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Telephone OR Interviewer courses in West London

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  • Effective Interviewing Skills Professional Training Course

    Reed Learning
    • Classroom
    • 2 days · Full-time
    • Tutor support
    Great service
    ...Balance your emotional reaction Anyone who is involved with the recruitment process will benefit from attending this course in effective interviewing skills. This course is most applicable to managers who are recruiting staff into their own teams, as it will help them optimise the recruitment …
    Enquire for pricing

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...impression to every caller. By attending this Telephone Skills course you will learn the following skills: Professional telephone manner and etiquette Clarification techniques Overcoming language barriers Managing silences Structuring telephone conversations Professional greetings Screening …
    Save 16%
    £375 £450

  • A-Z of Credit Control

    London Training For Excellence
    Classroom based course with study materials, lecturer support and CPD Hours included
    • 16 enquiries
    • Classroom
    • 5 days · Full-time
    • 20 CPD points
    • Tutor support
    ...email, fax, telephone Deciding priorities Letter Cycle What is a good collection letter? How many letters to send? How effective are these letters? Effective Telephone Techniques Behavior and Attitudes - the psychology of cash collection What are assertive telephone collections …
    £4,320

  • Accounting and Finance Practical Training using Sage 50 QuickBooks and Xero

    KBM training
    Practical Accountancy Training using Sage 50 QuickBook Xero
    • 604 enquiries
    • Classroom
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 50%
    £244 £488

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 124 enquiries
    • Classroom
    • 106 hours · Part-time
    • Certificate(s) included
    • 106 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 50%
    £244 £488

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 516 enquiries
    • Classroom
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Highly rated
    ...candidate prepare a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023, we successfully …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 233 enquiries
    • Classroom
    • 106 hours · Part-time
    • 106 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 155 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600

  • Practical Accountancy Training with Work Experience

    KBM training
    Sage, QuickBooks, Xero and Payroll
    • 15 enquiries
    • Classroom
    • Part-time
    • Tutor support
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600

  • Executive PA Seminar

    Pitman Training Essex and Suffolk
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    ...management; delegating successfully; problem solving • Effective communication; learning how to be assertive and stay in control; using the telephone effectively. …
    £450

  • LinkedIn for Sales Training

    Powercall Global Training
    Make your profile "magnetic" and learn the LinkedIn for sales skills to create leads and opportunities.
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...Sales course is supported by a month's free coaching on completion of the Workshop, where you can contact our tutor for further guidance by telephone, Skype or email. This LinkedIn for Sales course is suitable for Marketing Professionals, Sales Professionals, Business Development Professionals …
    £420

  • Time Management - Improve Your Personal Effectiveness

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included.
    • Classroom
    • 6 hours · Part-time
    • 16 CPD points
    • Tutor support
    ...technique for doing this. How to prioritise, plan and schedule your activities so that you achieve your objectives; ways of saving time on the telephone; hints for organising your work area to save time. How to prevent or limit interruptions; the benefits of delegating, where suitable; techniques …
    £359

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 167 enquiries
    • Classroom
    • Part-time or full-time
    • 50 CPD points
    • Tutor support
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 50%
    £244 £488

  • AAT Level 3 Diploma in Accounting with Sage, QuickBooks or Xero Certification

    KBM training
    AAT level 2 Bookkeeping
    • 256 enquiries
    • Classroom
    • 6 months · Part-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...company files using Sage 50 / Xero. At the end our recruitment team will help you in preparing your Professional CV and prepare you for Interviews. We will also connect you with potential employers to get you in employment. AAT Level 3 consists of 4 units: AAT Level 3 - Financial Accounting: …
    from £355

  • ISO 45001 Auditor/Lead Auditor - CQI & IRCA Certified

    LRQA
    Build credibility with a formal qualification
    • 21 enquiries
    • Classroom
    • 5 days · Full-time
    ...risk control The preventive approach to risk management The role and responsibilities of an Auditor/ Lead Auditor To plan and conduct an interview with top management To evaluate an organisation’s OH&S policy and objectives To prepare an on-site audit plan that establishes effective …
    Enquire for pricing

