivering customer service to a high standard …
    £354

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Skills and Sales techniques into a new level. You will be taught the key stages of how to Sell successfully and build lasting, long term relationships. This Sales Training course is designed to provide you with the essential Sales techniques and strategies to understand the sales process …
    £390

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...create interest in your potential customer, and then sell the appointment so that they want to know more! Learn the importance of following up the call, and confirming the appointment Create a weekly engagement and time plan to suit your customers, sales team and you, with knowledge of …
    £390

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...create a genuine interest your service / product from your potential customer and identify the hook Know when to ask for the sale, and the appropriate closing technique Create a daily / weekly engagement plan best suited to your business and potential customers This Successful Selling …
    £390

  • Planning & Prioritisation for the Busy Sales Person

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    ...Busy Sales Person course is available throughout the UK. CPD Value 5.5 Hours Course Locations Planning & Prioritisation for the Busy Sales Person London Planning & Prioritisation for the Busy Sales Person Manchester Planning & Prioritisation for the Busy Sales Person …
    £468

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing …
    £468

  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...contained within Service Operations including how they interact to make Service Operations work The processes and service lifecycle phases that Service Operation interfaces with The fundamental aspects of Service Operation and be able to define them Service Operation Principles: …
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  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. ITIL® Service Transition is one of the nine …
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  • ITIL Service Lifecycle - Continual Service Improvement

    Training Deals
    Classroom course
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...3 day ITIL® Continual Service Improvement (CSI) course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Continual Service Improvement exam, leading to the ITIL® CSI certification. ITIL® Continual Service Improvement is one of the …
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  • ITIL Foundation and Practitioner (Manchester)

    Training Deals
    • 15 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed by AXELOS, the best practice advisor formed jointly by the UK government and the business services company …
    Enquire for pricing

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 226 enquiries
    • Classroom
    • 106 hours · Part-time
    • 106 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating bank payments …
    Save 33%
    £398 £600

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 128 enquiries
    • Classroom
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £488

  • Online Accounting training - Bookkeeping Training with Level 1 Certification

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training with Guaranteed Work placement
    • 10 enquiries
    • Classroom
    • Part-time or full-time
    • Tutor support
    ...source documents Understand the basics of the VAT system Financial services and payment methods – A/508/5861 Understand the role of banks and building societies Understand how businesses use financial services Identify appropriate methods of payment and understand their features …
    £500

  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 23 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...and make you able to handle all matters related to VAT. This course will also see how to prepare and operate sales and purchase ledgers, how to deal with supplier/customer queries, preparing payment runs, bank reconciliations, processing of VAT returns, creating, running and analyzing …
    £475

  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...perceive their services and what they perceive as ‘value adding’ Understand how to segment their Account relationships into categories to focus efforts around Growth potential and Retention Know how to differentiate their services and provide excellent Account management service To identify …
    £390

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring prepared contact list: 100 companies …
    £468

  • Online Bookkeeping Training - Level 2 Certificate in Computerised Bookkeeping

    Future Connect Training and Recruitment Ltd
    Online Sage Bookkeeping Training Qualifications
    • Classroom
    • Part-time or full-time
    • Tutor support
    ...accounting system – R/508/6627 Set up a computerised accounting system Generate and use source documents Account for cash sales and sundry income Process customer receipts and refunds Process supplier payments and refunds Process payments through the bank current account Process petty …
    £450

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 15 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...related environment. This course can help to secure a position in any role that requires clear and effective communication ie. sales, marketing, customer service, management, leadership, counselling. …
    £390

  • Online Bookkeeper Training with Free Level 1 Award in Computerised Bookkeeping

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom
    • Part-time or full-time
    • Tutor support
    ...data – Y/508/5849 Set up a computerised accounting system Process credit based transactions Process cash sales and sundry income Process receipts from credit customers Process payments to credit suppliers Process payments through the bank current account Process petty cash transactions …
    £450

  • Data Analysis with Microsoft Power BI - Introduction

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £248
    • 98 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Popular
    ...Analysing Data with Microsoft Power BI. Course Content Lesson 1: Analysing Data with Self-Service BI Topic A: Data Analysis and Visualization for Business Intelligence Topic B: Self-Service BI with Microsoft Power BI Lesson 2: Connecting to Data Sources Topic A: Create Data Connections …
    £297.60

