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customer OR service courses with funding available

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  • Customer Service Excellence (Level 3)

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Customer Service Excellence (Level 3) course is divided into 7 modules. Module 1: What is Customer Service Excellence? Module 2: Why is Service Excellence Important? Module 3: What Do Customers Want? Module 4: How to Plan for Service Excellence Module 5: How to Deliver Service Excellence …
    £350

  • Managing the Customer Journey

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...improve customer inspiration and customer value Suggest ways in which your organisation could enhance their customers’ experiences Apply measurement tools and frameworks which solidify your organisation’s strategies Use customer journey data to demonstrate what the customer truly needs …
    £4,800

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,009 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles. COURSE CONTENT Principles of Customer Service in the Hospitality Sector Understand Effective Teamwork in the Hospitality Sector Understand Legislation and Guidance Relevant to the …
    Free

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 4,348 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...CONTENT Learn to deliver excellent customer service Increase awareness of understanding and meeting customers’ needs Giving a great customer experience Learn from feedback and promote products and services This Level 2 Course in Customer Service can help you pursue many different …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,052 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. …
    Free

  • ITIL® 4 Foundation Certification Training, ONE-DAY, Virtual Classroom

    Infrassistance Development Limited
    World's ONLY accredited, One-Day ITIL® 4 Foundation course
    • 35 enquiries
    • Online
    • 1 day · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...of this course are: Key Concepts and Definitions The 7 Guiding Principles The 4 Dimensions of Service Management The Service Value System The Service Value Chain The Purpose and Definitions Associated with 15 Practices Explain in Detail 7 Practices Why Infrassistance? Infrassistance …
    £725

  • CompTIA A+ (ELCAS Funded)

    ITonlinelearning
    Core Series 1001 & 1002 - Available to eligible current and past military personnel
    • 55 enquiries
    • Online
    • 1 year · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    Popular
    ...Credits Scheme (ELCAS), provider ID: 6447. We accept enhanced learning credits for a range of courses for members of the Armed Forces and ex-service personnel. If you are starting a career in IT, then the ELCAS Funded CompTIA A+ certification will ensure that you have all the foundational …
    Enquire for pricing

  • Marketing (Level 3) Diploma

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...theorists is explored. Most companies today have a customer orientation (also called customer focus). This implies that the company focuses its activities and products on customer needs. Generally there are two ways of doing this: the customer-driven approach and the product innovation approach …
    £581.25

  • Epidemiology - 100% Online

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments
    • 15 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...inferential statistics including confidence intervals, p values and hypothesis testing This course is accredited by The CPD Certification Service, which provides independent CPD accreditation used to formally record CPD learning. Recognised in over 100 countries, the accreditation is …
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  • MSc Global Digital Marketing

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments
    • 61 enquiries
    • Online
    • 2 years · Self-paced
    • University - Postgraduate
    • Tutor support
    Great service
    Popular
    ...marketing has transformed into a highly complex and sophisticated discipline that seeks to address the unique demands of modern businesses and customers. The availability of increasingly large volumes of data and a wider variety of channels to promote through provides firms of all sizes with …
    Enquire for pricing

  • Project Management Techniques

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments
    • 14 enquiries
    • Online
    • 13 weeks · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...structures and conflicts with stakeholder needs various approaches PRINCE2 and Agile This course is accredited by The CPD Certification Service, which provides independent CPD accreditation used to formally record CPD learning. Recognised in over 100 countries, the accreditation is …
    Enquire for pricing

  • NCFE Level 2 Certificate in Principles of Team Leading

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of team leading
    • 1,957 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 160 CPD points
    • Tutor support
    Great service
    Trending
    ...Principles of team leading Understanding business Understanding how to communicate work-related information Understanding how to deliver customer service and resolve problems Understanding how to develop working relationships with colleagues Introduction to coaching Introduction to mentoring …
    Free

  • MSc Digital Marketing with Advanced Practice

    Northumbria University London Campus
    • 29 enquiries
    • Classroom
    • Full-time
    • University - Postgraduate
    • Tutor support
    ...practices to capture new customers, build customer loyalty and provide superior customer service. You will understand the value of, and methods for, determining return on investment of internet marketing programmes, as well as online visitor and buyer behaviour, customer journey mapping, …
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  • MPH Master of Public Health (Online)

