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Complaints OR Administrator courses

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  • Microsoft 365 Security & Endpoint Administrator Associate Certification Bundle

    Hudson
    Includes 3 official Microsoft exams and 3 official Microsoft certifications
    • Online
    • 50 hours · Self-paced
    • Professional certification
    • Exam(s) included
    ...Endpoint Administrator Associate MD-102: Endpoint Administrator ***COMPLETE THE ENQUIRY FORM TO SEE THE FULL COURSE SYLLABUS*** Certification exams included: MS-900: Microsoft 365 Fundamentals SC-200: Microsoft Security Operations Analyst MD-102: Microsoft Endpoint Administrator Live …
    £1,395

  • Azure Administrator Training Course

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and exams included.
    • 14 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • 30 CPD points
    • Tutor support
    ...and maintain Azure solutions. This course helps students prepare for Microsoft's AZ-104 exam and obtain the Azure Administrator certification. Azure Administrator will teach you about cloud computing, how to manage Azure sercices, cloud storage, databases and data analytics, app …
    £399

  • Intelligent Care Management, Conflicts and Complaints Management

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...into conflicts and complaint resolution in the healthcare sector. Managers and administrators involved in healthcare organisations. Students and researchers exploring the complexities of care management. Care Manager: £30,000 - £60,000 per year Complaints Resolution Specialist: …
    £15

  • Complaints Handling for Customer Care

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...and become the master of Complaints Handling. Your journey to excellence starts here! Effective Communication Customer-Centric Complaint Resolution Advanced Technology and Tools in Customer Care Proactive Complaint Prevention and Service Recovery Complaints Customer Value Building …
    £12

  • Handling complaints (in health and social care)

    Laser Learning
    Online Skills for Care endorsed course for health and social care practitioners
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Best practice in handling complaints Assessment quiz Understanding complaints in health and social care Activity section Reading text: CQC: Making, receiving, and acting on complaints Presentation: Problems and complaints Reading text: Handling complaints Multiple-choice quiz Tutorial …
    £25

  • Effective Complaint Handling

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly …
    Save 16%
    £295 £354

  • Customer Service Administrator

    Thames College
    15 in 1 CPD Accredited Bundle | 1 Free PDF Certificate + 1 Hardcopy Certificate | 150 CPD Points | Instant Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Customer Service Administrator course from Thames College : This Customer Service Administrator course offers you the benefit of — Learn Customer Service Administrator with an engaging voiceover and visual elements. Lifetime access to the Customer Service Administrator course. Participate …
    £75

  • Customer Complaint Handling in CRM: Resolving Issues and Enhancing Satisfaction

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...course is: Customer service professionals are looking to enhance their complaint-handling skills within CRM environments. CRM administrators and managers are seeking to optimise their strategies for complaint resolution. Business owners and entrepreneurs aim to create customer-centric …
    £14.99

  • Customer Care Complaint Resolution

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Various Customer Types Module 5 Customer-Centric Complaint Resolution Module 6 Proactive Complaint Prevention and Service Recovery Module 7 Advanced Technology and Tools in Customer Care Learning Outcomes: Understand customer value and complaint psychology for effective resolution. Develop …
    £12

  • Effective Complaint Handling - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly …
    Save 16%
    £295 £354

  • Managing Conflicts, Complaints & Duty in Care Setting: Resolving Challenges Professionally

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Managing Conflicts, Complaints, and Duty in Care Settings course comes in. Through this course, you will gain the skills and knowledge needed to navigate these challenges professionally, ensuring a safe and healthy work environment for all. Conflicts, complaints, and duty are a fact …
    £14

  • Handling Complaints Effectively

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    ...discuss ways in which they can ensure that they handle their complaints badly, and then relate this to their own experiences handling complaints. Turning Complaints Around – Participants are introduced to our own complaints handling approach called AURA. They then work through a case …
    £780

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly …
    Save 16%
    £375 £450

  • Medical Administrator Level 3 Advanced Diploma

    Course Line On Demand
    Level 3 Advanced Diploma | CPD Group Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Medical Administrator. Reflect on your learning journey, celebrate your achievements, and gain the confidence to excel in Medical Administrator. By the end of Medical Administrator Level 3 Advanced Diploma, you will have gained a comprehensive understanding of Medical Administrator and …
    £12

  • Medical Administrator Level 3 Advanced Diploma..

