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customer OR service courses with finance available

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  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...meant by effective Customer Service Identify how “great” customer service and the highest standards of customer care can be achieved Understand how to identify the needs of customers Understand how to maximise the delivery of exceptional customer service to our customers Understand how …
    £300

  • NCFE Level 3 Certificate in Principles of Customer Service

    Oakwood Home Learning
    • 82 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...the customer service environment Understand the concepts and practices underpinning customer service delivery Understand the relationship between customer service and a brand Understand the structure of customer service Understand the implications of legislation on customer service …
    £449

  • Customer Service Diploma Level 3

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...1: Understanding customer service Module 2: Knowing the customer service rules Module 3: Making customer service personal Module 4: Improving the customer relationship Module 5: Monitoring and solving customer service problemsModule 6: Processing customer service complaints Module …
    £368

  • NCFE Level 3 Certificate in Principles of Customer Service

    Online Learning College
    • 115 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...units: Unit 1: Understand the customer service environment (50 hours) Understand the concepts and practices underpinning customer service delivery Understand the relationship between customer service and a brand Understand the structure of customer service Understand the implications …
    £499

  • Customer Service Level 3

    Online Learning College
    • 28 enquiries
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...course assesses the following units: Unit 1: Customer Service and Legislation • Understand what customer service is and how to work towards good practice • Understand laws and legislation in place to aid customer service • Explain customer feedback systems and why these are used • Describe …
    £299

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...modules Unit 1: Understand the customer service environment Unit 2: Principles of Business Unit 3: Resolving customers' problems and complaints Unit 4: Understanding customers and customer retention Unit 5: Understand how to monitor customer service interactions and feedback Unit …
    £389

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...This certificate in customer service will give you the basic understanding and skills you will need to work in and support customer service delivery. This Level 1 Customer Service Certificate programme also enables learners to obtain a certified customer service specialist qualification …
    Save 78%
    £87 £400

  • Customer Service Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...in the Customer Service field. This Customer Service bundle comes with Course 1: Customer Service Course 2: Customer Care Getting it Right Course 3: Customer Relationship Management Course 4: Customer Service Skills Course 5: Customer Service Training: Managing Customer Service …
    £109

  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...profitability. Level 3 Customer Service course will provide you with the knowledge and skills you need to provide excellent customer service. You will learn about the importance of customer service, the characteristics of good customer service, how to handle customer complaints, and how …
    £89

  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Management Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Phone-Based Customer Service Course 08: Service Helpdesk & Technical Support Course Course 09: Call Centre …
    £279

  • Phone-Based Customer Service - CPD Course

    Cambridge Open Academy
    7-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    ...phone-based customer experiences. Entry-level Customer Service Representative: £18,000 - £22,000 per year Customer Service Advisor: £22,000 - £26,000 per year Senior Customer Service Representative: £26,000 - £32,000 per year Customer Service Manager: …
    £65

  • Customer Service (CRM, KYC & Phone-Based Customer Service)

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...skills in customer service environment management. Acquire insights into customer feedback analysis. Enhance proficiency in CRM-based communication methods. Customer Service (CRM, KYC & Phone-Based Customer Service) Bundle This thoughtfully curated Customer Service (CRM, KYC …
    £250

  • Customer Service in Fashion Shops Certification

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 3 hours · Self-paced
    • 3 CPD points
    • Tutor support
    ...channels Important customer service skills Why good customer service improves customer shopping experience How to deal with difficult customer service scenarios Customer service measurement metrics Qualities of good customer service How to improve customer service and experience in …
    £99

  • Customer Service Advisor Level 5 - QLS Endorsed

    One Education
    QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 3 CPD Courses | Lifetime Access | 24/7 Tutor Support
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...new opportunities in customer service and sales. Sign up today and take the first step towards becoming a customer service expert. Curriculum for Diploma in Customer Service Advisor at QLS Level 5 Module 01: Understanding Customer Service Identifying Customer Expectations Providing …
    £189

