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Service OR Team OR Leader courses in London

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  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...New service desk and helpdesk employees Experienced service desk and helpdesk employees seeking to enhance their skills Helpdesk managers, team leaders or supervisors who want to be able to teach their team members about best practice People seeking new opportunities in service desk …
    Save 16%
    £375 £450

  • Leading High Performing Teams

    ATA (Asset Training Academy) LTD
    • 11 enquiries
    • Classroom
    • 2 days · Part-time
    • Tutor support
    ...Effective Teams The characteristics of effective teams Understanding how teams grow over a period of time Understanding and utilising the mix of personalities and behaviours of team members to improve communication and team work Managing team dynamics to ensure that the team is working …
    £750

  • Managing Hybrid Teams

    Pitman Training Essex and Suffolk
    Classroom based course with practical assignments and tutor support included.
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...member of the team. Managing Hybrid Teams is recommnded for new and experienced managers seeking to improve the effectiveness of working with team members across a blend of workplace and remote working. No prerequisites are required to join our Managing Hybrid Teams course. …
    £359

  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    ...and improve your team. The 2-day Managing Performance Training Course is highly participative and considers many of the different tools available to managers when it comes to monitoring, assessing and enhancing the performance of their team and individual team members. The Managing …
    £780

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive one-day session explaining and examining how teams need to ‘go …
    £354

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the …
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...contained within Service Operations including how they interact to make Service Operations work The processes and service lifecycle phases that Service Operation interfaces with The fundamental aspects of Service Operation and be able to define them Service Operation Principles: …
    Enquire for pricing

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Characteristics of Teams (How people work well together) 11:00 - 12:00 Team Building Exercises (Dealing with a range of business activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building Exercise …
    £576

  • Safeguarding Adult at Risk (Face to Face training)

    Learning Connect
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    ...safeguarding individuals. This course is for managers, registered managers, newly appointed safeguarding leads and team leaders in care, health, housing and related services. What you will learn Recognize how the responsibilities and duties of the Care Act 2014 observe in practice Explore …
    £35

  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. ITIL® Service Transition is one of the nine …
    Enquire for pricing

  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 107 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Popular
    ...most out of Team Meetings Handling Conflict within the team By the end of this Management course you will understand: The roles and responsibilities of an effective Manager How to get the best from others by applying effective Management techniques How to lead your team to success …
    £390

  • ITIL Service Lifecycle - Continual Service Improvement

    Training Deals
    Classroom course
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...3 day ITIL® Continual Service Improvement (CSI) course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Continual Service Improvement exam, leading to the ITIL® CSI certification. ITIL® Continual Service Improvement is one of the …
    Enquire for pricing

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • Tutor support
    ...customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Outstanding Customer Service Skills London Outstanding Customer Service Skills Manchester Outstanding Customer Service Skills Nottingham …
    £516

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service principles …
    Save 16%
    £375 £450

  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 134 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Course Defining the "role" of the Manager, Supervisor and Team Leader Understanding the skills, attributes and qualities of an effective Leader Establishing your credibility and authority as a Manager, Supervisor/Team Leader Acquiring a range of Leadership Styles to suit different …
    £780

  • Service Design Course

    Experience Haus
    Learn how to create powerful service experiences across the front and back-stage | In-person course | Live client brief
    • Classroom
    • 12 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...include: • People looking to break into a career in Service Design. • Those in the service industry who want to improve their services or accelerate their careers. • Public, private and not-for-profit sector employees for whom service experience or delivery is important. • Designers …
    Enquire for pricing

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...regards to Mental Health and Resilience of Team Workers, Remote and flexible Working, Effective Communication, Emotional Intelligence and more. The course will provide you with the necessary Toolkit of Skills to lead and inspire your team to become more productive, motivated and resilient …
    £354

  • Management Skills Training Public Course

    Powercall Global Training
    Learn the management skills to motivate staff, provide feedback and delegate effectively
    • 12 enquiries
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    A great leader has the full range of management skills to manage, inspire, and improve the people and teams around them. Our management skills course follows a structured, three-part agenda to help you become a more effective leader in the workplace. This includes: Personal …
    £504