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 247 enquiries
    • Classroom
    • Part-time
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    £398

  • Accounting | AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Individual Tutor Support Available
    • 278 enquiries
    • Classroom
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    ...install Sage 50 Accounts for Free . At the end of the training we will help you to prepare your professional CV and prepare you for interviews. This training program will be reflected as a work experience on your CV. We have a 92%* pass rate which means you’re more likely to pass …
    from £355

  • Presentation Skills Training

    Powercall Global Training
    Learn the Presentation Skills to gain confidence and deliver with impact
    • 12 enquiries
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...This Presentation Skills Workshop is supported by a month's free coaching, where attendees can contact our tutor for further guidance by telephone, email or Skype. This Presentation Skills Workshop is suitable for Directors, Senior Managers, Team Leaders, Supervisors, anyone responsible …
    £504

  • Professional Receptionist

    Hamilton Mercer
    • 19 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...course you will learn the following skills: How to establish the needs of a visitor How to organise and manage the reception area Handling telephone callers and face to face visitors simultaneously Prioritising administrative duties Using voice, tone and language to build trust, credibility …
    Save 16%
    £375 £450

  • SQE2 Preparation Course

    The University of Law
    • Classroom
    • Part-time or full-time
    • Tutor support
    Great service
    ...legal skills of client interviewing, advocacy, legal writing, drafting and research, and case and matter analysis. It is designed for those who’ve completed SQE1 training, such as our SQE1 Preparation Course. You will develop the legal skills of interviewing, advocacy, case and …
    Enquire for pricing

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 44 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 76 enquiries
    • Classroom
    • Part-time or full-time
    • 50 CPD points
    • Tutor support
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600

  • Account Management Training

    KBM training
    Training on real company files
    • 58 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 40 CPD points
    • Tutor support
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...areas: Building rapport Building trust Difficult/negative conversations and clients, including delivering unwelcome news Cultural barriers Telephone communication Use of questioning to uncover previously unstated client needs or pain points Avoiding jargon and using clear explanations …
    £420

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...new skills You will be awarded a certificate of training on the day of training Anybody who communicates with customers in person, by telephone or by email People who communicate with internal or external customers Employees whose roles are adapting or expanding to include a greater …
    Save 16%
    £375 £450

  • Sage 50 Course in Accounting

    Future Connect Training and Recruitment Ltd
    Online Sage Training
    • 16 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...rather than academic knowledge, it will give you a competitive edge in the field work With the help of quizzes, group discussions and interview sessions you will be able to build up your confidence We will provide you with latest software knowledge and give you access to these …
    £475

  • Sage Training with a Guaranteed Work placement

    KBM training
    • 632 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...programs. Other benefits include ; Guaranteed work placement In-house recruitment facilities One-to-one CV Consultation Pre-interview screening tests Interview Preparation Job Hunting Tips Free Sage 50 Software The Price Advertised is Per Software Train now later options available (Applicable …
    from £244

  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    ...poor. Finally, delegates are provided with a practical approach to conducting a one-to-one appraisal, coaching or performance improvement interview to apply as part of their performance management activities in the workplace. Note: Delegates will be requested to complete an online Behavioural …
    £780

  • Delivering Presentations

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 10 enquiries
    • Classroom
    • 2 days · Part-time
    • Tutor support
    ...professional level. After this delivering presentations course you will be able to apply your skills to any group in any situation including interviews, meetings, network events and social meetings. You will have the opportunity to practice and discuss the skills you have learned throughout …
    £750

  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 188 enquiries
    • Classroom
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    ...on real company files using Xero. At the end, our recruitment team will help you in preparing your Professional CV and prepare you for Interviews. We will also connect you with potential employers to get you in employment. As we are a firm of Chartered Certified Accountants, we support …
    from £355

  • LinkedIn for Jobseekers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • Classroom
    • 8 hours · Part-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    ...competition for jobs has been increasing, so too has the pressure on employers to make sure they select the right candidate. To aid the interview process, more and more employers are turning their attention to researching a prospective employee by looking at their social media activity …
    £299

