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Customer OR Service OR Officer courses

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  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Diploma in Customer Service Advisor at QLS Level 5 Course 04: Award in Customer Service & Environment at QLS Level 2 Course 05: Award in Know Your Customer at QLS Level 2 This CRM and Phone Based Customer Service Course is ideal for: Aspiring Customer Service Managers CRM System …
    £250

  • Certificate in Customer Service Management

    Cambridge Management and Leadership School Ltd
    Learn online with support a course developed on customer service standard
    • 30 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 13 CPD points
    • Tutor support
    Great service
    ...career in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation policies to deal with customer requirements analyse customer service feedback …
    £250

  • Office Administration, Business Administration & Retail Customer Service

    Academy for Health & Fitness
    All in one Package| 20 Courses Bundle | 200 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 106 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle …
    £109

  • Customer Service (CRM, KYC & Phone-Based Customer Service)

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...skills in customer service environment management. Acquire insights into customer feedback analysis. Enhance proficiency in CRM-based communication methods. Customer Service (CRM, KYC & Phone-Based Customer Service) Bundle This thoughtfully curated Customer Service (CRM, KYC …
    £250

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 22 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • Customer Service Manager - QLS Endorsed Bundle

    Imperial Academy
    5 QLS Endorsed Courses for Customer Service Manager | 5 QLS Endorsed Certificates Included | Life Time Access
    • Online
    • 180 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course Course 03: Phone-Based Customer Service Course 04: KYC Course 05: Award in Customer Service & Environment at QLS Level 2 Customer Service Manager - QLS Endorsed Bundle is ideal for: Aspiring CRM Professionals Customer Service Representatives Public Relations Coordinators …
    £250

  • Delivering Excellent Customer Service

    AHR Consultants
    This course explores the concept of remarkable customer service and what makes it stand out from the crowd.
    • 11 enquiries
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...the benefits of effective customer service, explore your customers’ expectations and identify the key actions to deliver them consistently at every stage of the customer journey. This course explores the concept of delivering excellent customer service and what makes it stand out …
    Enquire for pricing

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Service (CS) training …
    £165

  • Customer Service Administrator Training

    Janets
    All-in-One 15 Courses Bundle | CPD Certified | 150 CPD Points | Free PDF Certificates | Tutor Support | Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...maestro of customer service excellence. Seize the opportunity to elevate your skills, enhance your career, and revolutionise your approach to service. Join the Customer Service Administrator Training Bundle and pursue your career! Learning Outcome By the end of this Customer Service Administrator …
    £150

  • Customer Relationship and Phone Based Service - Endorsed Training

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 19 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Further, the Award in Customer Service & Environment at QLS Level 2 and the Award in Know Your Customer at QLS Level 2, add layers of understanding to your customer service repertoire. This QLS Bundle is a comprehensive pathway to elevating your role in customer-centric industries …
    £250

  • Excellent Customer Service Post Lockdown - 2 Hour Virtual Session

    Practical Training for Professionals
    • Online
    • 2 hours · Part-time
    • Tutor support
    Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to wow your present and potential customers. Excellent Customer Service Post Lockdown - 2 Hour Virtual Training Masterclass …
    £180

  • Customer Service Training Diploma - CPD Accredited Certification

    Training Express Ltd
    Instructor-Led Training | 20 Courses Bundle | 20 Free PDF & Hardcopy Certificates | 200 CPD Points | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Courses included in this Customer Service Training are: Course 01 : Customer Service Training Course 02 : CRM – Customer Relationship Management Course 03 : Patient Customer Service Course 04 : Phone-Based Customer Service Course 05 : Receptionist Course 06 : Customer Due Diligence (CDD) …
    £100

  • Customer Service Manager (CRM) Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 18 Courses Bundle | 18 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    ...eye. Course 03: KYC: Customer Service Agent Understand the 'Know Your Customer' process, an essential aspect of tailoring services to individual client needs. Course 04: Phone-Based Customer Service Master the techniques of delivering exceptional customer service through telephone interactions …
    £100

