Administrator/Customer Service

Administrator and Customer Service

This positions key focus is to deliver great customer service to the clients customers.

• You would need to deliver outstanding customer service to clients and visitors
• Excellent administration skills
• Great communication skills
• You would need to have a flexible attitude to working hours, mainly 9 - 5 but overtime is required on occasions
• A strong team player with the ability to work under pressure in a fast-paced environment
• Good written and spoken English
• Willing to travel to other locations within the Surrey area, this can be done by public transport
• The applicant needs to be able to pay good attention to detail
• Neat appearance
• Taking payments for services and products
• Providing an outstanding customer service
• Answering phone calls and either directing queries accordingly or dealing with the clients requests.
• Answering queries via email, letter, and phone. Word, Excel and a little PowerPoint would be needed
• Data Entry onto our in-house systems
• General administration support for the whole team
• Document copying, scanning, and filing.
• Preparing meeting rooms with the correct paper work for the client's meeting
• To ensure all correspondence receives prompt attention and is maintained accurately.
• Ensuring all clients and visitors are signed in and out of the premises.