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Customer OR Services OR Supervisor courses

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  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 564 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...(RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course. Our Office …
    Save 14%
    £12 £14

  • Customer Service Diploma (Level 2 & 3)

    Training Express Ltd
    Free PDF & Hardcopy Certificates + Additional Resources | Transcripts Available | Free Retake Exam | Lifetime Access
    • 567 students
    • Online
    • 10.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Principles of Customer Service Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence No formal qualification to enrol in course. Customer Care Operator Customer Care Representative Receptionist Medical Receptionist Customer Service Manager …
    Save 14%
    £12 £14

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 211 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) …
    Save 7%
    £12 £12.99

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 97 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    £15

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 19 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Customer Service: Module 01 MCQ Customer Service: Module 02 MCQ Customer Service: Module 03 MCQ Customer Service: Module 04 MCQ Customer Service: Module 06 MCQ Customer Service: Module 07 MCQ Customer Service: Module 08 MCQ Feedback Customer Service: Inbound & Outbound Calls Customer …
    Save 7%
    £12 £13

  • Customer Service Training

    Training Tale
    2 Free Course | Free Reed Provided PDF Certificate | Instant Access | 24/7 Tutor Support
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Customer Service Online Training There are no specific requirements for Customer Service course Customer Service Training Customer Service Training …
    £12

  • Customer Service Advanced Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Identifying and Addressing Customer Needs Module 05: Generating Return Business Module 06: In-Person Customer Service Module 07: Giving Customer Service over the Phone Module 08: Providing Electronic Customer Service Module 09: Recovering Difficult Customers Module 10: Understanding When …
    £12

  • Communication & Customer Service

    EDURISE
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...size. Customer Service Module 1 _Introduction to Customer Service & CRM Module 2 _Customer Service Techniques and Strategies Module 3 Customer Relationship Management (CRM) Systems Module 4 Customer Service Metrics and Performance Evaluation Module 5 _Creating a Customer Service …
    £29.99

  • Retail Customer Service - Level 7 Advance Diploma

    Solo Training
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...discover how Retail Customer Service can be your ultimate career advantage! Course Name: Retail Customer Service Course Structure: Module 1: Introduction to Retail Customer Service Importance of customer service in the retail industry Understanding customer expectations and needs …
    £29.99

  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ...exploration of the legal and ethical obligations of door supervisors, emphasizing compliance with security regulations and industry standards. Customer Service Excellence: Advanced customer service training, equipping door supervisors with the skills to maintain a positive and safe environment …
    Save 18%
    £225 £275

  • Customer Service Training

    Study365
    Accredited by CPD & iAP | FREE PDF Certificate Included | Unlimited 365 Days Access | No Hidden Fees
    • 26 students
    • Online
    • 38 hours · Self-paced
    Great service
    ...01 : Customer Service Principles Module 02 : Customer Service Essentials Module 03 : Setting Customer Service Goals & Objectives Module 04 : Communication Skills for Customer Service Module 05 : Customer Service Techniques Module 06 : How to Manage Customer Service Team Module …
    £12

  • Customer Service Training Course

    Study365
    Free E - Certificate Included | CPD & IAP Accredited | Access for Lifetime
    • 53 students
    • Online
    • 38 hours · Self-paced
    • 16 CPD points
    Great service
    ...Skills For Customer Service Communication Skills For Customer Service [Module 05] Customer Service Techniques Customer Awareness Improving Your Customer Service Leadership Building Teamwork For Customer Service [Module 06] How To Manage Customer Service Team Managing Customer Service …
    Save 58%
    £12 £29

  • Customer Service: Implementing a Service Excellence Strategy

    CPD Courses
    Customer Service: Implementing a Service Excellence Strategy | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Implementing a Service Excellence Strategy Putting a new Customer Service strategy into action can be exciting and daunting in equal measures. Not to mention, considerably more complex than most expect. The reason being that service excellence strategies …
    £12

  • Advanced Customer Service Diploma

    Brentwood Open learning College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | +2 FREE Courses [40,000+ Enrolled Students]
    • 47 students
    • Online
    • 9.5 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...of each module. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit …
    £12

  • Customer Service Skills

    Study365
    Recognised Accredited Qualification| Endorsed Certificate | Certified Unit Summery
    • 18 students
    • Online
    • 75 hours · Self-paced
    Great service
    ...Communication Skills for Customer Service Customer Service Techniques How to Manage Customer Service Team Improving Your Customer Service Leadership Leading Customer Service Team Team Working and Team Building Handling Customer Complains How to Work with Unhappy Customers How to Gain Back …
    £12