  • Practical Accountancy Training on Sage 50, QuickBooks and Excel

    KBM training
    • 55 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...on real company files in our office Flexible timings Flexible payment plan Certification upon completion Professional CV preparation Job Interview preparation Job hunting tips Guaranteed work placement only if you choose any of our structured program. Bookkeeper Accounts Assistant …
    from £244

  • Sage 50 Training in Chartered Accountancy Firm

    KBM training
    Sage Practical Training on Real Company Files
    • 69 enquiries
    • Classroom
    • 32 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 20%
    £398 £500

  • AAT Level 3 Diploma in Accounting with Practical Accountancy Training

    KBM training
    • 102 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    ...AAT Level 2 Certificate in Bookkeeping • Professional CV preparation • Regular performance reviews • Job market awareness sessions • Interview reparation • Reference to potential employers The practical training is delivered on a One to One basis and is Hands On . You will work …
    from £355

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 155 enquiries
    • Classroom
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    Popular
    ...Lectures E-Portfolio with recorded lectures and E-books Professional CV preparation Regular performance reviews Job market awareness sessions Interview reparation Reference to potential employers Weekend, Weekdays and Evening classes are available AAT Level 2 Certificate in Bookkeeping: …
    from £355

  • Effective Time Management Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...Mapping your time How to schedule demanding tasks Analysing productivity Managing email inboxes Email management: the four Ds Email or telephone? Making the right choice Making requests, refusing assertively How to say ‘no’ Managing other people’s reactions How to move a conversation …
    Save 16%
    £375 £450

  • Xero Training on real client files / Xero Course

    KBM training
    Xero Training
    • 26 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    ...candidate in preparing a professional CV. We add work experience to the CV to boost employability. We arrange interviews with employers and prepare our candidates before each interview. We also provide references to potential employers to place our candidates in jobs. In 2023 we successfully …
    Save 33%
    £398 £600

  • Part Time Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Combine online and in-person study with our flexible Personal Training course.
    • 11 enquiries
    • Classroom
    • 6 weeks · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...career support, which includes a range of services such as: A guaranteed job interview CV analysis and feedback CV distribution to our network industry partners Business and marketing resources 1-1 interview preparation Access to our exclusive jobs board If that isn’t enough, other …
    £1,249

  • Personal Trainer Diploma UK (RQF)

    Origym Centre of Excellence
    Achieve certification as a Personal Trainer through OriGym's CIMSPA-Endorsed Level 3 qualification
    • 24 enquiries
    • Classroom
    • 16 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...support team will be on hand to provide services such as: A guaranteed job interview CV analysis and feedback CV distribution to our network industry partners Business and marketing resources 1-1 interview preparation Access to our exclusive jobs board If that isn’t enough, more reasons …
    £1,399

  • Level 3 Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Become a qualified Personal Trainer with OriGym’s Level 3 Course
    • 48 enquiries
    • Classroom
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...career support, which includes a range of services such as: A guaranteed job interview CV analysis and feedback CV distribution to our network industry partners Business and marketing resources 1-1 interview preparation Access to our exclusive jobs board If that isn’t enough, some more …
    £1,099

  • AAT Level 4 Diploma in Accounting with Work Experience

    KBM training
    MAAT Support
    • 96 enquiries
    • Classroom
    • 8 months · Full-time
    • Tutor support
    Great service
    ...completely FREE . At the end of the program, our recruitment team will help you in preparing your Professional CV and prepare you for Interviews . We will also connect you with potential employers to get you in employment. As we are a firm of Chartered Certified Accountants, we will …
    from £355

  • HR Essentials for non-HR Managers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • Classroom
    • 12 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    ...function, The recruitment and selection process which includes looking at reasons for recruitment, job descriptions, recruitment methods, interview preparation and handling and more. Part Two: Different types of employment contract How to prepare for a new employee. How to plan …
    £359

  • Internal EMS Auditor

    LRQA
    Learn how to carry out internal audits
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    ...with defined requirements To improve the stability and robustness of management systems To gather objective evidence through observation, interviewing and sampling of documentation To report the findings accurately What is corrective action and who takes responsibility To follow up and …
    Enquire for pricing

