NCFE Level 3 Certificate in Principles of Customer Service
Oakwood Home Learning
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- Online
- 12 months · Self-paced
- Regulated qualification
- Exam(s) included
- Tutor support
...the customer service environment Understand the concepts and practices underpinning customer service delivery Understand the relationship between customer service and a brand Understand the structure of customer service Understand the implications of legislation on customer service
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