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159

Service OR Team OR Leader courses in London

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  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...New service desk and helpdesk employees Experienced service desk and helpdesk employees seeking to enhance their skills Helpdesk managers, team leaders or supervisors who want to be able to teach their team members about best practice People seeking new opportunities in service desk …
    Save 16%
    £375 £450

  • Managing Hybrid Teams

    Pitman Training Essex and Suffolk
    Classroom based course with practical assignments and tutor support included.
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...member of the team. Managing Hybrid Teams is recommnded for new and experienced managers seeking to improve the effectiveness of working with team members across a blend of workplace and remote working. No prerequisites are required to join our Managing Hybrid Teams course. …
    £359

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive one-day session explaining and examining how teams need to ‘go …
    £354

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the …
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...contained within Service Operations including how they interact to make Service Operations work The processes and service lifecycle phases that Service Operation interfaces with The fundamental aspects of Service Operation and be able to define them Service Operation Principles: …
    Enquire for pricing

  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 107 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Popular
    ...most out of Team Meetings Handling Conflict within the team By the end of this Management course you will understand: The roles and responsibilities of an effective Manager How to get the best from others by applying effective Management techniques How to lead your team to success …
    £390

  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. ITIL® Service Transition is one of the nine …
    Enquire for pricing

  • ITIL Service Lifecycle - Continual Service Improvement

    Training Deals
    Classroom course
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...3 day ITIL® Continual Service Improvement (CSI) course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Continual Service Improvement exam, leading to the ITIL® CSI certification. ITIL® Continual Service Improvement is one of the …
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  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service principles …
    Save 16%
    £375 £450

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...regards to Mental Health and Resilience of Team Workers, Remote and flexible Working, Effective Communication, Emotional Intelligence and more. The course will provide you with the necessary Toolkit of Skills to lead and inspire your team to become more productive, motivated and resilient …
    £354

  • PRINCE2 Foundation & Practitioner With Exams

    Training Deals
    • 342 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...project manager or team leader. Anyone looking to enhance their career. There are no requirements to take the foundation course however, you must pass the PRINCE2 Foundation exam before taking the PRINCE2 Practitioner course. Project Manager, Team Leader, Manager, CEO …
    Enquire for pricing

  • Lean Six Sigma Green Belt - London

    Training Deals
    • 26 enquiries
    • Classroom
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...professional training. Anyone looking to become a project manager or team leader in the future. There are no prerequisites for either exam. Project manager, General Manager, Manager, Team Leader, CEO …
    Enquire for pricing

  • Introduction to Management

    Pitman Training Essex and Suffolk
    One-day workshop with study materials, tutor support and refreshments included.
    • 12 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Popular
    ...themselves, enhance credibility in their role and get results from their team. This practical workshop is designed to give new managers a host of skills and tools to support their performance, and that of their teams. Through the course of nine practical activities we will develop your …
    £359

  • AgilePM® Foundation & Practitioner

    Training Deals
    • 394 enquiries
    • Classroom
    • 4 days · Full-time
    • Professional certification
    • Tutor support
    ...interested in project management, including managers and those who work as part of a project team. This course is open to everyone and there are no prerequisites. Project Manager, Team Leader, General Manager, CEO …
    Enquire for pricing

  • Essential Management Skills - London

    The Learning and Development Company
    2 days Essential Management Skills Workshops with Interim Assignments and 1:1 Coaching
    • 15 enquiries
    • Classroom
    • 2 days · Full-time
    • Tutor support
    ...skills necessary for successfully leading a team at any level. Key development areas include: effective delegation, setting expectations, developing respect as the leader, motivation, understanding & developing individuals and teams, handling difficult conversations, giving and …
    Save 44%
    £495.95 £895.95

  • Lean Six Sigma Yellow Belt - London

    Training Deals
    Classroom course including exams
    • 11 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...looking to become a project manager, team leader or want to develop their skills within project management. There are no prerequisites for the Yellow Belt examination Project Manager, Manager, General Manager, Project Lead, Team Leader, CEO …
    Enquire for pricing

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...amount of telephone communication, such as call centre or helpdesk employees Managers, team leaders and supervisors in call centres or helpdesks who want to pass best practice techniques to their team members People seeking opportunities in telephone-centric roles To gain maximum benefit …
    Save 16%
    £375 £450

  • Agile Foundation & Practitioner (Agile PM®) - London

    Training Deals
    • 68 enquiries
    • Classroom
    • 4 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...interested in project management, including managers and those who work as part of a project team. This course is open to everyone and there are no prerequisites. Project Manager, Team Leader, General Manager, CEO …
    Enquire for pricing

  • Airport Passenger Service Professional Intermediate Level Course

    Exodus Training and Recruitment
    • Classroom
    • 4 weeks · Part-time
    • Tutor support
    ...to learn about the role of Passenger Service Agent in a classroom environment with one of our an expert tutors. Exodus Travel Training and Recruitment is now offering a one day course in Airport Passenger Services. The Airport Passenger Service Course provides the knowledge and insight …
    £477

