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Customer OR Service OR Officer courses

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  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 571 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...(RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course. Our Office …
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    £12 £14

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 213 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) …
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    £12 £12.99

  • Customer Service Fraud Officer Training

    IOMH
    Get a Free: (Office Skills for Customer Service) Course! Updated Materials | CPD Certified | Lifetime Access
    • Online
    • 16 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ …
    £14

  • Customer Service Fraud Officer

    One Education
    Accredited by CPD QS | Interactive Lessons | Tutor Support included | Special Price
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...your career in Customer Service Fraud Officer, or want to boost your knowledge in Customer Service Fraud Officer? Then our Customer Service Fraud Officer course will enhance you with solid understanding to be a confident participant in Customer Service Fraud Officer professional career …
    £12

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates + Additional Resources | Transcripts Available | Free Retake Exam | Lifetime Access
    • 569 students
    • Online
    • 10.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Principles of Customer Service Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence No formal qualification to enrol in course. Customer Care Operator Customer Care Representative Receptionist Medical Receptionist Customer Service Manager …
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    £12 £14

  • Diploma in Customer Service Fraud Officer at QLS Level 4

    Janets
    Level 4 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...course will prepare you for a rewarding career as a Customer Service Fraud Officer. Here is the curriculum breakdown of the Diploma in Customer Service Fraud Officer at QLS Level 4 Course below: Module 01: Fraud & Fraud Officer Module 02: Risk Management Module 03: Types of Fraud …
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    £12 £15

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 20 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Customer Service: Module 01 MCQ Customer Service: Module 02 MCQ Customer Service: Module 03 MCQ Customer Service: Module 04 MCQ Customer Service: Module 06 MCQ Customer Service: Module 07 MCQ Customer Service: Module 08 MCQ Feedback Customer Service: Introduction & Aspects of Telephone …
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    £12 £13

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 99 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
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    £12 £15

  • Customer Service Advanced Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Identifying and Addressing Customer Needs Module 05: Generating Return Business Module 06: In-Person Customer Service Module 07: Giving Customer Service over the Phone Module 08: Providing Electronic Customer Service Module 09: Recovering Difficult Customers Module 10: Understanding When …
    £12

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ...Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints …
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    £31.99 £35

  • Customer Service: KYC & CRM Techniques

    Nano Training
    Get Your Free Certificate || Gain Competencies in CRM, KYC and AML || Your Pathway to effective Customer Service
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...comprehensive course, " Customer Service: KYC & CRM Techniques ," is designed to empower professionals with the expertise to excel in customer service, integrating KYC and CRM seamlessly. Enrol now to stay ahead in this evolving landscape and enhance your customer service skills. Unlock …
    £12

  • Customer Service Diploma (Level 2 & 3) - CPD Certified - Only £25!

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 425 students
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    Our Customer Service Diploma is a best selling Customer Service Diploma and has been given the CPD accreditation and is the perfect course for anyone looking to work in the Customer Service sector. Our Customer Service Diploma follows on from our Reed courses best …
    £19

  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Build and Maintain Effective Customer Relations Unit 7: Resolve Customers' Problems Unit 8: Champion Customer Service Unit 9: Organise and Deliver Customer Service Unit 10: Understand the Customer Service Environment Unit 11: Understand Customers and Customer Retention Unit 12: Monitor …
    £360

  • Level 3 Diploma in Customer Service

    Oxford Home Study College
    CPD Certified Level 3 | *FREE PDF Certificate* |*100% Pass Rate* | 60 CPD Credits | *Free PR Course*
    • 66 students
    • Online
    • 200 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    ...difficult Customers Make a choice to provide Customer Service Customer Service - Course syllabus This Customer Service Level 3 course consists of the following two units: Customer Service - Module 1 - Customer Services : An Introduction This Customer Service module covers …
    £12

  • Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 - CPD Certified

    School of Health Care
    Updated 2024 |**SPRING SALE**| 6 Free Course + 7 PDF Certificate | Retake Exam | Lifetime Access | Expert Support
    • 73 students
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    ...Agent, Customer Service, CRM with Travel & Tourism Level 5 Online This Travel Agent, Customer Service with Travel & Tourism Course is open to everyone. Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 To enrol in this Travel Agent, Customer Service with …
    £12

  • Retail Customer Service - Level 3

    Training Express Ltd
    Free PDF Certificate + Free Life coaching Course | Free Retake Exam | Lifetime Access
    • 162 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...we will deepen our understanding of what constitutes excellent customer service, with an overview of the role and responsibilities of a customer service provider. Module 2: The Sales Process and Dealing with Customers at the Checkout In module two, we will gain an in-depth understanding …
    £12

  • Level 1 Award in Customer Services

    UK Professional Development Academy LTD
    Level 1 Award in Customer Services CPD | 24/7 Tutor Support | Quiz Based Exam Included | 30 CPD Credits
    • 22 students
    • Online
    • 4 weeks · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    Customer Service Diploma, Level 1 Award in Customer Service, 24/7 Tutor Support, Quiz-Based Exam Included, 30 CPD Credits. Customer service is the demonstration of offering help to both planned and existing customers. Customer service experts normally answer customers' inquiries …
    £12

  • Diploma in Customer Service - CPD Course

    Oxford Home Study College
    CPD Accredited | Advanced Diploma QLS Level 5 | 120 CPD Points |+2 FREE Courses [12,000+ Students] FREE PDF Certificate
    • 152 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization Customer Satisfaction Knowing your Customer’s Needs and Requirements Changing Nature of Customer Service …
    Save 45%
    £12 £22

  • Customer Service : Customer Service

    Brentwood Open learning College
    Diploma QLS Level 5|120 CPD Credits | *FREE PDF Certificate* Tutor Support, Study Material & Exam | FREE PR Course
    • 49 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    Great service
    ...Unit 1 - Customer Services : An Introduction This Customer Service unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization …
    £12

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Diploma in Customer Service Advisor at QLS Level 5 Course 04: Award in Customer Service & Environment at QLS Level 2 Course 05: Award in Know Your Customer at QLS Level 2 This CRM and Phone Based Customer Service Course is ideal for: Aspiring Customer Service Managers CRM System …
    £250

  • Certificate in Customer Service Management

    Cambridge Management and Leadership School Ltd
    Learn online with support a course developed on customer service standard
    • 30 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 13 CPD points
    • Tutor support
    Great service
    ...career in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation policies to deal with customer requirements analyse customer service feedback …
    £250

  • Customer Service (Customer Service)

    Skills Boost
    CPD Accredited | 3 Premium Courses Bundle | Free 3 PDF Certificate| Money Back Guarantee| Tutor Support | 100% Pass Rate
    • Online
    • 6.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...seekers. Customer Service (Customer Service) Anyone who is interested in Customer Service (Customer Service) is welcome to enrol in this Customer Service (Customer Service) course. Customer Service (Customer Service) You can utilise our Customer Service (Customer Service) course …
    £12

  • Customer Service : Customer Service Training

    Course Care
    Learn everything you need < Free Verified e-Certificate < Tutor Support < Lifetime Access < Instant Access < UK Cheapest
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...potential with Customer Service : Customer Service Training! Why Prefer Us for Customer Service : Customer Service Training? This Customer Service : Customer Service Training Course includes a FREE PDF Certificate. Lifetime access to this Customer Service : Customer Service Training Course …
    £12

  • Customer Service, Travel Agent & Hospitality Management Level 5

    Wise Campus
    Latest Updated 2024 | Additional Gift 2 Courses | Video based Course + MCQ Exam | Lifetime Access | 24/7 Live Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course Get FREE Tutor Support to this Customer Service: Customer Service Course Customer Service: …
    £12

  • Office Administration, Business Administration & Retail Customer Service

    Academy for Health & Fitness
    All in one Package| 20 Courses Bundle | 200 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 106 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle …
    £109
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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