    University of Liverpool Online Programmes
    • 400 enquiries
    • Online
    • 30 months · Self-paced
    • University - Postgraduate
    • Tutor support
    Great service
    Popular
    ...subject, our students come from a wide variety of backgrounds, including medicine, nursing, pharmacy, occupational therapy, health services, health service management, environmental health and graduates with a background in the natural sciences, social sciences or humanities subjects …
    Enquire for pricing

  • ABBE Level 3 Certificate in Domestic Energy Assessment

    SAVA
    A fully online qualification for those looking to understand and produce EPCs
    • 10 enquiries
    • Online
    • 40 hours · Self-paced
    • Regulated qualification
    • Certificate(s) included
    Popular
    Trending
    ...wishing to lodge EPCs in Scotland. Modules Introduction – induction, introduction to EPCs, schemes, audits, legal matters and dealing with customers The survey – health & safety, assessing the property and data collection for an EPC Property features – the features of a property that …
    £1,296

  • CompTIA Network+ (ELCAS Funded)

    ITonlinelearning
    Available to eligible current and past military personnel
    • 20 enquiries
    • Online
    • 12 months · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Credits Scheme (ELCAS), provider ID: 6447. We accept enhanced learning credits for a range of courses for members of the Armed Forces and ex-service personnel. The CompTIA Network+ certification is internationally recognised and is ideal for anyone starting their career as a network+ or …
    Enquire for pricing

  • Management Principles and Practices

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments.
    • Online
    • 13 weeks · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...contemporary management and organisation theory the differences between managing and leading This course is accredited by The CPD Certification Service, which provides independent CPD accreditation used to formally record CPD learning. Recognised in over 100 countries, the accreditation is …
    Enquire for pricing

  • Marketing Strategy and Management

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments.
    • Online
    • 13 weeks · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...workplaces have on marketing plans how to build a successful strategy and measure its impact This course is accredited by The CPD Certification Service, which provides independent CPD accreditation used to formally record CPD learning. Recognised in over 100 countries, the accreditation is …
    Enquire for pricing

  • Professional Personal Assistant (Level 3) Diploma

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    ...for a PA Developing and maintaining office management systems, procedures and policies are often the responsibility of a PA Developing customer service relations, and working well with others is also expected Legal and regulatory requirements may also be under the remit of a PA There …
    £497.50

  • Hospitality Management Level 3 (QLS) Course

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...in the hospitality industry. The curriculum covers a wide range of topics, including hotel and restaurant management, event planning, customer service, and financial management within the context of hospitality businesses. Students will explore strategies for providing exceptional guest …
    £456.25

  • Level 2 Diploma in Care

    London College of Professional Studies
    Tutor support , Library access, complete portal with study notes, Ofqual regualted
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    • Job guarantee programme
    Great service
    ...Briefing Receive excellent-quality study notes. Obtain assignment marks and feedback. Gain a fully accredited UK certificate. Receive dedicated customer support via chat, telephone, and email (Monday to Friday). Gain full support until the completion of the course. Duration Level 2 Diploma …
    Save 6%
    £750 £800

  • NCFE Level 2 Certificate in Principles of Business Administration

    CT Skills Limited
    FREE online course based remotely, to help you understand business administration
    • 2,379 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 155 CPD points
    • Tutor support
    Great service
    ...2 Certificate in Creating a Business Start-Up Level 2 Certificate in Principles of Team Leading Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace …
    Free

  • Market Focused Strategic Planning

    Alliance Manchester Business School
    Demystify new market opportunities. Classroom based course.
    • Classroom
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...target market segments to be customer-compelling, and you will learn how to: Develop definitive value propositions for your customers; and Test whether your proposed propositions really are as compelling as you think and meet the needs of your customers, new and old There will be a …
    £4,800

  • Credit Control and Debt Management (Level 3)

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 90 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...agencies Lesson 2: Factoring companies Lesson 3: Specialist Legal Services Lesson 4: The Courts Lesson 5: Debt Collection Agents Module 3: Communication Lesson 1: Written Communication Lesson 2: How to deal with customer responses What Will You Learn? The Credit Control and Debt Management …
    £350

  • ILM & CPD Executive Assistant PA Business Diploma

    Global PA Association
    Classroom based course with study materials, tutor support
    • 53 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    ...Management Skills & Crisis Management Wellbeing & Mental Health at Work Communication in a Diverse World Presentation Skills & Customer Service Future of Work, Tech & Digital Skills Each Module is engaging, practical, case studies, videos and assessments Ongoing support from …
    £1,530
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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