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Call OR Agent courses in South Croydon

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  • Payroll With Practical Accountancy Training

    Future Connect Training and Recruitment Ltd
    With hands-on practical training using popular software like Sage 50, QuickBooks, Excel, and Payroll
    • Classroom
    • 2 months · Part-time or full-time
    • Tutor support
    ...to learn how to manage their finances effectively. Account Receivable Analyst Project Manager Senior Product Director Warehouse Agents …
    £750

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 141 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Practical Accountancy Training program *** We have 92% pass rate which means you’re more likely to pass with KBM. Limited spaces available. Call now and get the benefit from this amazing offer. AAT Level 2 Foundation Certificate in Bookkeeping qualification is specifically aimed at …
    Save 33%
    £398 £600

  • SIA Instructor Level 3 Award for Deliverers of Physical Intervention Training Course

    Canary Wharf Academy
    SIA Approved Course I UK Cheapest Fees | Become a SIA Trainer | Fast Track Result | Qualified Tutor
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Great service
    ...£699.99 (All inclusive no hidden charges). After successful completion you will receive a certificate and PI Licence Agreement which is called PI Master Trainer Licence . To deliver SIA security related courses. e.g Level 2 Working as a Door Supervisor within the Private Security …
    £749.99

It looks like that's all we have in South Croydon, so we've expanded your location to show the next most applicable results.

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system to mark how well a call is handled and then makes live calls on a speaker phone …
    £220

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Outgoing Calls - Maximising Effectiveness London Outgoing Calls - Maximising Effectiveness Manchester Outgoing Calls - Maximising Effectiveness Nottingham Outgoing Calls - Maximising Effectiveness Birmingham Outgoing Calls - Maximising Effectiveness Bristol Outgoing Calls - Maximising …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Course Locations Call Centre - Achieving Best Practice London Call Centre - Achieving Best Practice Manchester Call Centre - Achieving Best Practice Nottingham Call Centre - Achieving Best Practice Birmingham Call Centre - Achieving Best Practice Bristol Call Centre - Achieving …
    £516

  • Closing Incoming Calls Effectively

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...London Closing Incoming Calls Effectively Manchester Closing Incoming Calls Effectively Nottingham Closing Incoming Calls Effectively Birmingham Closing Incoming Calls Effectively Bristol Closing Incoming Calls Effectively Edinburgh Closing Incoming Calls Effectively Leeds Closing …
    £516

  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...in Making Face to Face Cold Calls London Confidence in Making Face to Face Cold Calls Manchester Confidence in Making Face to Face Cold Calls Nottingham Confidence in Making Face to Face Cold Calls Birmingham Confidence in Making Face to Face Cold Calls Bristol Confidence in Making …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing Calls Bristol Customer Care - Incoming and Outgoing Calls Edinburgh …
    £468

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Dealing with Incoming Calls Positively Nottingham Dealing with Incoming Calls Positively Birmingham Dealing with Incoming Calls Positively Bristol Dealing with Incoming Calls Positively Edinburgh Dealing with Incoming Calls Positively Leeds (Split into two groups) …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK. CPD Value 5.5 Hours Telephone Techniques - Incoming & Outgoing Calls - Timetable …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...- Incoming Calls London Excellent Customer Care - Incoming Calls Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent …
    £516

  • Aviation Certificate in Ground Handling Operations

    Exodus Training and Recruitment
    Airline & Airport Studies | Industry experts | Professional Course | GDS Training | Amadeus Training
    • Classroom
    • 6 months · Part-time
    • Tutor support
    ...Handling Role - Handlers, Passenger Service Airport Ticket Desk Airport Customer Service Agent Airline Reservations Airline Call Centre Passenger Service Agent Airline Reservation Agent Fares Desk Agent …
    £2,097

  • Airline Fares and Ticketing Classroom Based Course

    Exodus Training and Recruitment
    • Classroom
    • 8 weeks · Part-time
    • Tutor support
    ...with the examples of the following career paths: Airport Ticket Desk Airport Customer Service Agent Airline Reservations Airline Call Centre Airline Reservation Agent Fares Desk Agent Travel Consultant Business Travel Business Start-up - Travel Agency …
    £747

  • Level 2 Diploma in Plumbing and Heating.