  • Short Course: Audit in Accounting

    Future Connect Training and Recruitment Ltd
    Provides a practical and hands-on approach to internal auditing
    • Classroom
    • 2 months · Part-time or full-time
    • Tutor support
    ...planning, risk assessment, and control evaluation. Learners will also learn how to develop and implement effective audit programs, conduct interviews and observations, and prepare audit reports. The Internal Audit course provides a practical and hands-on approach to internal auditing …
    £450

  • Advanced Skills of the Bid and Tender Management Process

    London Training For Excellence
    Classroom based course with study materials, lecturer support and CPD Hours included
    • Classroom
    • 5 days · Full-time
    • 20 CPD points
    • Tutor support
    ...document Defines players and responsibilities of the bid evaluation team Includes an exercise where participants are required to prepare an interview with a client in order to revise his/her SOW Day 3: Developing the Evaluation Method, Criteria and Contractor Selection Methodology …
    £4,320

  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • Classroom
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    ...securing job interviews. Successful Job Search Strategies: Unlock the hidden jobs market to gain access to the 70% of vacancies that are never advertised. Successful Interview Strategies: How to present yourself effectively in-person across a range of technologies and interview styles …
    £5,999

  • Practical Accountancy Training with Guaranteed Work Experience- Sage 50 Practical Training

    KBM training
    Accountancy Bookkeeping Sage 50 QuickBooks Excel Xero
    • 343 enquiries
    • Classroom
    • 106 hours · Part-time
    • 10 CPD points
    • Tutor support
    Great service
    ...locations – Park Royal, Barking, Croydon, Birmingham Regular performance reviews & Job market awareness sessions Professional CV and Interview Preparation Sage 50, Sage Payroll, QuickBooks, Excel and Xero certification preparation Guaranteed Work Placement and reference to employers …
    Save 45%
    £244 £448

  • Management Accounting

    Centre of Accountancy
    Management Accounting Budgeting & Forecasting
    • Classroom
    • 50 hours · Part-time
    ...make your own time table. Open 6 Days a Week Professional Experience and reference from reputed organisation Recruitment services i.e. CV, interviews and complete job hunting support Software support and installation ACCA/AAT PER support You need to have complete understanding of advance …
    £900

  • Sage Payroll / Sage 50 Payroll Training

    KBM training
    Sage Practical Training on Real Company Files
    • 174 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...locations – Park Royal, Barking, Croydon, Birmingham Regular performance reviews & Job market awareness sessions Professional CV and Interview Preparation Sage 50, Sage Payroll, QuickBooks, Excel and Xero certification preparation Guaranteed Work Placement and reference to employers …
    Save 33%
    £398 £600

  • Preparing Yourself for Interview

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    • Tutor support
    ...Preparing Yourself for Interview course is available throughout the UK. CPD Value 5.5 Hours Course Locations Preparing Yourself for Interview London Preparing Yourself for Interview Manchester Preparing Yourself for Interview Nottingham Preparing Yourself for Interview Birmingham Preparing …
    £576

  • Master class in Brushing up your CV Writing and interview Skills - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    ...Completing On Line Application Forms 11.15 Interview Skills and Techniques:- Essential research and preparation for interviews Answering interview questions confidently Making a positive first impression at interviews Asking questions at interviews 13.00 Summary and Action Plans Agreed …
    £300

  • Successful Interviewing

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on interviewers, helping to develop and improve their interview techniques. Attention to detail in the interview process is a vital ingredient to making a successful decision …
    £576

  • Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • 3 hours · Part-time
    • 3 CPD points
    • Tutor support
    ...Completing On Line Application Forms 11.15 Interview Skills and Techniques:- Essential research and preparation for interviews Answering interview questions confidently Making a positive first impression at interviews Asking questions at interviews 13.00 Summary and Action Plans Agreed …
    £228

  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...types of interviews. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations CV Writing and Interview Confidence Building London CV Writing and Interview Confidence Building Manchester CV Writing and Interview Confidence …
    £516

