2 Days | MANAGERIAL CONFLICT™ | ILM Conflict Management for Senior Managers
Hill Training Ltd
Summary
- Discounts for group bookings
- Interest free credit
- 100% money back guarantee
- Cash
- Cheque
- Credit Cards
Location & dates
United Kingdom
51 Lever Street
Manchester
Lancashire
M11FN
United Kingdom
LEEDS
West Yorkshire
LS14HR
United Kingdom
Oozells Square
Birmingham,
B12LP
United Kingdom
Overview
CONFLICT MANAGEMENT OVERVIEW
Annihilate Team Conflict, To Reunite Your Combined Forces.
Nicholas Hill designs and delivers this conflict management training course, specifically for senior managers. If you have severe conflict management problems, which you need to resolve, then you require a veteran practitioner of leadership and management instead of just a theorist.
---
Nicholas Hill is the coach, mentor, and trainer, called upon by celebrity business leaders. He has conducted exclusive interviews for Managerial Magazine with One Minute Manager Ken Blanchard; Environmental Attorney Erin Brockovich; Rich Dad Robert Kiyosaki; Wolf of Wall Street Jordan Belfort; Millionaire Maker Richard Denny; Father of Behavioural Modelling Wyatt Woodsmall; Master of Attitude Nick Vujicic; Prolific Storyteller J.John; Power Connector Judy Robinett; Serial Entrepreneur Lara Morgan; Mister Customer Service Shep Hyken; and many other celebrity leaders.
---
SCHEDULED DATES
LONDON: 14-15 APRIL 2016, 4-5 AUGUST 2016
MANCHESTER: 25-26 FEBRUARY, 2016
GLASGOW: 28-29 APRIL, 2016
BIRMINGHAM: 23-24 JUNE, 2016
LEEDS: 18-19 AUGUST, 2016
BRISTOL: 20-21 OCTOBER, 2016
MANCHESTER: 20-21 DECEMBER, 2016
Places go quickly due to limited seating. Please ENQUIRE NOW to avoid disappointment
---
CONFLICT MANAGEMENT PACKAGE
- 100% Money Back Guarantee
- Skills Development Guarantee
- Qualified, Experienced and Named Trainer
- Internationally Recognised Certification
- Lunch and All Day Refreshments
- Comprehensive Full Colour Training Manual Portfolio
- Prestigious Training Venues and Facilities
- Dedicated Customer Care Account Manager
- Post-Course Webinars, Articles, E-Books, E-Magazines
- Discounts For Teams and Multiple Delegates
- Discounts For Individuals, Charities, Public Sector
---
CONFLICT MANAGEMENT METHODOLOGY
- Blended Leadership, Management, Psychology Topics
- Unique, Proven and Copyrighted Course Content
- Dynamic and Animated Training Delivery
- Experiential Learning, Exercises and Role-Play
- Facilitation of Provocative Group Discussion
- Accelerated Learning and Cognitive Conditioning Techniques
- In-Class 1-2-1 Executive Coaching and Mentoring
- Theoretical Understanding and Personal Application
- No PowerPoint Slide Presentations
Course media
Description
DIRECTIVE COMMUNICATION
• Counter the accusations, condemnations, and criticism that trigger workplace conflicts
• Contest team member ideas, without attracting offensive or defensive responses
• Give clear directives to prevent any misunderstandings or non-compliance
---
TEAM RAPPORT
• Eliminate inequality to build healthy rapport between diverse team members
• Leverage advanced rapport building techniques, by aligning and guiding behaviour
• Nurture relationships to forestall conflicts, by enhancing your interpersonal skills
---
COGNITIVE NEGOTIATION
• Improve your leadership skills, by learning to disagree amicably with other people
• Identify the cognitive styles of your colleagues, to strike a chord with their thinking
• Negotiate skilfully, to enable your team to reconsider or accept your argument
---
COMMUNICATION STYLES
• Employ advanced language patterns, to deactivate team conflicts rapidly
• Distinguish between and respond suitably to various communication styles
• Utilise 'sensory language' and 'positive language', to lift people out of conflicts
---
BODY LANGUAGE
• Diffuse conflicts rapidly, by revealing and addressing concealed messages
• Recognise the five primary body language patterns and respond accordingly
• Integrate non-verbal communication into your existing language patterns
---
STRATEGIC NEGOTIATION
• Present your thoughts firmly, when other people reject your opinions or ideas
• Adopt flexible and customised negotiation strategies, to resolve conflicts amicably
• Free your negotiation from debilitating deadlocks, by expediting a consensus
---
EMPATHY & ATTITUDE
• Develop a leadership attitude, which withstands the repercussions of conflicts
• Hone your empathy skills, to understand and relate to difficult personality types
• Rejuvenate your outlook and leadership skills, to bond with disagreeable colleagues
---
LISTENING & OBSERVING
• Cultivate 'sensory acuity', to grasp important signals that you delete unconsciously
• Enhance your listening and observational skills, to magnify your comprehension
• Use ingenious and proven methods for lie detection that the police and military utilise
Who is this course for?
Senior managers, middle managers, line managers
Career path
The purpose of this conflict management training course is to explore and practise tools to help you radically transform your ability to resolve conflict, so you can survive and thrive in senior management or middle management.
Questions and answers
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.