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Skills Course 10: Customer Service Diploma - CPD Accredited Course 11: Level 3 Diploma in Customer Service Course 12: Customer Service & Environment Course 13: Customer Services Coordinator Course 14: Customer Service Fraud Officer Course 15: Service Helpdesk & Technical …
    £209

  • Customer Service Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...in the Customer Service field. This Customer Service bundle comes with Course 1: Customer Service Course 2: Customer Care Getting it Right Course 3: Customer Relationship Management Course 4: Customer Service Skills Course 5: Customer Service Training: Managing Customer Service …
    £109

  • Customer Service Advisor Level 5 - QLS Endorsed

    One Education
    QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 3 CPD Courses | Lifetime Access | 24/7 Tutor Support
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...new opportunities in customer service and sales. Sign up today and take the first step towards becoming a customer service expert. Curriculum for Diploma in Customer Service Advisor at QLS Level 5 Module 01: Understanding Customer Service Identifying Customer Expectations Providing …
    £189

  • Certificate in Customer Service - Representative at QLS Level 3

    Compliance Central
    QLS Endorsed & CPD Certified | FREE Hardcopy QLS Certificate | Tutor Support | Lifetime Access | Free Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...★★Certificate in Customer Service - Representative at QLS Level 3★★ Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent ★★Certificate in Customer Service - Representative …
    £100

  • Customer Service Training - Technical Support

    Skill Up
    CPD Accredited | 20-in-1 Premium Bundle | 20 PDF Certificates + 1 Hard-Copy Certificate | Tutor Support
    • Online
    • 103 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...career in Customer Service. This Customer Service Training Bundle Consists of the Following Courses: ➽ Course 01: Win Customers Efficiently: Customer Service Diploma ➽ Course 02: Phone-Based Customer Service ➽ Course 03: Customer Relationship Management ➽ Course 04: Customer Service …
    £100

  • Customer Service Manager Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your Customer Service Manager Advanced Diploma profession. Enroll now for a successful Customer Service Manager Advanced Diploma career! This Customer Service Manager Advanced Diploma training offers Free 11 Certificates. Free Assessment Lifetime Access This Customer Service Manager …
    Save 6%
    £100 £107

  • Customer Service Representative Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Representative Advanced Diploma Online Training Do you want to start a career in the Customer Service Representative Advanced Diploma sector or learn more about it? This bundle Customer Service Representative Advanced Diploma is designed by industry …
    £107

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...to improve customer satisfaction and professional competency in customer service. The purpose of customer service and how it affects the success of an organisation. Different types of customers and their range of needs. How effective teamwork impacts customer service. The purpose …
    £134.40

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • New course!
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...completion of Customer Service Programme Get a free student ID card with the Customer Service Programme Lifetime access to the Customer Service Programme materials Get instant access to this Customer Service Programme 24/7 tutor support with the Customer Service Programme Certification …
    £249

  • Customer Service - CPDQS Accredited Bundle

    Training Express Ltd
    20 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 96 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality …
    £100

  • Level 5 Diploma in Customer Service - QLS Endorsed

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
    • Online
    • 19 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    ...Understanding Customer Service Identifying Customer Expectations Providing Excellent Customer Service Module: 02 Focusing on Your Customer Customer Service and the Telephone Handling Complaints Enduring Stress during Customer Service Module: 03 Communication Skills in Customer Service Dealing …
    £105

  • Customer Service Training: All-in-One Bundle for CS

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 200 hours · Self-paced
    • 40 CPD points
    Great service
    ...the conductor of customer satisfaction. The " Customer Service Training " course is a meticulously crafted program designed to elevate your customer service game to unparalleled heights. Covering a wide array of topics from the fundamentals of customer service, effective communication …
    £109
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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