  • CPD The Executive PA Manager

    Global PA Association
    Classroom based course with training materials and tutor support
    • 46 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...effectively? Brainstorming, assessment and discussion in class Leaders & their Styles - understanding the different styles Leaders display and how to work proactively with them. Explore how to increase your support to Leaders during challenging times. Emotional Intelligence - communication …
    £425

  • Agile Practitioner (AgilePM®) - London

    Training Deals
    • 21 enquiries
    • Classroom
    • 1 day · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...manager or team leader. You must have passed the Agile Project Management Foundation course before taking the practitioner qualification. Candidates will need to pass the Agile Foundation exam prior to taking the Agile Practioner exam. Project manager, General Manager, Team Leader …
    Enquire for pricing

  • Outdoor Pursuits First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Face to face training course
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • 16 CPD points
    • Tutor support
    ...Education Staff Teachers DofE Leaders John Muir Award Leader Those requiring a recognised award in outdoor first aid when attending a Outdoor Sports Governing Body assessment. This is recognised by: Mountain Training British Canoeing British Cycling (MTB Leaders) RYA DofE British Caving …
    £260

  • PRINCE2® Practitioner Training

    Training Deals
    • 45 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...real-world examples. As a market leader, we have an extremely high global pass rate. Over 90% of our delegates come back to us for further training. We have the best instructors in the industry which is reflected in our position as the market leader for professional qualifications …
    Enquire for pricing

  • Lean Six Sigma Black Belt - London

    Training Deals
    • 31 enquiries
    • Classroom
    • 10 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...using real world examples As a market leader, we have an extremely high global pass rate Over 90% of our delegates come back to us for further training We have the best instructors in the industry which is reflected in our position as the market leader for professional qualifications We …
    Enquire for pricing

  • Delegation Skills for Leaders - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support
    • 40 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    This intensive 1 day, hands-on Delegation Skills for Leaders course helps you gain comprehensive, practical skills, any successful leader needs to master. Getting promoted to the role of a supervisor is a great achievement. Getting work done through others is a special …
    £297.60

  • Microsoft Teams End User Master Class

    Vantage 365 Ltd
    • Classroom
    • 1 day · Full-time
    • Tutor support
    ...these services, Microsoft Teams brilliantly weaves these services together creating a seamless experience. Lessons What is Teams? How to use Teams Team components When to use Teams Creating a new Team An introduction to Groups Lab 1: Introduction to Teams Create a new Team in the …
    £420

  • Service Management Overview

    Infrassistance Development Limited
    Half Day, Classroom-based course, delivered virtually during lockdown
    • Classroom
    • 4 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...in scope include: - the concept of a service - the concept of service management - the concept of service management processes - the roles of the service owner and service manager - the roles of the process owner and process manager - service management frameworks such as COBIT, ITIL …
    £299

  • Level 2 Award in Customer Service (RQF)

    The UK Training
    This course is only available for group bookings of 6 or more either at our centre or at your premises.
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour …
    £384

  • Leadership & Management training course in Leeds

    M Training
    5 star rated | Classroom based course | Lunch & Refreshments | Delegate Manual provided | 3 months Online Support
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...Learn how to motivate your team One Day Leadership & Management Course Topics: The role of the supervisor and team leader The skills, attributes and qualities of an effective leader The skills, attributes and qualities of a supervisor/team leader/manager Assess and understand …
    £414

  • Lean Six Sigma Green Belt - Manchester

    Training Deals
    Classroom course including exam
    • 63 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...professional training. Anyone looking to become a project manager or team leader in the future. There are no prerequisites for either exam. Project manager, General Manager, Manager, Team Leader, CEO …
    Enquire for pricing

  • Lean Six Sigma Green Belt - Birmingham

    Training Deals
    • 37 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...professional training. Anyone looking to become a project manager or team leader in the future. There are no prerequisites for either exam. Project manager, General Manager, Manager, Team Leader, CEO …
    Enquire for pricing

  • PRINCE2 Foundation and Practitioner - Glasgow - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 66 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Tutor support
    ...project manager or team leader. Anyone looking to enhance their career. There are no requirements to take the foundation course however, you must pass the PRINCE2 Foundation exam before taking the PRINCE2 Practitioner course. Project Manager, Team Leader, Manager, CEO …
    Enquire for pricing

  • PRINCE2 Foundation and Practitioner - Southampton - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 50 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Tutor support
    ...project manager or team leader. Anyone looking to enhance their career. There are no requirements to take the foundation course however, you must pass the PRINCE2 Foundation exam before taking the PRINCE2 Practitioner course. Project Manager, Team Leader, Manager, CEO …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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