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Regulated Accredited courses

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  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Build and Maintain Effective Customer Relations Unit 7: Resolve Customers' Problems Unit 8: Champion Customer Service Unit 9: Organise and Deliver Customer Service Unit 10: Understand the Customer Service Environment Unit 11: Understand Customers and Customer Retention Unit 12: Monitor …
    £360

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 22 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Develop customer relationships Unit 6: Communicate with Customers in Writing Unit 7: Principles of Customer Service Unit 8: Deliver Customer Service Unit 9: Resolve Customer Service Problems Unit 10: Support Customer Service Improvements Unit 11: Provide Post-transaction Customer Service …
    £269

  • NCFE Level 3 Certificate in Principles of Customer Service

    Oakwood Home Learning
    • 82 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...the customer service environment Understand the concepts and practices underpinning customer service delivery Understand the relationship between customer service and a brand Understand the structure of customer service Understand the implications of legislation on customer service …
    £449

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Service (CS) training …
    £165

  • NCFE Level 3 Certificate in Principles of Customer Service

    Online Learning College
    • 115 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...units: Unit 1: Understand the customer service environment (50 hours) Understand the concepts and practices underpinning customer service delivery Understand the relationship between customer service and a brand Understand the structure of customer service Understand the implications …
    £499

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...modules Unit 1: Understand the customer service environment Unit 2: Principles of Business Unit 3: Resolving customers' problems and complaints Unit 4: Understanding customers and customer retention Unit 5: Understand how to monitor customer service interactions and feedback Unit …
    £389

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...This certificate in customer service will give you the basic understanding and skills you will need to work in and support customer service delivery. This Level 1 Customer Service Certificate programme also enables learners to obtain a certified customer service specialist qualification …
    Save 78%
    £87 £400

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...to Customer Service Unit 2: Legislation, Regulation and Procedures to Follow in Customer Service Unit 3: Working in Customer Service Unit 4: Communicate Effectively with Customers Unit 5: Understand How to Deal with Queries and Requests Unit 6: Record and Communicate Customer Problems …
    £65

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...to improve customer satisfaction and professional competency in customer service. The purpose of customer service and how it affects the success of an organisation. Different types of customers and their range of needs. How effective teamwork impacts customer service. The purpose …
    £134.40

  • NCFE Level 2 Certificate in Principles of Customer Service

    Oxbridge
    Develop key skills in customer service to overcome expectations, improve loyalty and positive experiences
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 180 CPD points
    • Tutor support
    ...goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. What makes for great customer service? Excellent customer service is exceeding the customer’s expectation and produces happy customers. Exceeding …
    £495

  • Level 1 Award in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • 10 students
    • Online
    • 60 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 1 Award in Customer Service (RQF) is an accredited and Ofqual regulated 100% online, knowledge-based qualification. This level 1 Customer Service award aims to provide learners with the skills and knowledge needed to deliver the best customer service and professionally deal …
    £65

  • Level 4 NVQ Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • Online
    • 500 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...This customer service diploma online course is intended for learners working in or new to the customer service industry and want to expand their experience while earning a nationally recognised qualification. The diploma in customer service management offers customer-service experience …
    Save 13%
    £399 £460

  • NCFE Level 3 Diploma in Skills for Business: Customer Service

    One Education
    Qualification Awarded by NCFE | Ofqual Regulated | Tutor Support | No Hidden Fees
    • Online
    • 520 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...Heighten your innovation, management and performance skills. Concede customers, customer retention and customer service environment. Gather knowledge of monitoring customer service interactions and feedback, resolve customer complaints or problems, use social media tools and channels. ***Qualification …
    £800

  • Working as a Security Guard Officer Within the Private Security Industry

    Training for Security
    SIA Approved Online and Classroom 'Get Qualified at Home’ Remote Delivery and e-Assessment - Fortnightly Courses
    • 100 students
    • Classroom
    • 4 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...procedures The importance of communication skills and customer care Working as a Security Officer within the Private Security Industry The Role of a Security Officer within the PSI. The law relevant to the role of a security officer The importance of, and reasons for, patrolling. …
    £275

  • Level 2 Award for Security Guarding - LUTON ONLY

    Skillspad
    Classroom based course with study materials, tutor support and 2 Exams included and Includes FREE Re-Sit
    • Classroom
    • 4 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ...to breaches. Security Legislation : Familiarization with the laws and regulations, ensuring compliance. Customer Service : Emphasis on delivering professional customer service while upholding standards. Search Procedures : Legal methods for searching individuals and property to maintain …
    Save 7%
    £300 £325

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Certificate / Valid for 3 years & Recognised Nationwide. Level 2 Security officers Training – 2 hrs ​1st Course: Level 3 Emergency First Aid at Work Day 1: 09:30 to 18:00 2nd Course: Level 2 Security Officer Top Up Training – 2 hours Day 2: 16:00 to 18:00 (this 2 hour slot could be …
    £239.99

  • Level 2 Security Guarding (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and 2 Exams included and Includes 1 FREE Re-Sit, Per Exam.
    • Classroom
    • 1 day · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ...This module elucidates the legal rights and responsibilities of a security officer, encompassing areas like evidence collection, detainment, and reporting. Communication and Customer Service: A security officer often serves as the first point of contact in many establishments. This …
    Save 20%
    £195 £245

  • Access to Higher Education Diploma (Public Sector Services and Policing) Ref. 400/0960/9

    Access Courses Online
    Online classroom based course with study materials, tutor support and no exam
    • 19 enquiries
    • Online
    • 9 months · Part-time
    • Regulated qualification
    • Tutor support
    Popular
    Trending
    ...variety of fields: Police officer Probation Service officer Prison Service officer Prison warden Intelligence analyst Security manager Police community support officer Politician's assistant Public affairs consultant Public relations officer Court officer Security consultant …
    £999

  • Customer Service Level 3 Regulated with Communication Training

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 372 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...following: Qualification Specification Support Materials 24/7 access to the Course Library Assessment Guidance Tutor Support On-Demand Customer Service Assignment, Observation, and Report Templates. These additional benefits ensure that you have all the necessary resources and support …
    £699

  • Customer Service Level 3 Ofqual Regulated and Startup Plan Diploma

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 375 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...following: Qualification Specification Support Materials 24/7 access to the Course Library Assessment Guidance Tutor Support On-Demand Customer Service Assignment, Observation, and Report Templates. These additional benefits ensure that you have all the necessary resources and support …
    £699

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 4,443 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...CONTENT Learn to deliver excellent customer service Increase awareness of understanding and meeting customers’ needs Giving a great customer experience Learn from feedback and promote products and services This Level 2 Course in Customer Service can help you pursue many different …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,158 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles. COURSE CONTENT Principles of Customer Service in the Hospitality Sector Understand Effective Teamwork in the Hospitality Sector Understand Legislation and Guidance Relevant to the …
    Free

  • SIA Level 2 Security Guard Top Up Course

    Training for Employment
    Level 2 Award for Security Officers in the Private Security Industry (Top Up)
    • 32 students
    • Classroom
    • 2 hours · Part-time or full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ...trained security staff qualified as security officers who hold an SIA licence. From October 2021, security guards will need to complete top-up training before they renew their licence. Therefore, this Highfield Level 2 Award for Security Officers in the Private Security Industry (Top Up) …
    £85

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,093 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. …
    Free
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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