Customer Service Administrator

Posted 7 May by Office Angels
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Our client is a fantastic, family run, pharmaceutical distribution company based near Earls Court.

You will be part of a friendly, longstanding team who are looking to welcome and nurture their newest member.

This role is perfect for a highly organised team player who's confident with numbers and speaking to clients.

JOB TITLE: Client Account Administrator

JOB TYPE: Full-time, Permanent

COMPANY TYPE: International Pharmaceutical Distributor

SALARY: £28,000

HOURS: Monday to Friday 9:00am - 5:30pm

LOCATION: Earl's Court, London

CULTURE: Friendly, hard-working, collaborative team

Responsibilities/Duties

You will be working as part of the Customer Services team, with duties to include:

  • Processing and tracking orders
  • Confidently liaise with customers and sales team.
  • Liaise with distribution partner to ensure that orders are delivered promptly.
  • Process all customer claims, returns and credits.
  • Some stock control responsibilities including reconciliation
  • Provide support to Commercial team function.

Skills and Experience

  • Previous experience within customer service roles - preferably office based
  • Good written and spoken English.
  • Good numeracy skills
  • Good interpersonal skills.
  • Computer literate, proficient with Word, Excel and databases.
  • Professional telephone manner.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Reference: 52601214

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