Skip to content
170

Call OR Agent courses

Sort by :
Most relevant Most popular Lowest price Highest price Recently added

Search results

  • Agile Change Agent Foundation

    Training Bytesize
    2 day virtual classroom course and official exam | APMG accredited | 5* reviews
    • Online
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...right tools to reflect the agile approach. An Agile Change Agent combines all of these skills to make sure the organisation sees positive results from any transformational projects they implement. An Agile Change Agent knows what information they need, where to find it and how to …
    £778.80

  • Call Centre Training -Trainer Training Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...Wrapping Up. Call Centre Training -Trainer Training Materials & Resources. This online Call Centre training course was developed for customer service staff working in a call centre (call center). For many people, the term Contact Centre relates to sales calls and telemarketers …
    £695

  • Diploma of Real Estate (Online)

    International Career Institute
    Tutorial Support - Interest Free Payment Plans - Course Developed in Consultation with Industry
    • 7,211 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...individuals and you have exceptional communication and people skills, then you won’t regret a career in the real estate industry. Real estate agents are expected to be knowledgeable in buying and selling as well as assess, manage, or lease properties. They are a great asset to their clients …
    Enquire for pricing

  • Level 3 Award in Sports Intermediary- Pathway 1- Football Agent

    ASQ Training and Assessments LTD
    Football Agent Classroom based course
    • Online
    • 2 days · Part-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Trending
    ...football agents from all over world This Course is an Ofqual regulated qualification, which is verifiable from anywhere in the world. This course is made for candidates who will like to become a football intermediary(football agent) or are already working as football agents and …
    £800

  • Estate Agent Complete Bundle - QLS Endorsed Certificate

    Imperial Academy
    5 QLS Endorsed Courses for Estate Agents | 5 QLS Endorsed Certificates Included | Lifetime Access
    • Online
    • 39 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...with the "Estate Agent Complete Bundle - QLS Endorsed Certificate". This comprehensive course bundle opens the door to a realm where property dreams become realities, blending knowledge in estate management, property law, and real estate investment. The "Estate Agent Complete Bundle" …
    £599

  • Travel & Airline Studies Professional Certificate

    Exodus Training and Recruitment
    Industry experts | Industry Recognised Certificate | Professional Course | GDS Training
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...wealth of career options in the following areas: Airline ticketing agent Airline call centre Airline reservation agent Airport ticketing desk agent Call centre retail travel agent Work for a luxury travel agent Work for a luxury tour operator Business or Corporate travel …
    £627

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Outgoing Calls - Maximising Effectiveness London Outgoing Calls - Maximising Effectiveness Manchester Outgoing Calls - Maximising Effectiveness Nottingham Outgoing Calls - Maximising Effectiveness Birmingham Outgoing Calls - Maximising Effectiveness Bristol Outgoing Calls - Maximising …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Course Locations Call Centre - Achieving Best Practice London Call Centre - Achieving Best Practice Manchester Call Centre - Achieving Best Practice Nottingham Call Centre - Achieving Best Practice Birmingham Call Centre - Achieving Best Practice Bristol Call Centre - Achieving …
    £516

  • Closing Incoming Calls Effectively

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...London Closing Incoming Calls Effectively Manchester Closing Incoming Calls Effectively Nottingham Closing Incoming Calls Effectively Birmingham Closing Incoming Calls Effectively Bristol Closing Incoming Calls Effectively Edinburgh Closing Incoming Calls Effectively Leeds Closing …
    £516

  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...in Making Face to Face Cold Calls London Confidence in Making Face to Face Cold Calls Manchester Confidence in Making Face to Face Cold Calls Nottingham Confidence in Making Face to Face Cold Calls Birmingham Confidence in Making Face to Face Cold Calls Bristol Confidence in Making …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Dealing with Incoming Calls Positively Nottingham Dealing with Incoming Calls Positively Birmingham Dealing with Incoming Calls Positively Bristol Dealing with Incoming Calls Positively Edinburgh Dealing with Incoming Calls Positively Leeds (Split into two groups) …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK. CPD Value 5.5 Hours Telephone Techniques - Incoming & Outgoing Calls - Timetable …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...- Incoming Calls London Excellent Customer Care - Incoming Calls Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent …
    £516