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...and local amenities. Free Wi-Fi is also available ADDED VALUE 3 months follow up online support. Experience Team Leaders, Supervisors, Sales Managers, HR Professionals, Project Managers, Change Managers, Experienced Managers. Anyone who has attended our 1 or 2 day Leadership & …
    £354

  • Bid and Tender Writing Training

    Thornton & Lowe
    Increase your chances of success - Develop your skills on writing successful tenders. CPD certificate included
    • 235 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    Popular
    Delivered by an experienced Bid Manager, our Bid Writing workshop focuses on how to write and develop the content of a bid. This interactive session, which includes practical exercises, covers understanding the buyer, bid writing and presentation.
    from £245

  • Online Accountancy Courses

    Future Connect Training and Recruitment Ltd
    Online Award Winning Training with AAT Qualification
    • Classroom
    • Part-time or full-time
    • Tutor support
    ...accounting system – R/508/6627 Set up a computerised accounting system Generate and use source documents Account for cash sales and sundry income Process customer receipts and refunds Process supplier payments and refunds Process payments through the bank current account Process petty …
    £450

  • Level 2 Award in Customer Service (RQF)

    The UK Training
    This course is only available for group bookings of 6 or more either at our centre or at your premises.
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and …
    £384

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading …
    £420

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...exceptional customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service …
    Save 16%
    £375 £450

  • LinkedIn for Sales Training

    Powercall Global Training
    Make your profile "magnetic" and learn the LinkedIn for sales skills to create leads and opportunities.
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...most of the new sales opportunities and methods the digital-first world has provided? LinkedIn is a great tool to aid your sales strategy at every stage of the buyer cycle. Learn more about LinkedIn for sales with our training course. This in-depth LinkedIn for sales course covers …
    £420

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 145 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...accounting software Setting up sales, purchase, and nominal ledgers using Sage 50 Accounts Setting up suppliers' accounts and posting purchase invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash …
    Save 33%
    £398 £600

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 44 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...codes Maintaining sales ledgers of businesses Maintaining purchase ledgers of businesses Setting up customers’ accounts Processing customers invoices and credit notes Setting up suppliers accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices …
    Save 33%
    £398 £600

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and identify mutually beneficial …
    Save 16%
    £375 £450

  • Marketing Essentials

    Pitman Training Essex and Suffolk
    Classroom based workshop with study materials and tutor support included.
    • Classroom
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...marketing forward as a fundamental sales channel. Topic One: Understanding what a marketing plan is for; how to research a product for marketing purposes; how to carry out market research; qualitative and quantitative research; questionnaires; customer profiles. Topic Two: How websites …
    £359

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 509 enquiries
    • Classroom
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Highly rated
    Popular
    ...customise the nominal ledger and nominal codes Setting up customers accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 33%
    £398 £600

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flagging to encourage recipients …
    Save 16%
    £375 £450

  • Service Management Overview

    Infrassistance Development Limited
    Half Day, Classroom-based course, delivered virtually during lockdown
    • Classroom
    • 4 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...in scope include: - the concept of a service - the concept of service management - the concept of service management processes - the roles of the service owner and service manager - the roles of the process owner and process manager - service management frameworks such as COBIT, ITIL …
    £299

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...will gain on this Dealing with Difficult Situations/Customers course will help you to: Improve your ability to succeed in customer-facing roles Improve your ability to handle challenging situations with internal and external customers Set a positive example to colleagues Stand out from …
    Save 16%
    £375 £450

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...New service desk and helpdesk employees Experienced service desk and helpdesk employees seeking to enhance their skills Helpdesk managers, team leaders or supervisors who want to be able to teach their team members about best practice People seeking new opportunities in service desk …
    Save 16%
    £375 £450

  • Airport Passenger Service Professional Intermediate Level Course

    Exodus Training and Recruitment
    • Classroom
    • 4 weeks · Part-time
    • Tutor support
    ...Airport Passenger Service Course can provide candidates with a wealth of career options in the following areas: Airport Passenger Service Agent Airport Customer Service Agent Airport Check In Airport Ticket Desk Passenger Reduce Mobility Agent Airport Customer Service Desk …
    £477
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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