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192

Service OR Team OR Leader Cpd courses in London

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  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...New service desk and helpdesk employees Experienced service desk and helpdesk employees seeking to enhance their skills Helpdesk managers, team leaders or supervisors who want to be able to teach their team members about best practice People seeking new opportunities in service desk …
    Save 16%
    £375 £450

  • Managing Hybrid Teams

    Pitman Training Essex and Suffolk
    Classroom based course with practical assignments and tutor support included.
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...member of the team. Managing Hybrid Teams is recommnded for new and experienced managers seeking to improve the effectiveness of working with team members across a blend of workplace and remote working. No prerequisites are required to join our Managing Hybrid Teams course. …
    £359

  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    ...and improve your team. The 2-day Managing Performance Training Course is highly participative and considers many of the different tools available to managers when it comes to monitoring, assessing and enhancing the performance of their team and individual team members. The Managing …
    £780

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive one-day session explaining and examining how teams need to ‘go …
    £354

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the …
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Characteristics of Teams (How people work well together) 11:00 - 12:00 Team Building Exercises (Dealing with a range of business activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building Exercise …
    £576

  • Safeguarding Adult at Risk (Face to Face training)

    Learning Connect
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    ...safeguarding individuals. This course is for managers, registered managers, newly appointed safeguarding leads and team leaders in care, health, housing and related services. What you will learn Recognize how the responsibilities and duties of the Care Act 2014 observe in practice Explore …
    £35

  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 107 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Popular
    ...most out of Team Meetings Handling Conflict within the team By the end of this Management course you will understand: The roles and responsibilities of an effective Manager How to get the best from others by applying effective Management techniques How to lead your team to success …
    £390

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service principles …
    Save 16%
    £375 £450

  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 134 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Course Defining the "role" of the Manager, Supervisor and Team Leader Understanding the skills, attributes and qualities of an effective Leader Establishing your credibility and authority as a Manager, Supervisor/Team Leader Acquiring a range of Leadership Styles to suit different …
    £780

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...regards to Mental Health and Resilience of Team Workers, Remote and flexible Working, Effective Communication, Emotional Intelligence and more. The course will provide you with the necessary Toolkit of Skills to lead and inspire your team to become more productive, motivated and resilient …
    £354

  • Managing Remote Teams

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...high performing remote team. This Managing Remote Teams training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Managing Remote Teams London Managing Remote Teams Manchester Managing Remote Teams Nottingham Managing Remote Teams Birmingham Managing …
    £576

  • Managing High Performance Teams - Half Day (pm)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...merge into great teams. CPD Value 3 Hours Course Locations Managing High Performance Teams - Half Day (pm) London Managing High Performance Teams - Half Day (pm) Manchester Managing High Performance Teams - Half Day (pm) Nottingham Managing High Performance Teams - Half Day (pm) …
    £220

  • Equality, Diversity, and Inclusion Training Face to Face

    Aspire Leadership Limited
    A one day public equality, diversity inclusion training course delivered face to face
    • Classroom
    • 7 hours · Part-time or full-time
    • 6 CPD points
    This equality, diversity and inclusion (EDI) training course is designed for D&I working parties, Senior Leaders, or any groups who want to come together and bridge the gap between good intentions and a tangible way forward for the business. The equality, diversity …
    £690

  • Effective Management of Your Team

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Management of Your Team course is available throughout the UK. CPD Value 5.5 Hours Course Locations Effective Management of Your Team London Effective Management of Your Team Manchester Effective Management of Your Team Nottingham Effective Management of Your Team Birmingham Effective …
    £576

  • Introduction to Management

    Pitman Training Essex and Suffolk
    One-day workshop with study materials, tutor support and refreshments included.
    • 12 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Popular
    ...themselves, enhance credibility in their role and get results from their team. This practical workshop is designed to give new managers a host of skills and tools to support their performance, and that of their teams. Through the course of nine practical activities we will develop your …
    £359

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...amount of telephone communication, such as call centre or helpdesk employees Managers, team leaders and supervisors in call centres or helpdesks who want to pass best practice techniques to their team members People seeking opportunities in telephone-centric roles To gain maximum benefit …
    Save 16%
    £375 £450

  • Safeguarding Adults at Risk

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...safeguarding individuals. This course is for managers, registered managers, newly appointed safeguarding leads and team leaders in care, health, housing and related services. …
    £150

  • Leadership and Management Masterclass 19- 20 June 2024

    Schultz Knowledge
    Gain competencies to lead successful team in classroom in London
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    ...Break 11:15-13:00 Inspiring and convincing others 13:00-13:40 Lunch 13:40-16:00 Team Motivation Team leaders, Project managers, Project coordinators, Product managers, Program managers Project team members, Stakeholders, senior managers. Specialists in different professions who …
    £1,200

  • Essential Leadership Practices - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    ...practices of effective leaders. It will highlight key differences between managers and leaders, establish why they need each other and clarify who should do what, when and how. It will increase delegates confidence and enable them to lead all types of teams, departments and companies …
    £220

  • ILM & CPD Executive Assistant PA Business Diploma

    Global PA Association
    Classroom based course with study materials, tutor support
    • 53 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    ...and his Team are well supported. The learning in this programme will fast track your career path and acts as an entry level course to additional management responsibilities. This PA course is for Executive PAs, Executive Assistants, Personal Assistants, PAs, Secretaries, Team PAs and …
    £1,530

  • CPD The Executive PA Manager

    Global PA Association
    Classroom based course with training materials and tutor support
    • 46 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...effectively? Brainstorming, assessment and discussion in class Leaders & their Styles - understanding the different styles Leaders display and how to work proactively with them. Explore how to increase your support to Leaders during challenging times. Emotional Intelligence - communication …
    £425

  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Supervisor or Team Leader - without a true understanding of our role and that of the rest of the hierarchy, how can we focus on the key objectives? 10:30 - 11:30 Focusing on People, Their Needs - What motivates them - What makes people difficult - We frequently label team members that …
    £576

  • Outdoor Pursuits First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Face to face training course
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • 16 CPD points
    • Tutor support
    ...Education Staff Teachers DofE Leaders John Muir Award Leader Those requiring a recognised award in outdoor first aid when attending a Outdoor Sports Governing Body assessment. This is recognised by: Mountain Training British Canoeing British Cycling (MTB Leaders) RYA DofE British Caving …
    £260

  • Mountain Leaders First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets National Sports Governing Bodies Requirements
    • Classroom
    • 2 days · Full-time
    • 8 CPD points
    • Tutor support
    ...Education Staff Teachers DofE Leaders John Muir Award Leader Those requiring a recognised award in outdoor first aid when attending a Outdoor Sports Governing Body assessment. This is recognised by: Mountain Training British Canoeing British Cycling (MTB Leaders) RYA DofE British Caving …
    £165

  • OTHM Level 7 Diploma in Strategic Management and Leadership (Face to Face)

    IBIS Consultancy Limited
    Diploma in Strategic Management
    • Classroom
    • 1 year · Part-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 144 CPD points
    • Tutor support
    Great service
    ...Diploma in Strategic Management and Leadership is a comprehensive and advanced program designed for seasoned professionals and aspiring leaders seeking to enhance their strategic management skills. This diploma offers a deep dive into the intricacies of strategic decision-making, …
    £3,000

  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    ...needs • Modes of learning Team Development & Management Styles • Team development stages and the impact these have on team/individual performance • Applying effective management strategies to meet team needs and enhance performance • Good practices in team management Creating a positive …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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