The course looks at the role of the team leader from building the perfect team through to dealing with difficult behaviour. The team leader's role in inspiring and motivating their team, in ensuring effective communication, in delegating and managingperformance and in managing their own...
Who is it for? This EDI Business Management Certificate is ideal if you’re seeking an entry level management role, or looking to develop proven organisational skills as an employee or small business owner. The course will teach you to efficiently manage your own time and the workflow of other...
Provided by The Chartered Institute of Personnel and Development (CIPD)
The CIPD Advanced Award in PerformanceManagement is a specialist competency-based award. It has been specifically designed for HR professionals with expertise and competence in the area of performancemanagement, who wish to gain recognition of their experience gained to date. The competency...
Giving a presentation can be a scary prospect - but this course will give you the confidence and presentation skills to become an effective speaker. And you will even have fun at the same time! Our presentation skills training courses are practical and fun, with lots of tips for calming your nerves...
Provided by The Chartered Institute of Personnel and Development (CIPD)
This two-day Practical PerformanceManagement - supporting good practice course will show you how to get the best out of others and how to develop principles, practices and behaviours to support high performance working. Practical PerformanceManagement - supporting good practice can be completed...
Provided by The Chartered Institute of Personnel and Development (CIPD)
This Psychology of Managing Performance course gives you a wealth of knowledge and skillls to achieve measurable and sustainable improvements to performance at both individual and organisational levels. What is performancemanagement (PM) and how do we describe it?Processes...
Coaching is an invaluable tool for managers who want to motivate and support their team to improve performance and manage change. It can also be part of an organisational strategy to support change at individual, team and organisational level.Coaching is increasingly recognised as a flexible...
This London based one day training workshop is part of our management training portfolio, focusing on performancemanagement. It will give you a sound overview of the appraisal process as well as helping you make the most of the appraisals for your own team. We start by looking at the principles...
Provided by The Chartered Institute of Personnel and Development (CIPD)
As a line manager, you can now gain an excellent overview of management psychology to bring out the best in other people. This two-day course will maximise your existing skills, and give you solid techniques to improve individual and teamwork performance; contributing further to your...
Increasingly, many of us are called upon to train colleagues or run training sessions for partner organisations. Perhaps you have a role in induction training, or maybe you are a manager who needs to upskill your team to face a new challenge. Maybe you are an IT professional who helps staff...
This London based assertiveness training provides the skills you need to become more assertive, and helps you develop a personal style that will benefit you, your colleagues and your organisation. Organisations are more successful when staff interact with assurance and clarity. Do you wish you ha...
to improve their performance and stay with your company. Models for managing technical professionals In this course you'll learn a variety of ways to motivate, manage, and lead technical professionals and how to get and keep your technical teams working together efficiently and effectively. You'll...
to use straight away. Over the two days our personal effectiveness training courses will cover: basic assertiveness: the ideas behind assertive behaviour and how you can apply them to your own situationsassertiveness in dealing with senior managers and learning to say "no"communicating...
Provided by The Chartered Institute of Personnel and Development (CIPD)
This highly practical and interactive two-day course is the ultimate guide to preparing for, introducing and delivering change in your organisation. The step by-step approach will help you succeed when dealing with fast-paced change initiatives. Lessons from previous waves of changeAppreciative ...
If you are a technical professional wishing to make the move into management, chances are that this will require skills beyond the technical expertise you demonstrate in your current role. This course will prepare you for this step up, teaching you how to manage processes, strategies and your...
Provided by The Chartered Institute of Personnel and Development (CIPD)
managers how they can measure and manage the performance of all their staff from the day that person commences their employment with the organisation. The Performance Review Skills for Line Managers one-day course looks at performancemanagement from the organisation’s perspective as well as the line...
Provided by The Chartered Institute of Personnel and Development (CIPD)
Managing Poor Performance, Absence and Stress is a one-day course which provides the knowledge and skills to assist in reducing absence and tackling poor performance in the workplace, including formal actions such as disciplinary procedures. By the end of the Managing Poor Performance, Absence...
If you are looking to progress into management, or are new to management and are looking to improve your performance, then this Leadership essentials course will help you achieve those aims. Taking you through the fundamentals of leadership, this course will help you demonstrate to employers...
Almost everyone has been in a meeting that wasn’t a productive use of their time. This course will help you to minimise this impact, and help you to get the maximum performance out of everyone present. By introducing you to the techniques required to improve your business meetings...
required to take on any call centre role. Why do this course? Looks great on your CVShows recruiters you have the skills they are looking forGives you a great grounding in managing a call centre environment The call centre industry This course will examine all of the aspects of a call...
you will cover: the manager’s role: key management responsibilities leadership and management planning ahead: principles, tools and strategies motivating and managing individuals performancemanagement systems: induction, appraisal and supervision offering effective and appropriate feedback the art...
Provided by The Chartered Institute of Personnel and Development (CIPD)
workMonitoring performance effectivelyGiving supportive guidance and feedbackReviewing performance against objectives and action plans, using Appraisal systems as appropriate. Day two Developing your management style Communicating the message with clarity and styleBalancing the need for achieving...
Who is it for? If you’re looking to progress to a management role or want to improve your performance as a manager, the NCFE Certificate in Management Course will help you further your career, achieve your goals and earn a valuable new qualification. No matter what sector you work in, leadership...
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