Work from Home If You Live In The Norwich Area Only

Position: Personal Move Assistant

Location: Work from home (You will be required to attend our Gorleston office once a month for further training and 121s)

Introduction: We're looking for dynamic individuals to join our concierge team.

Role Overview:

As a member of our concierge team, your responsibilities will include:

• Handling a high volume of inbound and outbound contacts via calls, webchat, and email.
• Registering client details and forwarding them to relevant in-branch teams to arrange viewings.
• Booking property valuations.
• Completing various administrative tasks for our network of branches, such as creating brochures, floor plans, window cards, editing photos, and data input.
• Collaborating with your team to achieve success and maintain consistently high service standards.

• You will work a 40-hour week, spread over 5 days. The vacancy hours are Tuesday to Saturday 9am to 6pm or Sunday to Thursday 9am to 6pm. A schedule will be allocated to you at the end of the recruitment process.

Candidate Requirements:

To excel in this role, you should answer "yes" to the following statements:

• I am a highly self-motivated, ambitious, target-driven individual who can work independently and adapt to changing situations.
• I possess excellent telephone etiquette.
• I am resilient and can work effectively under pressure and within deadlines.
• I thrive in competitive environments.
• I have exceptional organisational and time management skills.
• I am proficient in computer usage, with excellent keyboard skills.
• I have a proven track record of delivering outstanding customer service.
• I have an appropriate space to work from home, away from family or any distractions.
• If you have any children under the age of 12 in the property whilst you are working, another adult must be present to care for the children.
• I have a reliable, high speed internet connection.

Rewards:

• Competitive basic salary ranging from £21,000 to £24,000 per year, depending on sales experience.
• Uncapped commission scheme in addition to the basic salary.
• Participation in the company Elevate scheme.
• Dedicated training from day one, with ongoing coaching and development opportunities to advance your career at Spicerhaart.

Finer Details:

This role is permanently work from home, you must live in the Norwich, United Kingdom area and a minimum of once a month you will be required to attend our Gorleston office for further training and 121s. We shall supply you with your pc equipment to work from home.

We are currently conducting our selection process using video software. To be eligible to proceed in our recruitment process, you will need:

1. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
2. We’ll need evidence of your right to work in the UK, in the form of:

• Passport/Birth Certificate

We will also need

1. Proof of Address
2. National Insurance

Equal Opportunities:

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.

To All Recruitment Agencies:

Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

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