    Logic4training
    Classroom based study through fast track training in classes of 8 with excellent pass rates.
    • 2,333 enquiries
    • Classroom
    • 6 weeks · Part-time or full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Trending
    ...We hope the above gives some information on the course, however, if you would like to discuss it in more detail, please do not hesitate to call us. We look forward to speaking soon. The course is designed for students with little or know plumbing experience. You will need basic …
    from £3,000

  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...the telemarketing process: Before the call During the call After the call Before the call The first stage of the cold calling course focuses on the preparation in advance of a call. It should come as no surprise that correctly preparing for a call significantly increases your chance …
    £420

  • Winning More Business on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Course Objectives 09:45 - 10:15 Telephone Prospecting 10:15 - 11:00 Task 1: Follow Up Calls (What do you really want to achieve with these calls?) 11:00 - 11:15 Starting the Follow-Up Call (Ensuring information sent has been received and questions to establish degree of interest) …
    £516

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills …
    £516

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...themselves in a typical day – and how this affects their response to your telephone call Clearly articulate what the W.I.I.F.M is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out …
    £390

  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    ...Preparation for the Calls (Includes an introduction to objection-handling) 11:30 - 11:45 Coffee Break 11:45 - 12:30 Participants to make outgoing calls (One to one supervision and advice) 12:30 - 13:30 Lunch Break 13:30 - 14:00 Discussion on 1st Session of Calls 14:00 - 14:30 …
    £576

  • Airport Passenger Services Professional Classroom Based

    Exodus Training and Recruitment
    3-Day Classroom based course, tutor support and final exam included
    • Classroom
    • 3 days · Part-time
    • Certificate(s) included
    • Tutor support
    ...Course can provide candidates with a wealth of career options in the following areas: Airport Passenger Service Agent Airport Customer Service Agent Airport Ticket Desk agent for established airlines …
    £627

  • How to Be Great at Telephone Cold Calling - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also …
    £220

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...silences Structuring telephone conversations Professional greetings Screening calls Transferring calls efficiently and professionally Handling unsolicited calls assertively Effective message taking Closing calls Telephone communication skills Physiological techniques to enhance communication …
    Save 16%
    £375 £450

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring prepared contact list: 100 companies from …
    £468

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Preparation for the Calls (Includes an introduction to objection-handling) 11:30 - 11:45 Coffee Break 11:45 - 12:30 Participants to Make Outgoing Calls (One to one supervision and advice) 12:30 - 13:30 Lunch Break 13:30 - 14:00 Discussion on 1st Session of Calls 14:00 - 14:30 …
    £516

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...world’ and how this affects their reaction to your call – and how this can be used to improve your own engagement techniques Clearly articulate what the W.I.I.F.M is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that …
    £390

  • Airport Passenger Service Professional Intermediate Level Course

    Exodus Training and Recruitment
    • Classroom
    • 4 weeks · Part-time
    • Tutor support
    ...candidates with a wealth of career options in the following areas: Airport Passenger Service Agent Airport Customer Service Agent Airport Check In Airport Ticket Desk Passenger Reduce Mobility Agent Airport Customer Service Desk …
    £477

  • A-Z of Credit Control

    London Training For Excellence
    Classroom based course with study materials, lecturer support and CPD Hours included
    • 12 enquiries
    • Classroom
    • 5 days · Full-time
    • 20 CPD points
    • Tutor support
    ...cash collection What are assertive telephone collections Telephone calls call types what are the stages in a telephone call asking for payment and negotiating agreement asking for a commitment follow up the call Collecting Tough Debts Why hasn’t the customer paid? Can they …
    £4,320
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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