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  • Azure Administrator Training Course

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and exams included.
    • 14 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • 30 CPD points
    • Tutor support
    ...prepare for Microsoft's AZ-104 exam and obtain the Azure Administrator certification. Azure Administrator will teach you about cloud computing, how to manage Azure sercices, cloud storage, databases and data analytics, app services and more. Each online training session will guide …
    £399
  • Windows Client (MD 100)

    Pitman Training North London & Hertfordshire
    self -paced with tutor support
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    ...You’ll also learn key configuration settings for browsers and mobile devices to help ensure client privacy. You’ll explore a variety of Windows management tools that can be used by administrators to remotely connect to computers to troubleshoot and fix problems. And you’ll learn about …
    £349
  • Customer Service Level 3

    Online Learning College
    • 28 enquiries
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer service is vital for any business and understanding how to provide quality care for clients is needed to move up to supervisory roles within a company. This Customer Service Level 3 course aims to teach the necessary requirements of those working in a business …
    £299
  • Customer Service Excellence (Level 3)

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Module 1: What is Customer Service Excellence? Module 2: Why is Service Excellence Important? Module 3: What Do Customers Want? Module 4: How to Plan for Service Excellence Module 5: How to Deliver Service Excellence Module 6: How to Monitor Service Excellence What Will You Learn …
    £350
    • 82 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...customer service environment Understand the concepts and practices underpinning customer service delivery Understand the relationship between customer service and a brand Understand the structure of customer service Understand the implications of legislation on customer service delivery …
    £449
  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...place not just during the provision of service. Course Description & Content The Customer Service programme is therefore, designed to allow participants to: Define what is meant by effective Customer Service Identify how “great” customer service and the highest standards of customer …
    £300
  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...in Customer Service Advisor at QLS Level 5 Course 04: Award in Customer Service & Environment at QLS Level 2 Course 05: Award in Know Your Customer at QLS Level 2 This CRM and Phone Based Customer Service Course is ideal for: Aspiring Customer Service Managers CRM System …
    £250
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    ...the Network Infrastructure Module 5: Planning Name Resolution Services Module 6: Planning File and Print Services Module 7: Planning Active Directory Domain Services Module 8: Planning Active Directory Certificate Services Module 9: Planning High Availability Module 10: Planning Backups …
    £495
  • Microsoft Azure Administrator

    Pitman Training North London & Hertfordshire
    Online, self-paced
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    ...vault. Module 5 Azure App Services & Batch Jobs, including code web app deployment, docker web app deployment, app services custom domains, app services scaling a backup, Azure Batch accounts and applications, Azure batch pools, Azure Kubemetes services. Module 6 Azure Availability
    £399
  • Network Administrator Diploma - CPD Certified

    StudyHub
    CPD Certified | 33-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 330 CPD points
    • Tutor support
    Great service
    ...Easily learn the Network Administrator skills and knowledge you want from the comfort of your home The Network Administrator course has been prepared by focusing largely on Network Administrator career readiness. It has been designed by our Network Administrator specialists in a manner …
    £279
  • Customer Service Level 3

    Oakwood Home Learning
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • Tutor support
    ...those looking at working for a business which works closely with clients. This Customer Service Level 3 course is designed to assist those who will work closely with clients to ensure the service they provide to their clients is superior to competition. The most important thing that learners …
    £299
  • Real Estate Agent, Property Sales with Customer Service

    One Education
    Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
    • Online
    • 52 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...Training, Phone-Based Customer Service, and Residential Property Sales. In today's fast-paced world, customer service skills are more important than ever. People are looking for quick and efficient solutions, and with the Phone-Based Customer Service course, you'll learn how to provide …
    £399
  • Moving and Handling Clients

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...and safety risks to clients and care workers. Course modules Module 1: Preparing Clients and Environments for Moving and Handling Module 2: Using Manual Techniques to Assist Clients to Move from 1 Position to Another Module 3: Using Equipment to Assist Clients to Move from One Position …
    £341
  • Level 3 Diploma in Business Administration

