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14,884

Advanced Customer OR Services OR Administrator Cpd courses

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  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates + Additional Resources | Transcripts Available | Free Retake Exam | Lifetime Access
    • 573 students
    • Online
    • 10.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing the course, you can progress to: Level 2 Certificate in Principles of Customer Service Level …
    Save 14%
    £12 £14

  • Customer Service Administrator Training

    Janets
    All-in-One 15 Courses Bundle | CPD Certified | 150 CPD Points | Free PDF Certificates | Tutor Support | Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...maestro of customer service excellence. Seize the opportunity to elevate your skills, enhance your career, and revolutionise your approach to service. Join the Customer Service Administrator Training Bundle and pursue your career! Learning Outcome By the end of this Customer Service Administrator …
    £150

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 215 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Trending
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) …
    Save 7%
    £12 £12.99

  • Office Management, Business Administration & Retail Customer Service - Level 3 Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...retail management and customer service excellence. Those seeking knowledge in designing organisational structures and managing operations. Entrepreneurs desiring a holistic understanding of business administration and retail. Office Manager Business Administrator Corporate Brand Manager …
    £12

  • Patient Customer Service Online Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...- £30K to 40K/year. Patient Customer Service Online Training Module 01: Introduction to Patient Customer Service Module 02: Effective Patient Customer Service Training Module 03: Areas of Patient Customer Service Module 04: Customer Service Operative Skills Module 05: Organising …
    £12

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 99 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Diploma in Customer Service Advisor at QLS Level 5 Course 04: Award in Customer Service & Environment at QLS Level 2 Course 05: Award in Know Your Customer at QLS Level 2 This CRM and Phone Based Customer Service Course is ideal for: Aspiring Customer Service Managers CRM System …
    £250

  • Office Administration, Business Administration & Retail Customer Service - Level 3 Diploma

    Discover Training
    CPD Accredited | 2 Free Courses Included | 35 CPD Points | FREE Digital Certificate | Expert Support | Lifetime Access
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 35 CPD points
    • Tutor support
    Great service
    ...Course Curriculum Office Administration, Business Administration & Retail Customer Service - Level 3 Diploma Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator & Recpetionist Module 03: Business Writing Skills Module 04: Communication …
    £29

  • Patient Customer Service & Receptionist Skills - CPD Approved Training

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Gift: PDF Certificate + 1 Free Course | Tutor Support| Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...service. Course Curriculum: Chapter 01: Introduction to Customer Service Chapter 02: Characteristics of Good Customer Service Chapter 03: Customer Relationship Management Chapter 04: Handling Customer Complaints Chapter 05: Customer Due Diligence Chapter 06: Problem Solving Over the …
    £25

  • Level 2 Certificate in Customer Service (CPD)

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) This course is open to all. Customer Service course opens a range of job offers in the UK, including: Customer Service …
    £12

  • Advanced Customer Service Diploma

    Brentwood Open learning College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | +2 FREE Courses [40,000+ Enrolled Students]
    • 47 students
    • Online
    • 9.5 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...of each module. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit …
    £12

  • Customer Service & Business Management

    Discover Training
    9-in-1 Cost Effective Bundle | CPD Accredited | 9 FREE PDF Certificates | 110 CPD Points | Lifetime Access
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...to this Customer Service course. 24x7 Tutor Support. Complete this Customer Service Course at your own pace. Customer Service Training This online Customer Service course was crafted by seasoned Customer Service industry experts, blending their extensive Customer Service experience …
    £45

  • Customer Service Advanced Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Identifying and Addressing Customer Needs Module 05: Generating Return Business Module 06: In-Person Customer Service Module 07: Giving Customer Service over the Phone Module 08: Providing Electronic Customer Service Module 09: Recovering Difficult Customers Module 10: Understanding When …
    £12

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Enhancing Customer Service Skills

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...elevate team's service standards. Customer Service Representative Retail Sales Assistant Call Centre Operator Hospitality Assistant Client Support Specialist Customer Success Manager Enhancing Customer Service Skills Module 01: Introduction to Customer Service Module 02: Effective …
    £12

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Advanced Customer Service for the Public Sector- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    Advanced Customer Service for the Public Sector- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the Public Sector- …
    £336

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the …
    £336

  • Retail Customer Service - Level 3

    Training Express Ltd
    Free PDF Certificate + Free Life coaching Course | Free Retake Exam | Lifetime Access
    • 162 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...we will deepen our understanding of what constitutes excellent customer service, with an overview of the role and responsibilities of a customer service provider. Module 2: The Sales Process and Dealing with Customers at the Checkout In module two, we will gain an in-depth understanding …
    £12

  • Customer Service – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...objectives of this customer service online course are: State what customer service means in relation to all your customers, both internal and external Recognize how your attitude affects customer service Identify your customers’ needs Use outstanding customer service to generate return …
    £19.99

  • Payroll Administrator Training

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • 1,444 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...dedicated instructors and attentive customer service team who are dedicated to assisting you through your learning journey. Contact them at any time via email should you have any questions or queries. Course Syllabus: We have divided the Payroll Administrator Training course into 35 user-friendly …
    Save 14%
    £12 £14

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ...Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints …
    Save 8%
    £31.99 £35

  • Customer Service: Customer Service Level 6

    UK Professional Development Academy LTD
    Level 6 Diploma in Customer Service, 100% success rate , 100 CPD Points, Quiz based assessment included
    • 78 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...and experience in Customer Service and handling customers’ emotions is required. If you have level 1 customer service, Level 2 customer service, level 3 customer service, Level 4 customer service, and customer service level 5, then this Level 6 customer service has boosted your career …
    Save 42%
    £12 £21

  • Level 1 Award in Customer Services

    UK Professional Development Academy LTD
    Level 1 Award in Customer Services CPD | 24/7 Tutor Support | Quiz Based Exam Included | 30 CPD Credits
    • 22 students
    • Online
    • 4 weeks · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    Customer Service Diploma, Level 1 Award in Customer Service, 24/7 Tutor Support, Quiz-Based Exam Included, 30 CPD Credits. Customer service is the demonstration of offering help to both planned and existing customers. Customer service experts normally answer customers' inquiries …
    £12

  • Diploma in Customer Service - Level 5 CPD Accredited

    Brentwood Open learning College
    Certificate QLS Level 5 | *FREE PDF Certificate* |120 CPD Credits | **PR & Problem Solving Free Courses*
    • 483 students
    • Online
    • 450 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Unit 1 - Customer Services : An Introduction This Customer Service unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization …
    Save 60%
    £12 £30
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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