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Complaints OR Administrator courses

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  • Intelligent Care Management, Conflicts and Complaints Management

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...into conflicts and complaint resolution in the healthcare sector. Managers and administrators involved in healthcare organisations. Students and researchers exploring the complexities of care management. Care Manager: £30,000 - £60,000 per year Complaints Resolution Specialist: …
    £15

  • Complaints Handling for Customer Care

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Enrol now and become the master of Complaints Handling. Your journey to excellence starts here! Building Rapport Trust Effective Communication Customer-Centric Complaint Resolution Proactive Complaint Prevention and Service Recovery Complaints Customer Value Advanced Technology …
    £12

  • Handling complaints (in health and social care)

    Laser Learning
    Online Skills for Care endorsed course for health and social care practitioners
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Understanding complaints in health and social care Activity section Best practice in handling complaints Assessment quiz Tutorial video: Understanding complaints Transcript: Understanding complaints Presentation: The Duty of Candour Presentation: Understanding complaints Activity sheet …
    £25

  • Customer Care Complaint Resolution

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Various Customer Types Module 5 Customer-Centric Complaint Resolution Module 6 Proactive Complaint Prevention and Service Recovery Module 7 Advanced Technology and Tools in Customer Care Learning Outcomes: Understand customer value and complaint psychology for effective resolution. Develop …
    £12

  • Customer Complaint Handling in CRM: Resolving Issues and Enhancing Satisfaction

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...course is: Customer service professionals are looking to enhance their complaint-handling skills within CRM environments. CRM administrators and managers are seeking to optimise their strategies for complaint resolution. Business owners and entrepreneurs aim to create customer-centric …
    £14.99

  • Managing Conflicts, Complaints & Duty in Care Setting: Resolving Challenges Professionally

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Managing Conflicts, Complaints, and Duty in Care Settings course comes in. Through this course, you will gain the skills and knowledge needed to navigate these challenges professionally, ensuring a safe and healthy work environment for all. Conflicts, complaints, and duty are a fact …
    £14

  • Medical Administrator Level 3 Advanced Diploma

    Course Line On Demand
    Level 3 Advanced Diploma | CPD Group Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Medical Administrator. Reflect on your learning journey, celebrate your achievements, and gain the confidence to excel in Medical Administrator. By the end of Medical Administrator Level 3 Advanced Diploma, you will have gained a comprehensive understanding of Medical Administrator and …
    £12

  • Medical Administrator Level 3 Advanced Diploma..

    Learningidol
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Medical Administrator. Medical Administrator Level 3 Advanced Diploma delves into the practical and theoretical aspects of Medical Administrator. Throughout this course, Medical Administrator Level 3 Advanced Diploma emphasizes hands-on learning with Medical Administrator, ensuring …
    £12

  • Medical Administrator Level 3 Advanced Diploma

    Prime Course
    CDP & UKRLP Certified |* Free Instant Certificate *|* Instant Access *| Lifetime Access | 24/7 Tutor Support
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...educational journey and unlock your potential with Medical Administrator Level 3 Advanced Diploma! Medical Administrator Level 3 Advanced Diploma Dive into the world of Medical Administrator Level 3 Advanced Diploma : Medical Administrator Level 3 Advanced Diploma with our comprehensive online …
    £12

  • Complaint Handling Training: Effective Strategies for Customer Satisfaction and Retention

    METAVERSESKILLS
    Interactive Video Lessons | Free E-Certificate | Tutor Support | No Hidden Fees | FREE Retake Exam | CPD Accredited
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...practices for managing various types of complaints, diffusing difficult situations, and implementing strategies to prevent future complaints. Module 1: Introduction to Complaint Handling - Understanding the importance of effective complaint handling - Exploring the impact of customer …
    £12

  • Complaints Handling CPD Course

    CPD Online College
    Online CPD Course
    • 28 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    ...Unit 1 – Introduction to complaint handling – In the first unit of our complaint handling course, you will explore what a complaint is, the consequences of poor complaint handling, and an example of a complaint being handled well and an example of a complaint being handled badly. Unit …
    £12