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Business Admin Course
    • Online
    • 580 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...the possibilities depending on subject specialism and location, including the following: Coordinator Administrator: £23,416 Events Executive: £29,206 Secretarial Administrator: £22,981 Human Resources Coordinator: £27,874 …
    Save 16%
    £299 £360
  • Diploma in School Administrator Training and Office Skills - QLS Endorsed

    Imperial Academy
    Level 4, 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 47 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...administration, where every lesson is a step towards excellence. Courses included in this School Administrator Training and Office Skills Bundle: Course 1: Diploma in School Administrator Training at QLS Level 5 Course 2: Advanced Diploma in Office Skills and Administration at QLS …
    £250
  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...aspires to create a quality customer service team to improve their chances of converting potential clients into fully fledged customers. To achieve this, it is imperative to create an environment where customers feel appreciated and receive a service that feels sincere and genuine. This …
    £389
  • Anti Money Laundering(AML), Know Your Client (KYC) and Risk Management Certificate

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Know Your Client (KYC) and Risk Management Certificate course has been prepared by focusing largely on Anti Money Laundering(AML), Know Your Client (KYC) and Risk Management Certificate career readiness. It has been designed by our Anti Money Laundering(AML), Know Your Client (KYC) and …
    £279
  • The Effective Administrator- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...people & situations. The Effective Administrator- Virtual Training - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:15 ‘What good looks like’; the qualities, attributes and key skills of the effective administrator; understanding the role. 11:15 - 11:30 …
    £336
  • Office 365 – Administrator

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    ...sites. This introductory Office 365 – Administrator series is meant to give you a foundation of the primary tasks administrators complete on a daily basis as well as give you a tour of the updated interface. Office 365 – Administrator is written by Teresa Potter & narrated …
    £495
    • 115 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Unit 1: Understand the customer service environment (50 hours) Understand the concepts and practices underpinning customer service delivery Understand the relationship between customer service and a brand Understand the structure of customer service Understand the implications of legislation …
    £499
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    ...replication Implementing Active Directory Federation Services 2.1 (AD FSv2.1) Installing and configuring Active Directory Certificate Services (AD CS) Managing certificates Installing and configuring Active Directory Rights Management Services (AD RMS) With Career Match’s e-learning system …
    £495
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environment. 09:30 - 10:00 Coffee & …
    £336
  • Customer Service Manager - QLS Endorsed Bundle

    Imperial Academy
    5 QLS Endorsed Courses for Customer Service Manager | 5 QLS Endorsed Certificates Included | Life Time Access
    • Online
    • 180 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course Course 03: Phone-Based Customer Service Course 04: KYC Course 05: Award in Customer Service & Environment at QLS Level 2 Customer Service Manager - QLS Endorsed Bundle is ideal for: Aspiring CRM Professionals Customer Service Representatives Public Relations Coordinators …
    £250
  • Healthcare Administrator Diploma - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Healthcare Administrator Diploma To participate in this Healthcare Administrator Diploma course, all you need is — A smart device A secure internet connection And a keen interest in Healthcare Administrator Diploma You will be able to kickstart your Healthcare Administrator Diploma …
    £279
  • Account Executive / Account Administrator Advanced Diploma - CPD Certified

    StudyHub
    CPD Certified | 33-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 330 CPD points
    • Tutor support
    Great service
    ...the mass. This Account Executive / Account Administrator course provides complete 360-degree training on Account Executive / Account Administrator . You’ll get not one, not two, not three, but 33 Account Executive / Account Administrator courses included in this course. Plus Studyhub’s …
    £279
  • Forest Schooling, School Administrator, Educational Psychology

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 250 CPD Points > Lifetime Access
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...School Administrator, Educational Psychology. Develop advanced proficiency in Forest Schooling, School Administrator, Educational Psychology methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Forest Schooling, School Administrator, Educational …
    £309
  • Office Administrator Essentials - QLS Endorsed Bundle