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Appointments on the Telephone London Maximising Appointments on the Telephone Manchester Maximising Appointments on the Telephone Nottingham Maximising Appointments on the Telephone Birmingham Maximising Appointments on the Telephone Bristol Maximising Appointments on the Telephone Edinburgh …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...and on the Telephone London Delivering Excellence via Email and on the Telephone Manchester Delivering Excellence via Email and on the Telephone Nottingham Delivering Excellence via Email and on the Telephone Birmingham Delivering Excellence via Email and on the Telephone Bristol Delivering …
    £516

  • How to Be Great at Telephone Cold Calling - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    ...Course Locations How to Be Great at Telephone Cold Calling - Half Day (am) London How to Be Great at Telephone Cold Calling - Half Day (am) Manchester How to Be Great at Telephone Cold Calling - Half Day (am) Nottingham How to Be Great at Telephone Cold Calling - Half Day (am) Birmingham …
    £220

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Generating New Business by Telephone course is available throughout the UK. CPD Value 5.5 Hours CPD Value 5.5 Hours Course Locations Generating New Business by Telephone London Generating New Business by Telephone Manchester Generating New Business by Telephone Nottingham Generating …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...Masterclass in Handling Incoming Telephone Calls - Half Day (pm) London Masterclass in Handling Incoming Telephone Calls - Half Day (pm) Manchester Masterclass in Handling Incoming Telephone Calls - Half Day (pm) Nottingham Masterclass in Handling Incoming Telephone Calls - Half Day (pm) Birmingham …
    £220

  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    ...Commitment on the Telephone course is available throughout the UK. CPD Value 5.5 Hours Course Locations Gaining Commitment on the Telephone London Gaining Commitment on the Telephone Manchester Gaining Commitment on the Telephone Nottingham Gaining Commitment on the Telephone Birmingham …
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available …
    £516

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked …
    £468

  • Winning More Business on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...increase their conversion rates. This Winning More Business on the Telephone course is available throughout the UK. CPD Value 5.5 Hours 09:30 - 09:45 Coffee & Course Objectives 09:45 - 10:15 Telephone Prospecting 10:15 - 11:00 Task 1: Follow Up Calls (What do you really …
    £516

  • Recruiting the Best People

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 55 CPD points
    • Tutor support
    ...Short-listing applicants/Telephone screening C.V. sorting, Using application forms) 14:00 - 15:00 Stage 2: The Assessment Process (Assessment methods, The purpose of the selection interview) 15:00 - 15:15 Tea 15:15 - 16:30 Stage 3: The Selection Interview (Preparation, Questioning …
    £576

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...response to your telephone call Clearly articulate what the W.I.I.F.M is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out how to listen more on the telephone instead of using …
    £390

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops and role-playing delegates will improve their customer-care skills when answering the telephone. This customer …
    £516

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Popular
    ...communication skills, delegates will be able to communicate with confidence and impact in a variety of workplace situations, ie. team meetings, interviews, presentations, performance reviews, networking events. They will understand the importance of “feedback” and the role behaviours and personalities …
    £390

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Objectives 10:00 - 10:30 Identifying Your Market 10:30 - 11:15 How To Promote Your Products/Services 11:30 - 13:00 Telephone Prospecting Lecture (How to use the telephone to best effect) 13:00 - 14:00 Lunch 14:00 - 15:00 Presentation 15:00 - 15:30 Closing Techniques (Dealing With …
    £516

  • Reception to Perfection

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...feel valued? The service equation Micro - moments of interaction The communication blend, face -to- face and on the telephone Non - verbal communication on the telephone The primitive human response and communication leaks Body language; voice; words Making the best first impression …
    £516

  • The Effective Administrator

    Practical Training for Professionals
    • 30 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...managing workload, time management & assessing priorities, effective communication & building rapport - including professional telephone techniques & email - as well as assertiveness and dealing with difficult people & situations. This The Effective Administrator …
    £576

  • The Secrets of Low Cost Advertising

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This advertising and promotion course analyses cold calling, mail-shots, telephone prospecting, advertising, packaging and many more promotional ideas. Delegates discover the world of semiotic (the study of signs) deconstruction. Analysing promotional materials to look …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints (First impressions, Answering the Telephone, The Correct Vocabulary) 11:00 - 11:15 Coffee Break 11:15 - 11:45 Task 2: What Are Your Objectives? 11:45 - 12:45 Delegates to Mark …
    £516

