Total loss Manager

Location: Huddersfield
Salary:  up to £45,000 per annum + Bonus
Contract: Permanent 
Hours: 37.5 hours per week, Monday to Friday

Are you a dynamic and results-driven leader ready to take on a pivotal role in managing our Total Loss department?

If you possess strong leadership skills, a passion for continuous improvement, and a commitment to delivering outstanding customer service, we want you to be part of our team! 

As a Total Loss Manager, you will play a crucial role in leading, coaching, and developing our Total Loss department. Your primary focus will be to support team leaders, ensuring they provide the best customer service while achieving operational targets and driving performance improvement. With your strong leadership skills, you will actively contribute to the implementation of new business strategies.

What’s in it for you?

Salary- Up to £45,000 per annum + bonus
Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!
Pension- 3% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.

About you

• First of all, you’re a leader with previous experience working in high-volume target driven environments.
• You’ll have excellent performance management skills and thrive with hands on coaching and mentoring. 
• You’ll be confident working closely with external suppliers to build those all important relationships.
• You have a customer-centric mindset and a drive for delivery excellence.

About us

FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.

We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

Be part of our future

If you thrive in a customer- and delivery-focused environment, possess strong financial awareness, and can drive innovation and performance improvements, we invite you to apply!