    Janets
    4 QLS Endorsed Courses | FREE CPD Accredited & QLS Endorsed Hardcopy Certificates | Lifetime Access | 24x7 Tutor Support
    • Online
    • 840 hours · Self-paced
    • Certificate(s) included
    • 540 CPD points
    • Tutor support
    Great service
    ...qualifications are needed for Learners to enrol on this Office Administrator Essentials Bundle. Upon completing this Office Administrator Essentials Bundle, you open doors to a range of lucrative career paths in the UK: Office Administrator: £20,000 - £30,000 Executive Assistant: …
    £400
  • School Administrator Training at QLS Level 5

    One Education
    Level 5 - two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
    • Online
    • 28 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...school administrator. You're the one in charge, the glue that holds everything together, the linchpin of the entire operation. But how did you get here? What knowledge and skills did you acquire to become an effective school administrator? That's where the School Administrator Training …
    £300
  • Microsoft Teams Administrator - QLS Endorsed Bundle

    Janets
    4 Courses Bundle | QLS Endorsed Training | FREE QLS Hardcopy Certificates | Free PDF Certificates | 24x7 Tutor Support
    • Online
    • 500 hours · Self-paced
    • Certificate(s) included
    • 480 CPD points
    • Tutor support
    Great service
    ...needed for learners to enrol in this Microsoft Teams Administrator Bundle. Upon completing the Microsoft Teams Administrator bundle, you open doors to a range of lucrative career paths in the UK: Microsoft Teams Administrator: £35,000 - £55,000 Collaboration Applications …
    £400
  • Forest Schooling, School Administrator, Educational Psychology

    One Education
    Level 2, 5 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...to implement Forest Schooling in your school or community. School Administrator Training: This course is designed to provide you with the skills and knowledge necessary to become a successful School Administrator. Topics covered include school finances, school policies and procedures …
    £399
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...vitally important part of the sales process. The course also covers listening skills, closing strategies and maximising opportunities. The Client Meeting - Face to Face Selling- Virtual Training - Timetable 09:30 - 09:45 Coffee & Course Objectives 09:45 - 10:00 Introduction …
    £336
  • Human Resource Administrator And Communication (25-in-1 Unique Courses)

    Study Booth
    25-in-1 Unique Courses Bundle || Pay by Instalments || Gift: Framed CPD Certified Hardcopy Certificate & Mortarboard
    • Online
    • 130 hours · Self-paced
    • 250 CPD points
    • Tutor support
    Great service
    ...fortune. To assist you in this endeavour, we present you with this all-inclusive, cutting-edge Human Resource Administrator And Communication bundle. This Human Resource Administrator And Communication bundle consists of 25 courses. Beginning with the basics, we will lead you step-by-step …
    £285
  • Executive Office Skills Level 2 (QLS) Course

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • New course!
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...senior administrators, starting with customer services. Understanding the importance of delivering exceptional customer service is paramount for maintaining client satisfaction and fostering long-term relationships. Through Module 1, participants delve into customer service principles …
    £350
  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...contained within Service Operations including how they interact to make Service Operations work The processes and service lifecycle phases that Service Operation interfaces with The fundamental aspects of Service Operation and be able to define them Service Operation Principles: …
    Enquire for pricing
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...reserved. ITIL® Service Capability - Service Offerings & Agreements (ITIL® SOA) Course Outline This course will cover the following content: Introduction to Service Offerings and Agreements Service Portfolio Management Service Catalogue Management Service Level Management …
    Enquire for pricing
  • Certified Service Desk Manager (CSDM)

    Training Deals
    Online Course
    • 25 enquiries
    • Online
    • Self-paced
    • Tutor support
    Certified Service Desk Manager (CSDM) Course Overview The Service Desk Manager must undertake roles such as controlling and managing the overall smooth running of the service desk and deal with any incidents that occur. In a course lasting four days, delegates will …
    £499
  • Certified IT Service Manager (CITSM)

