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Customer OR Care OR Manager courses

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  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 568 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Analysis Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements …
    Save 14%
    £12 £14

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates + Additional Resources | Transcripts Available | Free Retake Exam | Lifetime Access
    • 569 students
    • Online
    • 10.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing the course, you can progress to: Level 2 Certificate in Principles of Customer Service Level …
    Save 14%
    £12 £14

  • Complaints Handling for Customer Care

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...for Customer Care, where every interaction is an opportunity to shine! In a world dominated by Customer Care, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care realm …
    £12

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Tyne Academy
    Advanced Level | Free PDF Certificate Included | 24/7 Tutor Support Included | No Hidden Fees | Lifetime Access
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Certificate in Customer Service for Health and Social Care Settings? If so, then our Level 2 Certificate in Customer Service for Health and Social Care Settings course is for you! We offer comprehensive Level 2 Certificate in Customer Service for Health and Social Care Settings training …
    £14

  • Customer Care Level 5 Training

    Training Myth
    Career Focused Bit by Bit Instruction - 2 FREE Certificates - Instant & Lifetime Access - Fully Online - NO HIDDEN FEES
    • Online
    • 3.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...potential of customer care excellence and become a trusted ambassador for your organisation. Customer Care Level 5 Training Course Curriculum Module 1: Introduction to Customer Care Lesson 1: Understanding Customer Care Lesson 2: Importance of Excellent Customer Service Lesson …
    £12

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 211 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    ...Sales and Customer Assistant Customer Service Manager Client Service Manager Customer Success Manager Customer Service Advisor CRM Manager KYC Analyst Module 05: Nurturing Resilience amidst Challenges Module 12: Discovering and Pursuing Goals Module 02: Embracing the Customer's Focus …
    Save 7%
    £12 £12.99

  • Customer Care Certificate

    UPSKILL CAMP
    Customer Care Advanced Level | Free Reed Provided Certificate | Exclusive Offer | Highly Rated | Instant Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Learning Objectives of Customer Care Course After successful completion of the Customer Care Course you wil learnl: Kickstart their career and excel in any customer-facing role Understand the primary needs of their customers Identify the key to excellent customer service Deliver a high …
    £12

  • Customer Care: Customer Support Training

    NextGTraining
    Unlimited & Unconditional Learning - FREE Certificates, Transcript, Endorsement Letter - Tutor Support - Lifetime Access
    • Online
    • 3.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...navigate various customer support scenarios with professionalism and empathy, ultimately enhancing customer satisfaction and loyalty. Customer Care: Customer Support Training Course Curriculum Module 1: Introduction to Customer Care Lesson 1: Understanding Customer Care Lesson 2: Importance …
    £12

  • Customer Care Complaint Resolution

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Complaints Handler Customer Experience Manager Guest Relations Officer Sales Support Specialist Call Centre Team Leader Customer Care Complaint Resolution Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module …
    £12

  • Customer Service: Customer Care Skills with Proper Telephone Etiquettes Training

    Learndrive
    Training Duration: 94 Minutes + MCQ Based Assessment + PDF Certificate: Free + Vaiditiy: Lifetime + Retake: Unlimited
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...of Good Customer Relationship Customer Service: Module 1 MCQ Customer Service: Customer Management Customer Service: Module 4 MCQ Customer Service: Dealing With Angry Customers Customer Service: Module 11 MCQ Customer Service: Voicemail Messages Interoffice Calls Customer Service: …
    Save 7%
    £12 £12.99

  • Office Management, Business Administration & Retail Customer Service - Level 3 Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Corporate Brand Manager Retail Manager Operations Specialist Customer Service Team Lead Module 01: Introduction to Business Administration Module 01: Introduction to Business Administration Module 02: Administrator Proficiency Skills Module 03: Conflict Management Strategies Module …
    £12

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    ...improve customer interactions and enhance business relationships. This CPD QS Accredited "Customer Relationship Management (CRM)" course, is a detailed program focused on mastering the art of customer relations in the business world. This Customer Relationship Management (CRM) course …
    £12

