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Customer OR Service OR Executive courses in Berkshire

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  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...to improve customer satisfaction and professional competency in customer service. The purpose of customer service and how it affects the success of an organisation. Different types of customers and their range of needs. How effective teamwork impacts customer service. The purpose …
    £134.40

  • ILM Level 7 Diploma in Executive Coaching and Mentoring

    BCF Group
    A blended learning course which requires only 2 days of classroom training
    • Classroom
    • 9 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...core aim of the programme is to provide delegates with the required knowledge, skills and understanding to coach or mentor others at an executive or senior level. We have been approved by ILM to offer this qualification as a blended learning combination, with a requirement to attend …
    £3,594

  • ILM Level 7 Certificate in Executive Coaching and Mentoring

    BCF Group
    A blended learning course which requires only 2 days of classroom training
    • Classroom
    • 9 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...mentoring at an executive or senior level. In the second module 'Undertaking Coaching or Mentoring at a Senior and Strategic Level' , delegates are expected to plan, prepare and maintain accurate and auditable records for 20 hours of coaching or mentoring at an executive or senior level …
    £3,234

  • Data Analysis with Microsoft Power BI - Introduction

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £248
    • 97 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...Analysing Data with Microsoft Power BI. Course Content Lesson 1: Analysing Data with Self-Service BI Topic A: Data Analysis and Visualization for Business Intelligence Topic B: Self-Service BI with Microsoft Power BI Lesson 2: Connecting to Data Sources Topic A: Create Data Connections …
    £297.60

  • Microsoft Excel Introduction with CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 286 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    This intensive 1 day, hands-on Microsoft Excel Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will use Microsoft Office Excel to create spreadsheets and workbooks that you can use to store, manipulate, a …
    £237.60

  • Introduction to InDesign training

    Armada
    Adobe InDesign training for beginners, teaching skills for creating effective page layouts quickly
    • 38 enquiries
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...others. Jobs that require Adobe InDesign skills include graphic designer, page designer, studio artist, advertisement designer, marketing executive and artworker. Depending on the specific role and experience, salaries start at £20k. …
    £450

  • Data Analysis and Visualisation with Excel Power Pivot - Pro

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £238
    • 42 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Popular
    This intensive 1 day, hands-on course is part of 3 days Data Analysis and Visualisation with Excel PRO course and helps you to gain a comprehensive, practical understanding of data analysis with Power Pivot. Big data that is being collected all the time leads to an overwhelmi …
    £285.60

  • ILM Level 5 Diploma in Effective Coaching and Mentoring

    BCF Group
    A blended learning course which requires only 2 days of classroom training
    • Classroom
    • 9 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...course will support your career development and could increase your earning potential. Qualification Progression: ILM Level 7 Diploma in Executive Coaching and Mentoring …
    £2,754

  • ILM Level 5 Certificate in Effective Coaching and Mentoring

    BCF Group
    A blended learning course which requires only 2 days of classroom training
    • Classroom
    • 9 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...will support your career development and could increase your earning potential. Qualification Progression: ILM Level 7 Qualifications in Executive Coaching and Mentoring …
    £2,394

  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ...CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies …
    £245

  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support - All Level Introduction to Advance – Free PDF Certificate
    • 163 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    This intensive 3 days, hands-on Microsoft Excel VBA programming course is fully Accredited by CPD and helps you to gain comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel VBA …
    £789.60

  • Postgraduate Diploma in Law (PGDL)

    The University of Law
    Law conversion course for non-law graduates
    • 95 enquiries
    • Classroom
    • Part-time or full-time
    • University - Undergraduate
    • Tutor support
    Great service
    ...solicitor or barrister. Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and opportunities you need to make the best start in your legal career. Taught by qualified lawyers …
    Enquire for pricing

  • Intermediate Technical Authoring

    Armada
    Teaching existing technical authors new skills and techniques to complement your existing knowledge.
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Course for existing technical authors, teaching new skills and techniques to complement your existing knowledge. Sessions cover: Basics of technical writing. The prewriting step. Creating effective content and structure. Clarity in technical writing. Consistency and correctness. …
    £714