    Training Deals
    Online course including certificate
    • 47 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    ...Introduction to IT Service Manager IT Service Manager Overview Service Strategy The Culture of Service Management Best Practices Insight IT Service Management Service Management as a Concept The Advantages of IT Service Management Implementing Service Management The Role …
    Enquire for pricing
  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. ITIL® Service Transition is one of the nine …
    Enquire for pricing
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the …
    £468
  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468
  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...modern levels of service expectation, and the appropriate skills that they will need to develop and build in to their own daily approach. By the end of the Customer Service course you will be able to: Explain and understand what your customers expect from you as a service / product provider …
    £354
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...3 day ITIL® Continual Service Improvement (CSI) course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Continual Service Improvement exam, leading to the ITIL® CSI certification. ITIL® Continual Service Improvement is one of the …
    Enquire for pricing
  • ITIL® Service Lifecycle - Service Strategy

    Training Deals
    Online course including exam
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Online Service Strategy Training Course will cover the following topics: Introduction to Service Strategy The value of Service Strategy to the business Service Strategy in regards to the rest of the lifecycle Goals and purposes of service strategy The scope of service strategy …
    Enquire for pricing
  • ITIL® Service Lifecycle - Service Operation

    Training Deals
    Online course including exam
    • 11 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    ...ITIL Service Operation Online Training Course covers the following topics: Introduction to Service Operation The processes and service lifecycle phases Main aspects of Service Operation Core concepts of Service Operation Principles of Service Operation How service operation …
    Enquire for pricing
  • ITIL Service Strategy

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    ...Online Service Strategy Training Course will cover the following topics: Introduction to Service Strategy The value of Service Strategy to the business Service Strategy in regards to the rest of the lifecycle Goals and purposes of service strategy The scope of service strategy …
    Enquire for pricing
  • ITIL Service Operation Training

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    ...ITIL® Service Operation Online Training Course covers the following topics: Introduction to Service Operation The processes and service lifecycle phases Main aspects of Service Operation Core concepts of Service Operation Principles of Service Operation How service operation …
    Enquire for pricing
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service principles …
    Save 16%
    £295 £354
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service principles …
    Save 16%
    £375 £450
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    Advanced Customer Service for the Public Sector- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the Public Sector- …
    £336
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    ...Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the Tourism …
    £336
  • Customer Service Diploma Level 3

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Understanding customer service Module 2: Knowing the customer service rules Module 3: Making customer service personal Module 4: Improving the customer relationship Module 5: Monitoring and solving customer service problemsModule 6: Processing customer service complaints Module 7: Working …
    £368
  • Teaching Assistant: Health and Safety Training for School Administrators (40-in-1 Bundle)

    Study Booth
    40-in-1 Career Mega Bundle! Blended Learning Solutions || Quick || Easy || Affordable Training
    • Online
    • 207 hours · Self-paced
    • 400 CPD points
    • Tutor support
    Great service
    ...1 in Teaching Assistant Bundle Course! ✦✦✦ Embark on a vital mission with " Teaching Assistant: Health and Safety Training for School Administrators ." Navigate the landscape of school safety, transforming environments into secure havens for learning. Begin your journey to safeguard …
    £329
    • 26 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    Xero is the most in-demand accounting software for small to medium-size businesses. It is designed to assist a business in dealing with cash flow, billing, invoicing and submitting data. At KBM Training and Recruitment, we provide Xero training on real company files under the …
    Save 33%
    £398 £600
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...New service desk and helpdesk employees Experienced service desk and helpdesk employees seeking to enhance their skills Helpdesk managers, team leaders or supervisors who want to be able to teach their team members about best practice People seeking new opportunities in service desk …
    Save 16%
    £295 £354
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...New service desk and helpdesk employees Experienced service desk and helpdesk employees seeking to enhance their skills Helpdesk managers, team leaders or supervisors who want to be able to teach their team members about best practice People seeking new opportunities in service desk …
    Save 16%
    £375 £450
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. Outstanding Customer Service Skills- Virtual Training - Timetable 09:30 - 10:00 Coffee & Introduction 10:00 - 10:30 What makes for good customer …
    £336
  • IT Administrator Diploma with Computer Networks, Programming and Computer Building