  • Payroll Administrator Training

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • 1,444 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...payroll management? Then this Payroll Administrator Training course will set you up with a solid foundation to become a confident payroll manager and help you to develop your expertise in payroll management. This Payroll Administrator Training course is accredited by the CPD …
    Save 14%
    £12 £14

  • Complaints Handling in Health and Care

    Mandatory Compliance
    Level 1 | Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 96 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...online Complaints Handling in Health and Care training course covers the following: An introduction to the critical principles of complaints handling Why it is important to handle complaints effectively Defining a complaint Understanding why people complain Identifying a complaint as …
    £13.99

  • Complaints Handling in Health and Care - Level 1 - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    ...Steps for handling customer complaints, How to handle patient/service user complaints, Strategies for service recovery (following a complaint), How to handle difficult customers, and How to handle patient/service user feedback. Why is online Complaints Handling in Health and Care …
    £14.99

  • Complaints Handling Training Course

    i-Success Academy
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    ...responding to complaints Techniques for conducting investigations Identifying various types of situations leading to complaints Exploring different approaches to handling complaints Gain a competitive advantage for your business with our Complaint Handling training online course. Learn …
    £12

  • Complaints Handling - Enhanced Dental CPD Course

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...diffuse a complaint situation and define correct complaint procedures. This online Complaints Handling training course define the term complaint, understand why patients might need to complain and acknowledge the importance of investigations and outcomes in the event of complaints. Certificate …
    £19.99

  • Complaints Handling - Dental

    Mandatory Compliance
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...understand that using body language and behaviour to help diffuse a complaint situation and define correct complaint procedures. This online Complaints Handling - Enhanced Dental CPD Course define the term complaint, understand why patients might need to complain and acknowledge the …
    £18.99

  • Complaints Handling Training Course

    Ad Vitam Learning
    Online Training Course
    • 48 students
    • Online
    • 1 hour · Self-paced
    • 2 CPD points
    Great service
    ...principles of complaints handling Why it is important to handle complaints effectively Defining a complaint Understanding why people complain Identifying a complaint as a gift Why it is important to understand customer needs when they complain Steps for handling customer complaints Understanding …
    £34.99

  • Complaints Handling in Health & Social Care - Level 1 - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...handling Why it is important to handle complaints effectively Defining a complaint Understanding why people complain Identifying a complaint as a gift Why it is essential to understand customer needs when they complain Steps for handling customer complaints Understanding customer characteristics …
    £19.99

  • Dealing with Customer Complaints Certificate

    Be-a.co.uk
    • Online
    • 8 hours · Self-paced
    • 8 CPD points
    • Tutor support
    Great service
    ...receive complaints Effective complaint management The damage complaints can cause The complaint management process How to control complaints Dispute resolution Effective communication and active listening The emotional needs and psychological considerations of customers Defusing a …
    £12

  • Complaints Handling - Enhanced Dental CPD Course

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...diffuse a complaint situation and define correct complaint procedures. This online Complaints Handling training course define the term complaint, understand why patients might need to complain and acknowledge the importance of investigations and outcomes in the event of complaints. Certificate …
    £19.99

  • Complaints Handling - Enhanced Dental CPD Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...diffuse a complaint situation and define correct complaint procedures. This online Complaints Handling training course define the term complaint, understand why patients might need to complain and acknowledge the importance of investigations and outcomes in the event of complaints. Certificate …
    £19.99

  • Dealing with Customer Complaints Certificate - CPD approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 43 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...receive complaints Effective complaint management The damage complaints can cause The complaint management process How to control complaints Dispute resolution Effective communication and active listening The emotional needs and psychological considerations of customers Defusing a …
    £15

  • Complaints Handling In Health & Social Care Training Level 1 - Online CPD Training Course

    Octrac consulting
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    ...principles of complaints handling Why it is important to handle complaints effectively Defining a complaint Understanding why people complain Identifying a complaint as a gift Why it is important to understand customer needs when they complain Steps for handling customer complaints Understanding …
    £14.99

  • Complaints Handling Certificate

    Be-a.co.uk
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    ...you towards better complaints handling procedures. You Will Learn About: Why complaint handling is good for business The effects of complaint handling on customer satisfaction How to effectively handle customer complaints The importance of proper complaints handling Benefits …
    £12
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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