  • Certificate in Customer Service - Representative at QLS Level 3

    Compliance Central
    QLS Endorsed & CPD Certified | FREE Hardcopy QLS Certificate | Tutor Support | Lifetime Access | Free Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...★★Certificate in Customer Service - Representative at QLS Level 3★★ Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent ★★Certificate in Customer Service - Representative …
    £100

  • Customer Service Skills

    The British Assessment Bureau
    eLearning Course
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    ...writing Provide excellent customer service by using your customer service skills ‘toolkit’ Understand the customer complaint resolution cycle and how to deal with common customer service challenges Topics explored in this course, Customer Service : Customer loyalty Effective communication …
    £58.80

  • Customer Service Training - Technical Support

    Skill Up
    CPD Accredited | 20-in-1 Premium Bundle | 20 PDF Certificates + 1 Hard-Copy Certificate | Tutor Support
    • Online
    • 103 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...career in Customer Service. This Customer Service Training Bundle Consists of the Following Courses: ➽ Course 01: Win Customers Efficiently: Customer Service Diploma ➽ Course 02: Phone-Based Customer Service ➽ Course 03: Customer Relationship Management ➽ Course 04: Customer Service …
    £100

  • Customer Service Manager Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your Customer Service Manager Advanced Diploma profession. Enroll now for a successful Customer Service Manager Advanced Diploma career! This Customer Service Manager Advanced Diploma training offers Free 11 Certificates. Free Assessment Lifetime Access This Customer Service Manager …
    Save 6%
    £100 £107

  • Customer Service Representative Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Representative Advanced Diploma Online Training Do you want to start a career in the Customer Service Representative Advanced Diploma sector or learn more about it? This bundle Customer Service Representative Advanced Diploma is designed by industry …
    £107

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Diploma in Customer Service Advisor at QLS Level 5 Course 04: Award in Customer Service & Environment at QLS Level 2 Course 05: Award in Know Your Customer at QLS Level 2 This CRM and Phone Based Customer Service Course is ideal for: Aspiring Customer Service Managers CRM System …
    £250

  • Customer Service and Opera PMS Software Training

    South London College
    Level 3 Diploma | No Hidden Costs | Original QLS Endorsed Certificate Included
    • Online
    • 35 hours · Self-paced
    • Certificate(s) included
    Great service
    ...course : Customer Service and Opera PMS Software Students looking to have a career in customer service management : Customer Service and Opera PMS Software Customer Service Manager – £27,782 per annum Customer Service Team Leader – £23,157 per annum Customer Service Supervisor …
    £149

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...to Customer Service Unit 2: Legislation, Regulation and Procedures to Follow in Customer Service Unit 3: Working in Customer Service Unit 4: Communicate Effectively with Customers Unit 5: Understand How to Deal with Queries and Requests Unit 6: Record and Communicate Customer Problems …
    £65

  • Customer Service Online Training Courses

    Training Express Ltd
    30 Courses Bundle | 30 Free PDF & Hardcopy Certificate | Transcripts Available | Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Courses : ➽ Course 01: Customer Service ➽ Course 02: Customer Service Advisor ➽ Course 03: Retail Customer Service - Level 3 ➽ Course 04: Patient Customer Service ➽ Course 05: Communication & Customer Service for Receptionist ➽ Course 06: Phone-Based Customer Service ➽ Course 07: Digital …
    £300

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 22 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • Customer Service and Customer Relationship Management (CRM)

    Apex Learning
    Spring Sale | 20-in-1 Bundle| 290 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth 180
    • Online
    • 64 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ...This Customer Service and Customer Relationship Management (CRM) Bundle Consists of the following Premium courses: ⇒ Course 01: Customer Service Management ⇒ Course 02: Phone-Based Customer Service ⇒ Course 03: Customer Relationship Management ⇒ Course 04: Customer Service Skills …
    £109
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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