  • Microsoft Excel Advanced with CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 166 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Highly rated
    This intensive 1 day, hands-on course Microsoft Excel Pro course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Microsoft Excel tasks, apply advanced analysis techniques to more complex data sets, t …
    £237.60

  • Microsoft Excel VBA Introduction (1 day) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – Free PDF Certificate
    • 40 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Trending
    This intensive 1 day Microsoft Excel VBA programming course is part of our 3 days Advanced course, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You …
    £297.60

  • Master of Arts in Law (MA Law SQE1)

    The University of Law
    Master's conversion course for non-law graduates
    • 10 enquiries
    • Classroom
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...Practice (SQE1&2). Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best start in your legal …
    Enquire for pricing

  • Master of Laws (LLM) Mental Health Law

    The University of Law
    • 19 enquiries
    • Classroom
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    Popular
    ...career with our careers team The award-linked module for this programme (Mental Health Law) will cover areas such as the availability of services, regulation of mental health care providers and the relationship between society and people who live with mental disabilities. The aim of …
    Enquire for pricing

  • SQE2 Preparation Course

    The University of Law
    • Classroom
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all of our …
    Enquire for pricing

  • LLM Legal Practice (SQE1&2)

    The University of Law
    • 22 enquiries
    • Classroom
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...by studying a suite of modules in KPAs, along with modules in skills and practice area essentials. With one of the largest legal careers services in the UK, The University of Law gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best …
    Enquire for pricing

  • SQE1 Preparation Course

    The University of Law
    Preparation for the SRA’s centralised SQE1 assessments
    • Classroom
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all campuses …
    Enquire for pricing

  • Qualsafe Level 3 Award in Emergency First Aid at Work

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    ...of the first-aid arrangements. The course also includes looking after your first aid equipment and facilities and calling the emergency services when required. The roles and responsibilities of a first aider. How to minimise the risk of infection to yourself and others. Accident …
    £134.40

  • PRINCE2® Practitioner Training (Reading) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 11 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 qualification is the most advanced course and shows that you have the knowledge required …
    Enquire for pricing

  • PRINCE2® Foundation Course - Reading - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 31 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 Foundation course lasts for 3 days and is designed to prepare you to pass the foundation …
    Enquire for pricing

It looks like that's all we have in Berkshire, so we've expanded your location to show the next most applicable results.

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • Tutor support
    ...Skills Manchester Outstanding Customer Service Skills Nottingham Outstanding Customer Service Skills Birmingham Outstanding Customer Service Skills Bristol Outstanding Customer Service Skills Edinburgh Outstanding Customer Service Skills Leeds 09:30 - 10:00 Coffee & Introduction …
    £516

  • ILM & CPD Executive Assistant PA Business Diploma

    Global PA Association
    Classroom based course with study materials, tutor support
    • 53 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    ...has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level This Executive PA Diploma programme …
    £1,530

  • Level 2 Award in Customer Service (RQF)

    The UK Training
    This course is only available for group bookings of 6 or more either at our centre or at your premises.
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and …
    £384

  • Executive PA Masterclass

    Pitman Training Essex and Suffolk
    Two-day workshop focussed on how to excel in this pivotal job role.
    • Classroom
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    ...is run over two days and takes an in-depth look at the role of the Executive PA and the importance of this role in any organisation. By the end of the course you will be able to: • Redefine your role as an Executive PA and understand others’ expectations • Apply new techniques to build …
    £799

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...consistent quality of service Win and retain your customers’ confidence and trust This course will benefit those who are responsible for setting and / or delivering customer service. It provides a structured approach for understanding and then delivering customer service to a high standard …
    £354

  • CPD The Executive PA Manager

    Global PA Association
    Classroom based course with training materials and tutor support
    • 46 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to know how you can develop your Executive PA potential into Management? Research shows that the role of PAs, Executive PAs and Executive Assistants is now 60% managerial plus As technology has advanced PAs are taking on more responsibility on behalf of their …
    £425

