Skip to content
1,057

Classroom Support OR Services OR Manager courses

Sort by :
Most relevant Most popular Lowest price Highest price Recently added

Find courses near

Search results

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...New service desk and helpdesk employees Experienced service desk and helpdesk employees seeking to enhance their skills Helpdesk managers, team leaders or supervisors who want to be able to teach their team members about best practice People seeking new opportunities in service desk …
    Save 16%
    £375 £450

  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...required to support each of the Service Operations processes and functions: Event Management, Incident Management, Request Fulfilment, Problem Management, Access Management, and Service Desk Implementation Considerations: Strategies and models for managing Change in Service Operation …
    Enquire for pricing

  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Planning and Support Change Management Service Asset and Configuration Management Release and Deployment Management Service Validation and Testing Change Evaluation Knowledge Management Service Transition Related Activities Organising for Service Transition …
    Enquire for pricing

  • ITIL Service Lifecycle - Continual Service Improvement

    Training Deals
    Classroom course
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...3 day ITIL® Continual Service Improvement (CSI) course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Continual Service Improvement exam, leading to the ITIL® CSI certification. ITIL® Continual Service Improvement is one of the …
    Enquire for pricing

  • IT Support Engineer /Job Guarantee Program

    Fortray Global Services LTD
    Duration=4 Weeks, Expert Instructor-Led Online, Earn up to £30K Or Money Back
    • 28 students
    • Classroom
    • 12 weeks · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Popular
    ...Excited to work in Flexible hours (work from home) No IT Background is Required IT Support Engineer IT Support Technician Network Security Engineer IT Support Manager IT HelpDesk Support Engineer …
    £1,500

  • ITIL Foundation and Practitioner (Manchester)

    Training Deals
    • 15 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed by AXELOS, the best practice advisor formed jointly by the UK government and the business services company …
    Enquire for pricing

  • ITIL Foundation and Practitioner (Birmingham)

    Training Deals
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed by AXELOS, the best practice advisor formed jointly by the UK government and the business services company …
    Enquire for pricing

  • ITIL 4 Foundation (London)

    Training Deals
    Classroom based Course
    • 50 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve …
    Enquire for pricing

  • ITIL Practitioner (Manchester)

    Training Deals
    Classroom course including exams
    • 11 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Expert Qualification. Build on previous knowledge gained from ITIL® Foundation. Enhance your IT Service Management career prospects. Learn how to effectively implement IT Service Management. Understand how to use the CSI approach to ITSM. The 2-day instructor-led course builds on foundational …
    Enquire for pricing

  • ITIL Practitioner (Birmingham)

    Training Deals
    Classroom course including exams
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Expert Qualification. Build on previous knowledge gained from ITIL® Foundation. Enhance your IT Service Management career prospects. Learn how to effectively implement IT Service Management. Understand how to use the CSI approach to ITSM. The 2-day instructor-led course builds on foundational …
    Enquire for pricing

  • ITIL 4 Foundation (Manchester)

    Training Deals
    Classroom Based Course
    • 26 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve …
    Enquire for pricing

  • ITIL 4 Foundation (Birmingham)

    Training Deals
    • 14 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve …
    Enquire for pricing

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • Tutor support
    Popular
    ...Outstanding Customer Service Skills Manchester Outstanding Customer Service Skills Nottingham Outstanding Customer Service Skills Birmingham Outstanding Customer Service Skills Bristol Outstanding Customer Service Skills Edinburgh Outstanding Customer Service Skills Leeds 09:30 - 10:00 …
    £516

  • MCSA Server 2016 Classroom based Training

    Impact IT Training
    Hands on Training with 100% passing Guarantee
    • 23 enquiries
    • Classroom
    • 6 days · Part-time or full-time
    • Professional certification
    • Tutor support
    ...MCSA is for those who are looking jobs in IT Support roles. CompTIA A+ or Windows 10 training will be desirable Experience as desktop engineer or IT Support will be Ideal System Engineer 1st/2nd/3rd Line IT Support Engineer IT Infrastructure Engineer …
    Enquire for pricing

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the …
    £468

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...modern levels of service expectation, and the appropriate skills that they will need to develop and build in to their own daily approach. By the end of the Customer Service course you will be able to: Explain and understand what your customers expect from you as a service / product provider …
    £354

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service principles …
    Save 16%
    £375 £450

  • CCNA Training Course (Instructor-Led Classroom based)

    Impact IT Training
    Special Offer: CompTIA N+ & CCNA = £1000 (was £1350)
    • 131 enquiries
    • Classroom
    • 40 hours · Part-time or full-time
    • Professional certification
    • Tutor support
    ...south-bound APIs Compare traditional campus device management with Cisco DNA Center enabled device management Describe characteristics of REST-based APIs (CRUD, HTTP verbs, and data encoding) Recognize the capabilities of configuration management mechanisms Puppet, Chef, and Ansible Interpret …
    £550

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...competency in customer service. The purpose of customer service and how it affects the success of an organisation. Different types of customers and their range of needs. How effective teamwork impacts customer service. The purpose of an organisation’s service offer. How customer experiences …
    £134.40

  • CompTIA Cloud+ Technician Programme

    Pitman Training Essex and Suffolk
    Blended learning with tutor support
    • Classroom
    • 30 hours · Part-time
    • Professional certification
    • 30 CPD points
    • Tutor support
    ...programme. With the study of this course, you could enhance your career towards positions such as Systems Administrator, Systems Manager, IT Manager, Network Engineer or Network Architect. …
    £399

  • Network and cyber Security Traineeship Program

    Fortray Global Services LTD
    Network Security Engineer Guaranteed job in IT or 100% of your course fees back
    • 28 students
    • Classroom
    • 80 hours · Part-time
    • Professional certification
    • Tutor support
    • Job guarantee programme
    ...industry demand. FAQ How can you offer job guarantees? Fortray Global Services LTD provides consultancy, professional and educational services to many of the IT technology companies in the UK along with 24/7 NOC services as well. During our intense hands-on training program, you will not …
    £2,200

  • Airport Passenger Service Professional Intermediate Level Course

    Exodus Training and Recruitment
    • Classroom
    • 4 weeks · Part-time
    • Tutor support
    ...to learn about the role of Passenger Service Agent in a classroom environment with one of our an expert tutors. Exodus Travel Training and Recruitment is now offering a one day course in Airport Passenger Services. The Airport Passenger Service Course provides the knowledge and insight …
    £477

  • Service Design Course

    Experience Haus
    Learn how to create powerful service experiences across the front and back-stage | In-person course | Live client brief
    • Classroom
    • 12 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...as they come and go. Service Design syllabus Here's a taster at some of the modules you will be learning on the course: defining service design, design leadership, analysing the brief, research design and more... Lifelong support We are here to support you on your career journey …
    Enquire for pricing

  • Airport Passenger Services Professional Classroom Based

    Exodus Training and Recruitment
    3-Day Classroom based course, tutor support and final exam included
    • Classroom
    • 3 days · Part-time
    • Certificate(s) included
    • Tutor support
    ...IATA Airline Geography Encoding and Decoding Airline Carriers Codes Encoding and Decoding City/Airport Codes Day 2 2.Passenger Service Agent Passenger Service Agent Roles and Responsibilities Airport Check in Methods Travel Documentation Electronic tickets Dangerous Good Regulations …
    £627
Sort by :
Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
View all