    Janets
    4 QLS Endorsed Courses | FREE QLS Endorsed Hardcopy Certificates | Free CPD Accredited PDF Certificates | Tutor Support
    • Online
    • Self-paced
    • Certificate(s) included
    • 600 CPD points
    • Tutor support
    Great service
    ...revolution. Elevate your skills and meet the industry's demands head-on. Embark on a transformative learning journey with our comprehensive IT Administrator Diploma with Computer Networks, Programming, and Computer Building bundle. This innovative bundle seamlessly integrates key disciplines …
    £399
  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...leading factor in gaining bigger and better deals with potential clients, and getting repeat business (and referrals for new business) from existing clients. Ultimately, communicating well comes down to building rapport. To build rapport you need to inspire trust across both all forms …
    £420
  • Customer Service Quality Analyst - CPD Certified

    StudyHub
    33 in 1 Exclusive Bundle | CPD Certified Diploma | Free 33 PDF Certificate,Transcript,Student ID & Exam| Lifetime access
    • Online
    • 165 hours · Self-paced
    • 330 CPD points
    • Tutor support
    Great service
    ...Course 23: LinkedIn Marketing & Sales Lead Generation Blueprint Course 24: TikTok Marketing for Business Course 25: Retail Customer Service Training Course 26: Sales Generation Course Course 27: The Ultimate Sales Training Blueprint: How To Master Sales Course 28: Sales & …
    £279
    • 17 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Microsoft Office 365. Earning an MCSA Office 365 certification qualifies you for a position as a software as a service (SaaS) administrator or cloud applications administrator focused on managing Microsoft Office 365 business productivity products like Exchange, SharePoint and Lync. …
    £395
  • CompTIA Cloud+ Technician Programme

    Pitman Training Essex and Suffolk
    Blended learning with tutor support
    • Classroom
    • 30 hours · Part-time
    • Professional certification
    • 30 CPD points
    • Tutor support
    ...Cloud+ validates the skills you need to maintain and optimize cloud infrastructure services. Cloud+ covers the increased diversity of knowledge, skills and abilities required of system administrators to validate what is necessary to perform effectively in data centre jobs. This …
    £399
  • Service Management Overview

    Infrassistance Development Limited
    Half Day, Classroom-based course, delivered virtually during lockdown
    • Classroom
    • 4 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...in scope include: - the concept of a service - the concept of service management - the concept of service management processes - the roles of the service owner and service manager - the roles of the process owner and process manager - service management frameworks such as COBIT, ITIL …
    £299
  • Ethical Hacker Complete Cyber Security Library

    IT Certify
    Ethical Hacker Complete Cyber Security Library | 12 months online Access | Most Popular Cyber Security Package
    • 80 enquiries
    • Online
    • 210 hours · Self-paced
    • Professional certification
    Great service
    ...Specialist IT Technician IT Support Engineer IT Support Analyst Network Administrator Network Technician Network Support Engineer Desktop Support Technician Service Desk Administrator Computer Support Administrator IT Support Technician Helpdesk Manager Senior IT Technician …
    £499
  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Relationship Management Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Phone-Based Customer Service Course 08: Service Helpdesk & Technical Support Course Course 09: …
    £279
  • Customer Service (CRM, KYC & Phone-Based Customer Service)

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...nuances of phone-based service. From understanding the voice of the customer to mastering service environments, this curriculum is a gateway to excellence in the customer service domain. Learning Outcomes Customer Service (CRM, KYC & Phone-Based Customer Service) Bundle: Grasp fundamental …
    £250
  • Field Service Engineer Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...expertise in Field Service Engineer Diploma To participate in this Field Service Engineer Diploma course, all you need is — A smart device A secure internet connection And a keen interest in Field Service Engineer Diploma You will be able to kickstart your Field Service Engineer Diploma …
    £279
  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Customers in Writing Unit 7: Principles of Customer Service Unit 8: Deliver Customer Service Unit 9: Resolve Customer Service Problems Unit 10: Support Customer Service Improvements Unit 11: Provide Post-transaction Customer Service Unit 12: Negotiate in a Business Environment This …
    £269
  • NCFE Level 2 Certificate in Principles of Customer Service