  • Customer Care - Beyond the Basics

    Neil Thompson Academy
    Doing Your Best to Achieve Optimal Customer Care
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    ...framework to improve their customer care practice Understand the importance of the Ten Hs principles of good practice Take their customer care practice beyond the basics Feel more confident in delivering top-quality customer care The quality of customer care can make all the difference …
    £24.99

  • Diploma in Customer Service & Anger Management

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 5.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Diploma in Customer Service & Anger Management bundle. Completely free of charge. Diploma in Customer Service & Anger Management This course is for anyone interested in Diploma in Customer Service & Anger Management Diploma in Customer Service & Anger Management There …
    £12

  • Customer Care Getting it Right

    Princeton X
    Interactive Lessons | Free E-Certificate | Tutor Support
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Our own experiences of customer care-HD 3 - Meet and greet-HD 4 - Equality and diversity-HD 5 - Telephone skills-HD 6 - Hints and tips for best practice-HD 7 - Dealing with complaints-HD 8 - Conclusion-HD Customer Care Module Companion E-book Customer Care Promo-HD …
    £12

  • Customer Care: Getting it Right

    Neil Thompson Academy
    An Essential Course for Anyone whose Work Involves Dealing Directly with the Public
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    ...develop an understanding of what is involved in effective customer care To appreciate why customer care is so important To become aware of pitfalls to avoid To become more confident in delivering high-quality customer care How people are treated by organisations when they …
    £24.99

  • Business Management, Business Administration & Retail Customer Service - Level 4 Diploma

    Training Edge
    3 Courses + Free 3 PDF Certificates | Instant Access | Tutor Support | No Hidden Fees | Lifetime Access
    • New course!
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...this Business Management, Business Administration & Retail Customer Service - Level 4 Diploma Course Dedicated 24/7 customer support to solve all the queries from you. Unlimited Access to this Business Management, Business Administration & Retail Customer Service - Level …
    £12

  • Customer Care- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a …
    £336

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 20 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Diploma in Customer Service Level 2 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service Level 3 Diploma in Customer Service (RQF) Level 4 Diploma in Customer Service Management Course 01: Telephone Etiquette Course 02: Customer Care Customer …
    Save 7%
    £12 £13

  • Excellent Customer Care - Incoming Calls- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...detail. Through interactive workshops and role-playing delegates will improve their customer-care skills when answering the telephone. Excellent Customer Care - Incoming Calls- Virtual Training - Timetable 09:30 - 10:00 Coffee & Introduction. 10:00 - 10:30 Task 1: What Do We …
    £336

  • Customer Care: Elevate Your Service and Satisfaction

    Learndrive
    14 Hours Long Extensive Customer Service Training + 6 Free Course
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...is Customer Care. It will teach you service model & defusing techniques,customer management,building customer rapport and greeting customers professionally . Apart from Customer Service, you will learn about workplace productivity, health and safety, conflict management and …
    £12

  • Customer Care Training

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Centre and Support Staff Anyone seeking to enhance customer care skills Customer Service Representative: £18,000 - £25,000 per year Customer Care Specialist: £22,000 - £30,000 per year Customer Relations Manager: £28,000 - £40,000 per year Call Centre …
    £35

  • Customer Care - Incoming and Outgoing Calls- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light. Customer Care - Incoming …
    £336

  • Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    The Learning Station
    Previously Known as Level 5 Diploma NVQ in Leadership for Health and Social Care & Children & Young People's Services
    • 3,461 enquiries
    • Online
    • 18 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...Adult nurse Care home manager Care worker Children's nurse Health promotion/Education specialist Health service manager Learning disability nurse Mental health nurse Nurse Residential warden Social worker Supervisor/Team leader Youth and community worker Care home manager …
    £1,700

  • Retail Management: Merchandising, Sales and Customer Communications - CPD Certified

    Skills Boost
    Special Offer | Free PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access | 100% Pass Rate
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...of this Retail Management: Merchandising, Sales and Customer Communications Course: Retail Management: Merchandising, Sales and Customer Communications offers free e-certificates upon successful completion of this Retail Management: Merchandising, Sales and Customer Communications …
    £12
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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