  • CPD The Evolving Executive Assistant PA Masterclass

    Global PA Association
    Classroom based course with tutor support
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...This programme is for mid-level to senior-level Executive Assistants, Executive PAs & Personal Assistants. A pre-course questionnaire will be sent on registration Professional growth for mid-level Executive PAs & Executive Assistants will lead to job opportunities with …
    £425

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...exceptional customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service …
    Save 16%
    £375 £450

  • Executive PA Seminar

    Pitman Training Essex and Suffolk
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    ...this seminar, you will gain greater understanding of the role of the Executive PA, how to manage situations and communicate effectively. You will also learn how to take on the role and responsibilities of an Executive PA. One of the key objectives is increased work effectiveness through …
    £450

  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • Classroom
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    ...Assistant or Executive Assistant role, this is a great programme to launch your career. Having a skillset that includes financial understanding and knowledge is essential if you want to fully support senior team members and upper management. With the Professional Executive PA diploma …
    £5,999

  • Executive PA Course CPD Accredited

    Souters
    Virtual Classroom Executive PA Course
    • 41 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    The Souters' Executive PA Course develops the skill set required to be a success as an Executive PA. The course is fully accredited by the CPD Standards Institute. The course is led by an experienced Executive PA trainer, who has been teaching this course for many years …
    £699

  • Executive PA Advanced Course - Personal Effectiveness

    Souters
    Virtual Classroom delivered by experienced trainer
    • 108 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    ...member of the management team and invaluable to your executive/s You need to have experience as a senior PA, EA, Executive PA or Office Manager to find this course truly beneficial. Please see our Executive PA Course or Executive PA Diploma if you do not have experience Previous …
    £399

  • Executive PA Diploma CPD Accredited

    Souters
    Virtual Training Programme delivered by experienced Executive PA trainers
    • 257 enquiries
    • Classroom
    • Part-time
    • Certificate(s) included
    • 340 CPD points
    • Tutor support
    ...advanced skills and essential Management techniques offered in our Executive PA course plus advanced MS Office and Typing skills training. Testimonials 2012 - From A Wilde, funded by her high profile employer, did an Executive PA Diploma Programme; this is what she said about two of the …
    £1,599

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Hours Course Locations Know Your Customer London Know Your Customer Manchester Know Your Customer Nottingham Know Your Customer Birmingham Know Your Customer Bristol Know Your Customer Edinburgh Know Your Customer Leeds Know Your Customer - Timetable 9.30-10.00: Coffee and …
    £516

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...English. This course is useful for the following careers: Sales Professionals Marketing Professionals Customer Service Professionals Business Development Business Executives Relationship Managers Telemarketing Professionals …
    £420

  • Better Business Travel - PA Masterclass

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Popular
    ...real-world examples Choosing the Right Travel Services • Review of popular travel service providers: Airlines, hotels, transport services • Understanding the benefits of travel packages and corporate deals • Comparing and contrasting service providers Best Practices for Booking Flights …
    £399

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after …
    £516

  • Diary Management - PA Masterclass

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...discussions and problem-solving activities This course is designed for Personal Assistants and Executive Assistants with repsonsibility for complex diary management and scheduling for executives and high profile individuals. No prerequisities. Delegates will find this seminar most effective …
    £399

  • Role of the Non-Executive Director

    Institute of Directors
    IoD open courses cover the essentials needed to successfully steer an organisation.
    • 12 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...effective non-executive director understand the legal and practical responsibilities of the role define how a non-executive director can help create an effective board develop strategies to deal with a range of boardroom challenges prepare a robust application for a non-executive director …
    Enquire for pricing

  • Executive PA Seminar

    Pitman Training Glasgow & Edinburgh
    • 93 enquiries
    • Classroom
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Introduction The Role of the Executive PA is constantly evolving and even though many Managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation, they don’t always realise, or acknowledge, what they do and the …
    Enquire for pricing

  • CPD The Confident PA Communicator

    Global PA Association
    Classroom based course with tutor support
    • 15 enquiries
    • Classroom
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...career as an Executive PA or do you want to become a more comprehensive Executive PA, skilled in effective communication and feeling confident? We can assist you with this. Global PA Training Academy are world leaders in the training and development of PAs, Executive Assistants, Personal …
    £425
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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