    Oxbridge
    Develop key skills in customer service to overcome expectations, improve loyalty and positive experiences
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 180 CPD points
    • Tutor support
    ...excellent service and why it is important Identify what customers want Devise a plan for service excellence Deliver a service excellence project Monitor and assess the effectiveness of the plan Maintain service excellence in your organisation Explore the role of customer service in creating …
    £495
  • Customer Service Online Training Courses

    Training Express Ltd
    30 Courses Bundle | 30 Free PDF & Hardcopy Certificate | Transcripts Available | Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 01: Customer Service ➽ Course 02: Customer Service Advisor ➽ Course 03: Retail Customer Service - Level 3 ➽ Course 04: Patient Customer Service ➽ Course 05: Communication & Customer Service for Receptionist ➽ Course 06: Phone-Based Customer Service ➽ Course 07: Digital …
    £300
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    ...practice of Customer Service Excellence, in any work environment where customer service excellence is a requirement. No prior knowledge is required. Objectives The objectives of the course are to: Understand excellent service and why it is important Define service excellence Identify …
    £275
  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...consistently better service experience. These learners may be in positions with a specific customer service job title, or their primary duty is to provide outstanding customer service to make loyal customers. This informative Level 3 Diploma in Customer Service comes highly recommended …
    £360
  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Best Practices Course 10: Phone-Based Customer Service Course 11: Service Helpdesk & Technical Support Course Course 12: Call Centre Training: Excelling in Customer Service and Communication Course 13: Diploma in Customer Service & Handling Complaints Course 14: Know Your …
    £279
  • Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma

    Compliance Central
    QLS Endorsed Courses | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    ...Entrepreneurship, Business Management & Customer Service. Customer service representatives aiming to elevate their service delivery. Students pursuing careers in business administration or Entrepreneurship, Business Management & Customer Service . Individuals transitioning into entrepreneurship …
    £310
  • Certificate in Customer Service Management

    Cambridge Management and Leadership School Ltd
    Learn online with support a course developed on customer service standard
    • 30 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 13 CPD points
    • Tutor support
    Great service
    ...in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation policies to deal with customer requirements analyse customer service feedback and …
    £250
  • Real Estate Agent, Property Sales with Customer Service

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificates + Free 10 CPD Course & Assessments> 250 CPD Points > Lifetime Access
    • Online
    • 52 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...with Customer Service . Develop advanced proficiency in Real Estate Agent, Property Sales with Customer Service methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Real Estate Agent, Property Sales with Customer Service . Enhance your …
    £309
  • CQI/IRCA Introduction to Product and Service Management - eCourse

    TPT Consultancy & Training Ltd
    Fully online course, CQI approved
    • Online
    • 2 days · Self-paced
    • Professional certification
    • Tutor support
    Great service
    ...generation, screening and product/service selection. Product/service requirements document. Business review process. Stakeholder management. Concept stage process: Stage process (methodology). Writing a business case. Critical success factors (CSF). Product/service forecast and trend analysis …
    £474
  • Customer Relationship and Phone Based Service - Endorsed Training

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 19 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...communication and service acumen. The journey begins with the Diploma in CRM and PR, enhancing your understanding of customer relations and public image. Elevate your abilities with the advanced Diploma in Phone-Based Customer Service, followed by practical insights into service environment …
    £250
  • AWS Certified SysOps Administrator - Associate

    Pitman Training North London & Hertfordshire
    Self - paced with tutor Support
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    ...with AWS networking and security services. AWS Cloud Practitioner, Cloud+ and Security+ or equivalent This course and associated certification will stand you in good stead in roles that involve configuring, deploying, and managing AWS Cloud services. …
    £499
  • Level 4 NVQ Diploma in Advice and Guidance

    Britannia School of Academics Ltd
    100% Recognised - No Hidden Cost - Employability Skills
    • Online
    • 370 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...guidance clients Unit 2: Manage personal case load Unit 3: Evaluate and develop own contribution to the service Unit 4: Operate within networks Unit 5: Understand the importance of legislation and procedures Unit 6: Support clients to make use of the advice and guidance service Unit …
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    £349 £600
  • IT Training : IT Training