  • Security Guard, CCTV and Door Supervision

    Training Express Ltd
    3 Courses Bundle | Instructor-Led Training | 3 Free PDF & Hardcopy Certificates | 30 CPD Points | Lifetime Access
    • 44 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Popular
    ...substantial knowledge regarding Security Guard, CCTV and Door Supervision from scratch, you can look into this comprehensive 3-in-1 Security Guard, CCTV and Door Supervision bundle. This Security Guard, CCTV and Door Supervision bundle includes the following courses: Course 01: Security …
    Save 42%
    £12 £21

  • Customer Service Skills Diploma

    Study365
    Free E - Certificate Included | CPD & IAP Accredited | Access for Lifetime | No Hidden Fee
    • 104 students
    • Online
    • 75 hours · Self-paced
    • 75 CPD points
    Great service
    ...Diploma of Customer Service★ ⇒ MODULE 01 : Customer Service Principles ⇒ MODULE 02 : Customer Service Essentials ⇒ MODULE 03 : Setting Customer Service Goals & Objectives ⇒ MODULE 04 : Communication Skills for Customer Service ⇒ MODULE 05 : Customer Service Techniques …
    £12

  • Customer Service Diploma (Level 2 & 3) - CPD Certified - Only £25!

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 425 students
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Our Customer Service Diploma is a best selling Customer Service Diploma and has been given the CPD accreditation and is the perfect course for anyone looking to work in the Customer Service sector. Our Customer Service Diploma follows on from our Reed courses best …
    £299

  • Retail Customer Service - Level 3

    Training Express Ltd
    Free PDF Certificate + Free Life coaching Course | Free Retake Exam | Lifetime Access
    • 162 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...we will deepen our understanding of what constitutes excellent customer service, with an overview of the role and responsibilities of a customer service provider. Module 2: The Sales Process and Dealing with Customers at the Checkout In module two, we will gain an in-depth understanding …
    £12

  • Customer Service Training: Managing Customer Service

    Churchill Square Training and Development
    Online based course with study materials, tutor support and certificate included.
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...organizational values within a customer service environment is essential for business success. This e-Learning will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. FREE Self Study …
    £24

  • Customers Service: Dealing With Unprofitable Customers

    CPD Courses
    Customers Service: Dealing With Unprofitable Customers | CPD Accredited | 10 CPD Points/Creditds
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...unprofitable customers are concerned is to overlook them altogether. Customer Services Dealing with Unprofitable Customers This premium tutorial has been designed for business owners, managers and senior customer service personnel. Learn how to perform segmented customer value analysis …
    £12

  • Customer Service: How to Customer’s Problems

    CPD Courses
    Customer Service: How to Customer’s Problems | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...you with regular feedback on your progress. Customer Services Solving Customers' Problems Customers support staff Any customer care workers pursuing CPD Business owners, managers and supervisors Team leaders and supervisors. Telesales workers and operators Candidates seeking …
    £12

  • Customer Service and Opera PMS Software Training

    South London College
    Level 3 Diploma | No Hidden Costs | Original QLS Endorsed Certificate Included
    • Online
    • 35 hours · Self-paced
    • Certificate(s) included
    Great service
    ...CURRICULUM : Customer Service and Opera PMS Software ★ MODULE 01 ★ Customer Service And Legislation : Customer Service and Opera PMS Software Introduction Customer service and legislation Learning outcome ★ MODULE 02 ★ Customers And Communication In Business : Customer Service and Opera …
    £149

  • Customer Services : Building Long-Term Customer Relations

    CPD Courses
    Customer Services : Building Long-Term Customer Relations | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...with regular feedback on your progress. Customer Services Building Long-Term Customer Relations Customers support staff Any customer care workers pursuing CPD Business owners, managers and supervisors Team leaders and supervisors. Telesales workers and operators Candidates …
    £12

  • Customer Service Training

    South London College
    Level 4 Diploma | No Hidden Costs | QLS Endorsed Certificate Included
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    Great service
    ...802 per annum Customer Service Representative – £17,907 per annum Customer Service Manager – £27,782 per annum Customer Service Team Leader – £23,157 per annum Customer Service Supervisor – £19,487 per annum Assistant Manager, Customer Service – £20,522 …
    £199
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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