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116

Personal OR Assistant courses in Abbeyhill

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  • Advanced Facilitation Skills - (2 Days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • Part-time
    • 11 CPD points
    ...feedback from their colleagues on their strengths and areas where they need to develop their facilitation skills.) 16:00 - 16:30 Preparing a Personal Action Plan (Each participant creates a list of actions to apply the principles taught on the course to their own situation.) 16.30 Summary …
    £1,080

  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540

  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468

  • Advanced Presentation Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Presentation Skills - Overview The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves as a reminder of the fundamentals of successful presentations: good preparation, stro …
    £540

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 10 enquiries
    • Classroom
    • Part-time
    • 11 CPD points
    ...Advanced Selling Skills (2 day course) - Timetable DAY 1 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:15 Task 10:15 - 10:45 Personal SWOT 10:45 - 11:00 Coffee break 11:00 - 11:30 Five Reasons For a Customer Not to Buy Your Product 11:30 - 12:15 The Science of Questions …
    £870

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring pre …
    £468

  • Appraisee Training Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...achieving, interpersonal skills, problem issues, conversation skills, questioning techniques) 14.45 - 15.30 Target Setting (SMART targets, personal objectives, organisation objectives) 15.30 - 16.30 The Follow-Up (Monitoring, observations, staff development) 16:30 Summary & Action …
    £576

  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...how to handle difficult conversations.) 16:00 - 16:30 Personal Performance Improvement Plan (Using self analysis to identify personal development areas and creating a plan to deliver results.) 16:30 - 17:00 Summary, Personal Action Plan and Evaluation Appraising Performance Effectively …
    £576

  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Assertiveness & Building Personal Confidence Birmingham Assertiveness & Building Personal Confidence Bristol Assertiveness & Building Personal Confidence Edinburgh Assertiveness & Building Personal Confidence Leeds Assertiveness & Building Personal Confidence - Timetable …
    £576

  • Body Language - The Hidden Secret of Communicating Successfully

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Body Language - The Hidden Secret of Communicating Successfully - Overview Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other peop …
    £576

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...09:45 Coffee & Introduction. 09:45 - 10:45 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints (First impressions, Answering the Telephone …
    £516

  • Closing The Sale & Dealing With Objections

    Practical Training for Professionals
    • 15 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Closing, Keeping the Doors Open) 11:30 - 12:00 Types of Closes (23 closes are analysed) 12:00 - 13:00 What Type of Closer Are You? (Personal test) 13:00 - 14:00 Lunch 14:00 - 14:30 Task 2 14:30 - 16:30 Dealing With Objections Effectively (Types of objections, pre-handling …
    £516

  • Coaching and Mentoring

    Practical Training for Professionals
    • 109 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...models are used, one for practical skills and the other for developing personal skills) 15:30 Practice session, using delegates' own situations (Delegates both coach and receive coaching on an area of personal development) 16:30 Summary & Action Plans Agreed Coaching and …
    £576

  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576

  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    ...to communicate via email more effectively 12:45 – 13:00 Personal Action Plans, Review and Close Communicating Effectively - Half Day (am) - Benefits Identify core communication skills A chance to practice personal skills How to get the best results when communicating via email …
    £220

  • Communication Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576

  • Connecting and Communicating - Half Day (am) - Overview

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    ...-10.15 Communication situations and barriers 10.15 -10.45 Assessing listening and communication areas for improvement 10.45 - 11.15 Personal priorities and actions review 11.15 - 11.45 Wavelengths, media and choosing channels 11.45 - 12.15 Structuring the message 12 -15 …
    £228

  • Creative Problem Solving

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Creative Problem Solving - Overview This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are u …
    £576

  • Senior Management Skills

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...of how to develop their career to the next level. The day will include an open and honest review of personal strengths, development areas and current behaviours. To achieve personal progression it is essential to have the ability to develop and lead others with confidence. The day …
    £576

  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management te …
    £220

  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Stress Management - Timetable 09:30 - 09:45 Coffee & Course Objectives 09:45 - 10:30 Clarifying what Causes You Stress and what Personal Reactions You Have To It 10:30 - 10:45 Using the Priority Matrix to Prioritise Time and Energy 10:45 - 11:00 Coffee Break 11:00 - …
    £576

  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 20 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours
    £576

  • Successful Presentations

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Course Objectives 10:00 - 10:30 First Impressions (Body language, dress sense, voice/language and being your natural self.) 10:30 – 11:00 Personal Presentations (Delegates introduce themselves through a 3 minute presentation.) 11:00 – 11:15 Coffee 11:15 - 12:00 Key Elements of a Successful …
    £576

  • Succession Planning Masterclass

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to deliver results consistently, even when key staff leave. A realistic succession plan will identify who is capable of being an “emergency stand in” …
    £576
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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