    IT Certify
    Guaranteed Practical Experience | CV Review | 7 Professional courses | Freedom Package
    • 39 enquiries
    • Online
    • 120 hours · Self-paced
    • Professional certification
    Great service
    ...Engineer IT Support Engineer IT Support Analyst Network Administrator Network Technician Network Engineer Network Support Engineer Network Support Analyst Desktop Support Technician Service Desk Administrator Computer Support Administrator
    £499
  • Health and Social Care Management (QLS Level 4)

    One Education
    Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    In the world of healthcare and social services, effective management is crucial for providing the best possible care to patients and clients. That's where our QLS Endorsed Health and Social Care Management bundle comes in - a comprehensive package of courses designed …
    £300
  • MCSE Server 2012 Bundle

    My Training Academy
    • 140 enquiries
    • Online
    • Self-paced
    • Professional certification
    Great service
    ...(NAP). Managing the wider network efficiently with Domain Controllers, service authentication, Active Directory, account policies and GPOs. Microsoft 70-412: Configuring Advanced Windows Server 2012 Services: How sand why to configure Network Load Balancing (NLB) and failover …
    £395
  • Legal Administration (Level 3) Diploma

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...secretary and client care The module looks at attending client interviews, attendance at court; taking messages dealing with telephone calls and anti-money laundering procedures such as collecting identification evidence from clients. Also covered is a wholly important area client confidentiality …
    £456.25
  • Cisco CCNA 200-301 with Live Lab, Practice Test, Study Guide, and Exam

    Hudson
    Includes the official Cisco CCNA 200-301 exam
    • 62 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Redundancy Proto Pt2 IP SERVICES IP Services Overview IP Services: Configuring, Verifying NAT IP Services: Configuring, Verifying NAT Pt.2 IP Services: Configuring NTP IP Services: DNS And DHCP IP Services: DNS And DHCP Part 2 IP Services: Configuring SNMP IP Services: Understanding Syslog …
    £495
  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 155 enquiries
    • Classroom
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    ...Allocating bank payments and receipts • Performing bank reconciliation • Preparing, reconciling and submitting the VAT return to HMRC Services include FREE Practical Accountancy Training on Sage 50 / Xero Software FREE AAT Level 2 Certificate in Bookkeeping AAT Level 3 Lectures …
    from £355
    • 17 enquiries
    • Online
    • Self-paced
    • Tutor support
    Certified Digital Services Project Manager Course Overview Bringing Digital Services to Project Managers around the world, this Certified Digital Services Project Manager course represents the next stage in the evolution of project management, allowing professionals …
    £499
  • CeMAP® Paper 1, 2 & 3 with Tutor + FREE Excel Training

    Training Deals
    Most Recognised Mortgage Advice Qualification
    • 1,208 enquiries
    • Online
    • 24 hours · Self-paced
    • Tutor support
    ...Regulation (UKFR) Unit 1 - Introduction to Financial Services Environment and Products Unit 2 - UK Financial Services and Regulation The environment of the financial services industry, an introduction to the main financial services products and the interplay between regulation and …
    Enquire for pricing
    • 10 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...Windows 7, Enterprise Desktop Administrator Microsoft 70-640 TS: Windows Server 2008 Active Directory Microsoft 70-642 TS: Windows Server 2008 Network Infrastructure Windows 70-646 Pro: Designing and Planning Windows Server 2008, Windows Administrator Microsoft 70-432: SQL Server 2008 …
    £495
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look …
    £336
  • Reception to Perfection- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • Tutor support
    ...first impression for new clients, consistency for existing clients and disseminating information around the company. In so many ways, the Receptionist makes a substantial contribution to maintaining service standards and working relationships with both clients and colleagues. Reception …
    £336
  • Sports Massage Level 3