  • The Ultimate Fares Construction and Ticketing Course - Advance Level

    Exodus Training and Recruitment
    Industry experts | Industry Recognised Certificate | Professional Course | GDS Training
    • Online
    • 240 hours · Self-paced
    • Tutor support
    ...examples of the following areas: • Airport Ticket Desk • Airline Reservations • Airline Call Centre • Airline Reservation Agent • Fares Desk Agent • Travel Consultant Business Travel Agent. We also assist in finding employment with your chosen career path. …
    £577

  • Airport Customer Service Agent Distance Learning Course - Platinum Level Course

    Exodus Training and Recruitment
    Industry experts | Professional Course | GDS Training | Amadeus Training
    • Online
    • 220 hours · Self-paced
    • Tutor support
    ...options: Airport Customer Service Agent Airport Passenger Service Agent Airport Information Desk Passenger Service Assistance Passenger Ambassador Customer Service Host Meet & Greet Assistant Arrival and Transfer Assistant Passenger Service Agent Reduce Mobility Assistant. …
    £695

  • Multi-Level Marketing - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary agent, but also from the sales and profits of the agents they have recruited …
    £695

  • Contact Centre Training - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...Parking Lot Lessons Learned Completion of Action Plans and Evaluations What is a contact centre? "A contact centre, also called call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone" Why choose our …
    £695

  • Artificial Intelligence and Machine Learning - Foundation

    Duco Digital
    100% Pass Rate | BCS Foundation Certificate | Free one year BCS Associate membership with Career Support
    • Online
    • 60 hours · Self-paced
    • Professional certification
    • Certificate(s) included
    • Tutor support
    ...(20%) Demonstrate understanding of the AI intelligent agent description, and: list the four rational agent dependencies. describe agents in terms of performance measure, environment, actuators, and sensors describe four types of agent: reflex, model-based reflex, goal-based and utility-based …
    £699

  • Airline Fares and Ticketing Classroom Based Course

    Exodus Training and Recruitment
    • Classroom
    • 8 weeks · Part-time
    • Tutor support
    ...with the examples of the following career paths: Airport Ticket Desk Airport Customer Service Agent Airline Reservations Airline Call Centre Airline Reservation Agent Fares Desk Agent Travel Consultant Business Travel Business Start-up - Travel Agency …
    £747

  • Winning More Business on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Course Objectives 09:45 - 10:15 Telephone Prospecting 10:15 - 11:00 Task 1: Follow Up Calls (What do you really want to achieve with these calls?) 11:00 - 11:15 Starting the Follow-Up Call (Ensuring information sent has been received and questions to establish degree of interest) …
    £516

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills …
    £516

  • Achieving Sales on the Telephone

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    ...structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales …
    £780

  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    ...Preparation for the Calls (Includes an introduction to objection-handling) 11:30 - 11:45 Coffee Break 11:45 - 12:30 Participants to make outgoing calls (One to one supervision and advice) 12:30 - 13:30 Lunch Break 13:30 - 14:00 Discussion on 1st Session of Calls 14:00 - 14:30 …
    £576

  • Airport Passenger Services Professional Classroom Based

    Exodus Training and Recruitment
    3-Day Classroom based course, tutor support and final exam included
    • Classroom
    • 3 days · Part-time
    • Certificate(s) included
    • Tutor support
    ...Course can provide candidates with a wealth of career options in the following areas: Airport Passenger Service Agent Airport Customer Service Agent Airport Ticket Desk agent for established airlines …
    £627

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Preparation for the Calls (Includes an introduction to objection-handling) 11:30 - 11:45 Coffee Break 11:45 - 12:30 Participants to Make Outgoing Calls (One to one supervision and advice) 12:30 - 13:30 Lunch Break 13:30 - 14:00 Discussion on 1st Session of Calls 14:00 - 14:30 …
    £516
Sort by :
Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
View all