    Learningidol
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Medical Administrator. Medical Administrator Level 3 Advanced Diploma delves into the practical and theoretical aspects of Medical Administrator. Throughout this course, Medical Administrator Level 3 Advanced Diploma emphasizes hands-on learning with Medical Administrator, ensuring …
    £12

  • Medical Administrator Level 3 Advanced Diploma

    Prime Course
    CDP & UKRLP Certified |* Free Instant Certificate *|* Instant Access *| Lifetime Access | 24/7 Tutor Support
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...educational journey and unlock your potential with Medical Administrator Level 3 Advanced Diploma! Medical Administrator Level 3 Advanced Diploma Dive into the world of Medical Administrator Level 3 Advanced Diploma : Medical Administrator Level 3 Advanced Diploma with our comprehensive online …
    £12

  • Payroll Administrator Training

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • 1,440 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...payroll management? Then this Payroll Administrator Training course will set you up with a solid foundation to become a confident payroll manager and help you to develop your expertise in payroll management. This Payroll Administrator Training course is accredited by the CPD …
    Save 14%
    £12 £14

  • Complaint Handling Training: Effective Strategies for Customer Satisfaction and Retention

    METAVERSESKILLS
    Interactive Video Lessons | Free E-Certificate | Tutor Support | No Hidden Fees | FREE Retake Exam | CPD Accredited
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...practices for managing various types of complaints, diffusing difficult situations, and implementing strategies to prevent future complaints. Module 1: Introduction to Complaint Handling - Understanding the importance of effective complaint handling - Exploring the impact of customer …
    £12

  • Complaints Handling CPD Course

    CPD Online College
    Online CPD Course
    • 27 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    ...Unit 1 – Introduction to complaint handling – In the first unit of our complaint handling course, you will explore what a complaint is, the consequences of poor complaint handling, and an example of a complaint being handled well and an example of a complaint being handled badly. Unit …
    £12

  • Complaints Handling in Health and Care

    Mandatory Compliance
    Level 1 | Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 96 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...online Complaints Handling in Health and Care training course covers the following: An introduction to the critical principles of complaints handling Why it is important to handle complaints effectively Defining a complaint Understanding why people complain Identifying a complaint as …
    £13.99

  • Complaints Handling in Health and Care - Level 1 - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    ...Steps for handling customer complaints, How to handle patient/service user complaints, Strategies for service recovery (following a complaint), How to handle difficult customers, and How to handle patient/service user feedback. Why is online Complaints Handling in Health and Care …
    £14.99

  • Complaints Handling Training Course

    i-Success Academy
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    ...responding to complaints Techniques for conducting investigations Identifying various types of situations leading to complaints Exploring different approaches to handling complaints Gain a competitive advantage for your business with our Complaint Handling training online course. Learn …
    £12

  • Complaints Handling - Enhanced Dental CPD Course

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...diffuse a complaint situation and define correct complaint procedures. This online Complaints Handling training course define the term complaint, understand why patients might need to complain and acknowledge the importance of investigations and outcomes in the event of complaints. Certificate …
    £19.99

  • Complaints Handling - Dental

    Mandatory Compliance
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...understand that using body language and behaviour to help diffuse a complaint situation and define correct complaint procedures. This online Complaints Handling - Enhanced Dental CPD Course define the term complaint, understand why patients might need to complain and acknowledge the …
    £18.99

  • Complaints Handling Training Course

    Ad Vitam Learning
    Online Training Course
    • 48 students
    • Online
    • 1 hour · Self-paced
    • 2 CPD points
    Great service
    ...principles of complaints handling Why it is important to handle complaints effectively Defining a complaint Understanding why people complain Identifying a complaint as a gift Why it is important to understand customer needs when they complain Steps for handling customer complaints Understanding …
    £34.99
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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