  • Equality, Diversity, and Inclusion Training Face to Face

    Aspire Leadership Limited
    A one day public equality, diversity inclusion training course delivered face to face
    • Classroom
    • 7 hours · Part-time or full-time
    • 6 CPD points
    This equality, diversity and inclusion (EDI) training course is designed for D&I working parties, Senior Leaders, or any groups who want to come together and bridge the gap between good intentions and a tangible way forward for the business. The equality, diversity …
    £690

  • PRINCE2 Foundation & Practitioner With Exams

    Training Deals
    • 342 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...project manager or team leader. Anyone looking to enhance their career. There are no requirements to take the foundation course however, you must pass the PRINCE2 Foundation exam before taking the PRINCE2 Practitioner course. Project Manager, Team Leader, Manager, CEO …
    Enquire for pricing

  • Managing Remote Teams

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...high performing remote team. This Managing Remote Teams training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Managing Remote Teams London Managing Remote Teams Manchester Managing Remote Teams Nottingham Managing Remote Teams Birmingham Managing …
    £576

  • Managing High Performance Teams - Half Day (pm)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...merge into great teams. CPD Value 3 Hours Course Locations Managing High Performance Teams - Half Day (pm) London Managing High Performance Teams - Half Day (pm) Manchester Managing High Performance Teams - Half Day (pm) Nottingham Managing High Performance Teams - Half Day (pm) …
    £220

  • New Manager Bootcamp

    The Hub Events Limited
    Quickly master the key skills every new manager needs
    • 22 enquiries
    • Classroom
    • Full-time
    ...is about to become a team leader/ first line manager for the first time Anyone who has recently moved into the role of team leader/first line manager More senior managers, HR, L&D specialists who want to smooth the transition from team member to team leader in their own organisations …
    £594

  • Effective Management of Your Team

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Management of Your Team course is available throughout the UK. CPD Value 5.5 Hours Course Locations Effective Management of Your Team London Effective Management of Your Team Manchester Effective Management of Your Team Nottingham Effective Management of Your Team Birmingham Effective …
    £576

  • Delegation Skills for Leaders - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support
    • 40 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    This intensive 1 day, hands-on Delegation Skills for Leaders course helps you gain comprehensive, practical skills, any successful leader needs to master. Getting promoted to the role of a supervisor is a great achievement. Getting work done through others is a special …
    £297.60

  • Mountain Leaders First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets National Sports Governing Bodies Requirements
    • Classroom
    • 2 days · Full-time
    • 8 CPD points
    • Tutor support
    ...Education Staff Teachers DofE Leaders John Muir Award Leader Those requiring a recognised award in outdoor first aid when attending a Outdoor Sports Governing Body assessment. This is recognised by: Mountain Training British Canoeing British Cycling (MTB Leaders) RYA DofE British Caving …
    £165

  • ILM Level 5 Certificate in Leadership and Management

    BCF Group
    Classroom based course with study materials, tutor support and assessments included
    • Classroom
    • 4 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    This qualification best prepares leaders and managers to overcome the challenges presented by the modern workplace; with a focus on teams, collaboration, change and the new world we work in. It is designed for project managers, department heads, and other practising middle …
    £2,034

  • ILM Level 5 Award in Leadership and Management

    BCF Group
    Classroom based course with study materials, tutor support and assessments included
    • Classroom
    • 4 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    This qualification best prepares leaders and managers to overcome the challenges presented by the modern workplace; with a focus on teams, collaboration, change and the new world we work in. It is designed for project managers, department heads, and other practising middle …
    £1,674

  • Microsoft Teams End User Master Class

    Vantage 365 Ltd
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...these services, Microsoft Teams brilliantly weaves these services together creating a seamless experience. Lessons What is Teams? How to use Teams Team components When to use Teams Creating a new Team An introduction to Groups Lab 1: Introduction to Teams Create a new Team in the …
    £420

  • Service Management Overview

    Infrassistance Development Limited
    Half Day, Classroom-based course, delivered virtually during lockdown
    • Classroom
    • 4 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...in scope include: - the concept of a service - the concept of service management - the concept of service management processes - the roles of the service owner and service manager - the roles of the process owner and process manager - service management frameworks such as COBIT, ITIL …
    £299
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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