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Building OR Services OR Manager courses in Normanton, West Yorkshire

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  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • Tutor support
    Popular
    ...Outstanding Customer Service Skills London Outstanding Customer Service Skills Manchester Outstanding Customer Service Skills Nottingham Outstanding Customer Service Skills Birmingham Outstanding Customer Service Skills Bristol Outstanding Customer Service Skills Edinburgh Outstanding …
    £516

  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Support Change Management Service Asset and Configuration Management Release and Deployment Management Service Validation and Testing Change Evaluation Knowledge Management Service Transition Related Activities Organising for Service Transition Consideration …
    Enquire for pricing

  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...support each of the Service Operations processes and functions: Event Management, Incident Management, Request Fulfilment, Problem Management, Access Management, and Service Desk Implementation Considerations: Strategies and models for managing Change in Service Operation and …
    Enquire for pricing

  • Service Management Overview

    Infrassistance Development Limited
    Half Day, Classroom-based course, delivered virtually during lockdown
    • Classroom
    • 4 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...scope include: - the concept of a service - the concept of service management - the concept of service management processes - the roles of the service owner and service manager - the roles of the process owner and process manager - service management frameworks such as COBIT, ITIL, …
    £299

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...work well together) 11:00 - 12:00 Team Building Exercises (Dealing with a range of business activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building Exercise (Characteristics of the Team/Learning …
    £576

  • ITIL Service Lifecycle - Continual Service Improvement

    Training Deals
    Classroom course
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...3 day ITIL® Continual Service Improvement (CSI) course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Continual Service Improvement exam, leading to the ITIL® CSI certification. ITIL® Continual Service Improvement is one of the …
    Enquire for pricing

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the …
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...modern levels of service expectation, and the appropriate skills that they will need to develop and build in to their own daily approach. By the end of the Customer Service course you will be able to: Explain and understand what your customers expect from you as a service / product provider …
    £354

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service principles …
    Save 16%
    £375 £450

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...New service desk and helpdesk employees Experienced service desk and helpdesk employees seeking to enhance their skills Helpdesk managers, team leaders or supervisors who want to be able to teach their team members about best practice People seeking new opportunities in service desk …
    Save 16%
    £375 £450

  • Risk Management Techniques

    Practical Training for Professionals
    • 16 enquiries
    • Classroom
    • Part-time
    • 55 CPD points
    ...outstanding customer service. This Risk Management course is available throughout the UK. CPD Value 5.5 Hours Course Locations Risk Management London Risk Management Manchester Risk Management Nottingham Risk Management Birmingham Risk Management Bristol Risk Management Edinburgh Risk …
    £576

  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Assertiveness & Building Personal Confidence London Assertiveness & Building Personal Confidence Manchester Assertiveness & Building Personal Confidence Nottingham Assertiveness & Building Personal Confidence Birmingham Assertiveness & Building Personal Confidence …
    £576

  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Writing and Interview Confidence Building London CV Writing and Interview Confidence Building Manchester CV Writing and Interview Confidence Building Nottingham CV Writing and Interview Confidence Building Birmingham CV Writing and Interview Confidence Building Bristol CV Writing and Interview …
    £516

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public …
    £516

  • Introduction to Building Personal Resilience

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...and opportunities in a much more effective way. Introduction to Building Personal Resilience - Timetable 09.30 – 10.00 Coffee and introduction 10.00 – 10.20 What is resilience? 10.20 – 10.45 Benefits of building personal resilience: – To employees – To organisations 10.45 – 11 …
    £576

  • Master in Tourism & Hospitality Management

    EU Business School
    Ranked Top 50 in the QS European MBA Rankings 2023 | Ranked #1 in Class & Faculty Diversity by QS Top MBA 2023
    • 13 enquiries
    • Classroom
    • 1 year · Full-time
    • University - Postgraduate
    • Tutor support
    ...interview with the academic dean Students completing this major pursue careers in: Hospitality management Event management Conference management Digital tourism Our Career Services Department will help you reach your professional goals. EU career counsellors can advise you during …
    Enquire for pricing

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...competency in customer service. The purpose of customer service and how it affects the success of an organisation. Different types of customers and their range of needs. How effective teamwork impacts customer service. The purpose of an organisation’s service offer. How customer experiences …
    £134.40

  • Sales Management (2 day course)

    Practical Training for Professionals
    • Classroom
    • 2 days · Full-time
    • 11 CPD points
    • Tutor support
    ...12:00 - 12:45 Identifying and Building Your Sales Team 12:45 - 13:45 Lunch 13:45 - 15:00 Concepts of Value In Sales Management 15:00 - 15:45 Drivers of Competitive Advantage in Sales Management 15:45 - 16:30 Developing an Optimal Sales Management Information Database. (Exploiting …
    £960

  • CompTIA Project+ Project Management Course

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and certification included
    • 11 enquiries
    • Classroom
    • 15 hours · Part-time
    • Professional certification
    • 15 CPD points
    • Tutor support
    ...Understanding the Project Schedule - Work Breakdown Structure, Decomposition, Creating a WBS Team Management - Human Resources, Project Team, Team Acquisition Process, Team Building and Incentives, Team Members. Communicating with Others - Communication, Communication Plan. Risk …
    £479

  • Level 2 Award in Customer Service (RQF)

    The UK Training
    This course is only available for group bookings of 6 or more either at our centre or at your premises.
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour …
    £384

  • Financial Management and Budgeting - 1 Day CPD Accredited Course

    HB Publications and Training International
    Free CPD certificate| CPD Points| Tutor led course| Your questions answered
    • 10 enquiries
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    ...health, environmental services, social services, and emergency services, etc. who wish to gain an understanding of financial management. Anyone working in a non profit sector, including NGOs, Voluntary Organisations, Charities, and the Arts. Financial Management and Budgeting requires …
    £420

  • Essential Management Skills - London

    The Learning and Development Company
    2 days Essential Management Skills Workshops with Interim Assignments and 1:1 Coaching
    • 17 enquiries
    • Classroom
    • 2 days · Full-time
    • Tutor support
    Popular
    ...leadership positions and wish to build a solid foundation in team management, operations management, project management and supervisory roles. …
    Save 44%
    £495.95 £895.95

  • Airport Passenger Services Professional Classroom Based

    Exodus Training and Recruitment
    3-Day Classroom based course, tutor support and final exam included
    • Classroom
    • 3 days · Part-time
    • Certificate(s) included
    • Tutor support
    ...IATA Airline Geography Encoding and Decoding Airline Carriers Codes Encoding and Decoding City/Airport Codes Day 2 2.Passenger Service Agent Passenger Service Agent Roles and Responsibilities Airport Check in Methods Travel Documentation Electronic tickets Dangerous Good Regulations …
    £627

  • Airport Passenger Service Professional Intermediate Level Course

    Exodus Training and Recruitment
    • Classroom
    • 4 weeks · Part-time
    • Tutor support
    ...to learn about the role of Passenger Service Agent in a classroom environment with one of our an expert tutors. Exodus Travel Training and Recruitment is now offering a one day course in Airport Passenger Services. The Airport Passenger Service Course provides the knowledge and insight …
    £477
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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