    Online Learning College
    • 14 enquiries
    • Online
    • 12 months · Self-paced
    • Tutor support
    Great service
    ...of the requirements to begin as a sports massage therapist or for existing personal trainers to offer additional services to clients. Sports Massage allows your clients to recover from training sessions and reduce the chances of injury through targeted therapy. Study Time: 100 hours …
    £299
  • IT Online Training : IT Training

    IT Certify
    Most Popular IT course bundle: CompTIA IT Fundamentals | CompTIA A+ | CompTIA Network + | CompTIA Security +
    • 70 enquiries
    • Online
    • 80 hours · Self-paced
    • Professional certification
    Great service
    ...Specialist IT Technician IT Support Engineer IT Support Analyst Network Administrator Network Technician Network Support Engineer Desktop Support Technician Service Desk Administrator Computer Support Administrator IT Support Technician Helpdesk Manager Senior IT Technician …
    £399
  • Networking : Networking

    IT Certify
    Networking Course Bundle: CompTIA A + CompTIA Network + Cisco CCNA Cisco CCENT
    • 22 enquiries
    • Online
    • 200 hours · Self-paced
    • Professional certification
    Great service
    ...Specialist IT Technician IT Support Engineer I T Support Analyst Network Administrator Network Technician Network Support Engineer Desktop Support Technician Service Desk Administrator Computer Support Administrator IT Support Technician Helpdesk Manager Senior IT Technician …
    £399
  • Communication Skills Training Online

    Powercall Global Training
    Online interactive course, study from home, delivered by a senior trainer
    • Online
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...customer service or generating leads, effective communication is rightly considered to be the most important skill a person requires in order to be successful. Time and time again, excellent communication is a leading factor in gaining bigger and better deals with potential clients, and …
    £420
  • MCSA Server 2016 Classroom based Training

    Impact IT Training
    Hands on Training with 100% passing Guarantee
    • 23 enquiries
    • Classroom
    • 6 days · Part-time or full-time
    • Professional certification
    • Tutor support
    ...local and global level. This is why, having skills and expertise in Server 2012 is essential in skill sets of IT Infrastructure Engineer, administrator or IT Managers. MCSA Server Infrastructure 2012 course provide opportunity to learn and validate these skills. Impact IT Training offers …
    Enquire for pricing
  • Level 3 NVQ Certificate in Advice and Guidance

    Britannia School of Academics Ltd
    100% Recognised- No Hidden Cost- Employability Skills
    • 45 students
    • Online
    • 210 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Training (RQF) Unit Structure Unit 1: Establish communication with clients for advice and guidance Unit 2: Support clients to make use of the advice and guidance service Unit 3: Review own contribution to the service Unit 4: Understand the importance of legislation and procedures …
    Save 46%
    £319 £600
  • Microsoft Azure Fundamentals

    Pitman Training North London & Hertfordshire
    Online, self-paced
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Azure Administrator is an IT Training course designing to help you learn about cloud computing, managing Azure services, storage databases and data analytics , app services and more. Each online training session will guide you through step-by-step and help you learn what …
    £399
  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    ...accurate, up to date records of customers, projects, products etc. So, for example, if you’re working as a PA, EA, VA, Secretary, Administrator or Customer Services Executive, learning how to use this software properly will help you and your skill stand out from the crowd. There are …
    £479
  • AAT Level 3 Diploma in Accounting with Practical Training

    KBM training
    Sage/QuickBooks/ Xero/ Payroll
    • 69 enquiries
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • 20 CPD points
    • Tutor support
    Great service
    ...qualifications with Accountancy Work Experience for jobs such as Accountant, Accounts Assistant, Finance Assistant, Bookkeeper and Payroll Administrator . Our Qualified Accountants will help you to gain AAT qualification and will also provide you the opportunity to work on real business …
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  • Data Analysis with Microsoft Power BI - Introduction

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £248
    • 99 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...Analysing Data with Microsoft Power BI. Course Content Lesson 1: Analysing Data with Self-Service BI Topic A: Data Analysis and Visualization for Business Intelligence Topic B: Self-Service BI with Microsoft Power BI Lesson 2: Connecting to Data Sources Topic A: Create Data Connections …
    £297.60

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.