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Call OR Agent courses

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  • Communication and Call Center Agent Skills

    IOMH
    Get a Free:(Workplace Productivity) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...aspiring to become Call Centre Agents. Customer service professionals seeking to enhance their skills. Business owners or managers aiming to improve their call centre operations. Call Centre Agent: £17,000 - £25,000 per annum. Senior Call Centre Agent: £22,000 - £30 …
    £14

  • Call Centre Agent Training

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...the potential to become a sought-after call centre agent. Here is the curriculum breakdown of the Call Centre Agent Training course below: Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone …
    £14

  • Call Centre Agent Training

    Janets
    CPD Accredited Course | Advanced Study Materials | 100% Learning Satisfaction | 24/7 Expert Support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...those who are looking to start a career in the call centre industry or those who wish to enhance their skills and knowledge. COURSE CURRICULUM Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone …
    £12

  • Sales and Customer Service Training for Call Centre Agents: - e-Learning CPD Accredited

    Dita Health and Social Care Consultancy Limited
    Call Centre Training - e-Learning CPD Accredited
    • Online
    • 1 year · Self-paced
    • 3 CPD points
    ...practical content Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This content will help call centre agents learn to make the most of their telephone-based work, including understanding the best …
    £22.20

  • Real Estate Agent, Property Development & Property Management - CPD Certified

    Janets
    36% OFF - Flash Sale | 3 CPD Certified Courses | FREE 3 PDF Certificates | FREE Assessment | 24x7 Tutor Support
    • 2,162 students
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Syllabus Estate Agent Diploma Module 01: Estate Agent- An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property- Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling …
    Save 36%
    £12 £19

  • Call Centre Training: Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    • 22 students
    • Online
    • 4 hours · Self-paced
    Great service
    ...warm calls, including developing a script Going above and beyond and high impact moments Handling objections and closing the sale Negotiation techniques Tips for challenging callers Phone tag and getting the call back Stress busting Call centre trends Call centre agents or managers …
    £24

  • Call Centre Training Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    Classroom based onsite course with study materials, tutor support and certificate included.
    • Online
    • 3 hours · Full-time
    • Certificate(s) included
    • 21 CPD points
    Great service
    ...warm calls, including developing a script Going above and beyond and high impact moments Handling objections and closing the sale Negotiation techniques Tips for challenging callers Phone tag and getting the call back Stress busting Call centre trends Call centre agents or managers …
    £395

  • Level 5 Diploma in Real Estate, Estate Agent & Property Development

    One Education
    4 Free Courses | QLS Level 5 Endorsed Diploma + CPD UK Certified | FREE Exam & Tutor Support | Lifetime Access
    • 4,113 students
    • Online
    • 38 hours · Self-paced
    • 460 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    ...an estate agent? A: Yes, there are no formal qualifications required to be an estate agent. Estate Agent & Property Development Diploma Level 5 This course is ideal for: Anyone who is interested in becoming a real estate agent, broker, or investor A seasoned agent who is looking …
    Save 88%
    £12 £100

  • Developing Essential Customer Service Skills for Call Centre Agents

    Janets
    2 Courses Mega Bundle + 2 FREE PDF Certificate | Lifetime Access + FREE Exam & Tutor Support
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...proof of your expertise. Aspiring call centre agents seeking foundational skills. Existing agents aiming to enhance their service delivery. Team leaders in call centres focusing on training and development. Businesses aiming to uplift their call centre service quality. Communication …
    Save 7%
    £13 £14

  • Call Centre Training

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Great service
    ...of a Call Centre Agent Module 4 Telephone Etiquettes Module 6 Scripts and Negotiation Techniques Module 3 Agent and Customer Relationship Module 7 Managing Difficult Customers Module 1 Introduction to Call Centre Module 8 Call Centre Metrics and Benchmarking Module 9 Call Centre Technology …
    £18.99

  • Travel Agent Diploma with Travel & Tourism Consultant Training– CPD Certified

    Cambridge Open Academy
    4in1 CPD Certified UK Standard Courses | 1k+ Enrollment | FREE PDF Certs + FREE CS Operating Course | Lifetime Access
    • 142 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    Travel agents can enjoy the thrill of travel and earn money for it. Cambridge Open Academy offers Travel Agent with Travel & Tourism Consultant – CPD Accredited course to equip agents with the necessary skills to thrive in the corporate world. Travel Agent with Travel & …
    Save 14%
    £12 £14

  • Negotiation Skills and Sales Psychology for Estate Agent Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Estate Agent: Module 17 Sales Psychology for Estate Agent: Module 18 Estate Agent: Module 01 Estate Agent: Module 02 Estate Agent: Module 03 Estate Agent: Module 04 Estate Agent: Module 05 Estate Agent: Module 06 Estate Agent: Module 07 Estate Agent: Module 08 Estate Agent: Module …
    Save 19%
    £12 £14.99

  • Estate Agent & Property Management Diploma - CPD Certified

    Apex Learning
    Flash Sale | 11 Courses Exclusive Bundle | Free Gift Hardcopy + PDF Certificate | Lifetime Access
    • 303 students
    • Online
    • 51 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Estate Agent & Property Management course: This Estate Agent & Property Management bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol Estate Agent & Property Management now to advance your career! The Estate Agent & …
    Save 51%
    £39 £80

  • Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 - CPD Certified

    School of Health Care
    Updated 2024 |**SPRING SALE**| 6 Free Course + 7 PDF Certificate | Retake Exam | Lifetime Access | Expert Support
    • 71 students
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    ...comprehensive and transformative Travel Agent: Travel Agent Course . This Travel Agent: Travel Agent Course is designed to equip you with the skills and knowledge needed to excel in the dynamic world of travel planning. Our Travel Agent: Travel Agent Course offers a meticulously crafted …
    £12

  • Real Estate Agent, Property Law, Lettings and Estate Management Diploma - CPD Certified

    Learndrive
    CPD Certified Certificates, Free Course & Free Ebook Included | Lifetime Access
    • 64 students
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Business Page: Real Estate Agent in Property Blogs: Real Estate Agent in Property Lead Magnets: Real Estate Agent in Property MCQ Finding the Buyers: Real Estate Agent in Property Floor Duty: Real Estate Agent in Property Preparing for Floor Duty: Real Estate Agent in Property Being Creative: …
    Save 42%
    £12 £21

  • Winning Communication Skills for Telephone, Conference Calls

    Frontier Education
    Interactive Videos | Free PDF Certificate | Learn From Industry Experts | Tutor Support
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Telephone, Conference Calls career path exciting as it opens the doors to many professions such as Telesales agent Call centre agent Winning Communication Skills for Telephone, Conference Calls 1.0 Promo Winning Communication Skills for Telephone, Conference Calls 1.1 Quick Wins! …
    £12

  • Travel Agent and Consultant

    MAHABT
    Learn From Industry Experts | Updated 2023 | Free Reed Provided Certificate | No Hidden Fees | 24/7 support
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Travel Agent and Consultant This Travel Agent and Consultant course is ideal for you to learn about Travel Agent and Consultant in detail. The broad Travel Agent and Consultant course covers all aspects of Travel Agent and Consultant, from Travel Agent and Consultant account …
    £12

  • Diploma in Real Estate Agent & Property Development - QLS Endorsed

    Thames College
    Level 5 QLS Endorsed Course | 2 Free Courses + 3 Free PDF Certificates | Voiceover & Visual Elements Included
    • 213 students
    • Online
    • 168 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ...Estate Agent with an engaging voiceover and visual elements. Get 1 year access to the Real Estate Agent course. Participate in quick assessments and get instant feedback on your Real Estate Agent course progress. Study Real Estate Agent on your own schedule. Real Estate Agent Diploma …
    Save 33%
    £12 £18

  • Estate Agent and Property Valuation

    Lead Academy
    New Year Gift Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • 31 students
    • Online
    • 2.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...estate agent career or want to develop more advanced skills in estate agent? Then this estate agent and property valuation course will set you up with a solid foundation to become a confident estate agent and help you to develop your expertise in estate agent. This estate agent and …
    Save 14%
    £12 £14

  • Estate Agent, Estate Management, Property Management, Property Development - For Realtors

    Training Express Ltd
    Level 3 Diploma | 3-in-1 Package | CPD Certified | Free PDF & Hardcopy Certificate | Free Retake Exam | Lifetime Access
    • 807 students
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...03: Estate Agent Diploma Module 01: Estate Agent: An Introduction Module 02 : Different Types of Estate Agents Module 03 : Getting Started on the Job Module 04: Listing Property: Finding the Sellers Module 05: Valuation Process Module 06 : Negotiating as an Estate Agent Module 07: …
    Save 20%
    £12 £15

  • Travel & Tourism for Travel Agent - CPD Accredited

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified + 14 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 26 students
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...career, then enrol in our Travel & Tourism for Travel Agent course today! What will make you stand out? On completion of this Travel & Tourism for Travel Agent course, you will gain: This Travel & Tourism for Travel Agent course is QLS Endorsed . CPD QS Accredited After successfully …
    £12

  • Estate Agent ( Estate Agent Online Course)

    Training Tale
    Freezing Spring Sale | Proper Guideline + PDF Certificates | Unlimited Retake | Lifetime Access | 24/7 Support
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Note: Free PDF certificate as soon as completing the Estate Agent (Estate Agent Online Course) Course] *** Estate Agent (Estate Agent Online Course) *** Detailed course curriculum Module 01: Basic Knowledge of Estate Agents Module 02: Business Planning Module 03: Ownership of Real …
    £12

  • Diploma in Estate Agent

    Training Tale
    Mega Sale | Proper Guideline + PDF Certificates | Unlimited Retake | No Hidden Fees | Lifetime Access
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies …
    £12

  • Estate Agent Online Training

    Training Tale
    Freezing Spring Sale | Proper Guideline + PDF Certificates | Unlimited Retake | Lifetime Access | 24/7 Support
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies …
    £12

  • Estate Agent Course Online

    Training Tale
    Freezing Spring Sale | Proper Guideline + PDF Certificates | Unlimited Retake | Lifetime Access | Free Tutor Support
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies …
    £12
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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