  • Understanding Discipline and Grievance

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...checking; Establishing possible actions and deciding) 13:00 - 13:45 Lunch 13:45 - 14:30 How to Interview (Handling the discipline interview and Handling the grievance interview) 14:30 - 15:00 Spending Time on Prevention (Raising morale at work and improving motivation at work …
    £576

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...planning stage before engaging with new customers, followed by the essential steps that need to be under-taken for a successful outcome on the telephone. Successful Selling Over The Phone will leave the participants with a daily routine and a considered approach that allows them to engage …
    £390

  • Appraisee Training Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...information to inform reviews, perceived developments, tips for preparation) 12.45 - 13.45 Lunch Break 13.45 - 14.45 The Appraisal Interview (Relationship achieving, interpersonal skills, problem issues, conversation skills, questioning techniques) 14.45 - 15.30 Target Setting …
    £576

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...Influencing customer perceptions through personal presentation, approach and attitude. Customer service skills required when using the telephone. How to ensure the customer is informed and reassured at all stages. Common causes of customer problems and complaints. Ways of handling …
    £134.40

  • Credit Control Masterclass

    Practical Training for Professionals
    • 87 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...11:15 Credit Rating 11:15 - 11:30 Coffee Break 11:30 - 13:00 Credit Control 13:00 - 14:00 Lunch 14:00 - 15:00 Importance of the Telephone 15:00 - 16:00 Importance of Written Communications 16:00 - 16:30 Customer Sanctions 16:30 Summary & Action Plans Agreed …
    £576

  • Managing Appraisals Masterclass

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...purposes of appraisals, the intended outcomes and the issues of performance. You have the opportunity to put the practice of appraisal interviewing into effect throughout the day. It concentrates on building your confidence in undertaking a successful appraisal programme. It looks …
    £576

  • UX and UI Career Development Bootcamp

    Experience Haus
    Master the end-to-end UX & UI design process | Work on 3 client projects | Be interview ready | Job preparation
    • 46 enquiries
    • Classroom
    • 12 weeks · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...I recommend EH is the real project briefs. They’re huge in terms of being able to go into interviews and saying “this is a real project I worked on, this is a real stakeholder I interviewed, this is a real client I managed”, and the fact you get to work inside an agency.” - Fred …
    Enquire for pricing

  • Introduction to HR Skills

    Practical Training for Professionals
    • 92 enquiries
    • Classroom
    • Full-time
    • 6 CPD points
    • Tutor support
    ...It will provide a clear process of how to stay within employment law, recruit and select new employees, conduct structured and competent interviews, deal with difficult people, stress, attitudes and styles, and manage performance pro actively. The course will clearly demonstrate the …
    £576

  • Managing Sickness And Absences

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...(legislative issues and how they work alongside your companies policies and procedures) 15:00 – 15:30 Returning to Work – interviewing and follow up (Effective interviewing, questioning, and listening skills) 15:30 – 16:30 Case Studies and Role Plays – looking at real life situations and …
    £576

  • UX/UI Design (One Week Bootcamp)

    Experience Haus
    An immersive 5 day course that covers the end-to-end process used for designing digital products
    • Classroom
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...stakeholders and conduct live user interviews and tests. What will you learn on the bootcamp? Day 1 - Monday Introduction to Design Thinking The Double Diamond Process Understanding Project Briefs User Research Methods Building a Research Plan Interview Preparation Meeting with the Client …
    Enquire for pricing

  • Master in Digital International Relations & Diplomacy

    EU Business School
    High-ranking International Business School | Awarded four stars for excellence in business education by QS Stars
    • Classroom
    • 1 year · Full-time
    ...one of the following: A GPA of 3.0 on a 4.0 scale A satisfactory score on the GMAT or GRE An interview with the academic dean * Students who do not meet the criteria will have an interview with the admission committee and will be considered on a merit basis. For more information, please …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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