Weekend Receptionist

Weekend Receptionist

Required cover:

• Thursday 28th April - 2 hour handover
• Fri 29th April - 10am to 4pm
• Saturday 30th April - 8.30-5pm
• Monday 01st April - 10am to 4pm

Our client is looking for someone who has exceptional customer services skills, enjoys interacting with the public and has a friendly personality.

Your primary responsibilities typically include:

1. Answering Calls: You'll be responsible for answering incoming calls promptly and professionally. This might involve providing basic information, taking messages, or transferring calls to the appropriate person or department.

2. Meeting and Greeting: When visitors arrive, you'll be the first point of contact. Greeting them warmly and directing them to the appropriate person or area is key.

3. Transferring Calls: If a caller needs to speak with someone specific within the organisation, you'll transfer the call to the appropriate extension or department. It's important to do this efficiently to ensure good customer service and minimize hold times.

4. Handling Enquiries: You'll likely receive enquiries from callers or visitors about various matters. These could range from basic information about the company or its services to more specific questions about appointments, schedules, or procedures.

5. Taking Messages: Not all calls can be immediately transferred to the intended recipient. In such cases, you'll need to take detailed messages including the caller's name, contact information, reason for calling, and any other relevant details. It's important to ensure accuracy when recording messages.

6. Maintaining Reception Area: Keeping the reception area clean, organized, and presentable is also part of the role.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.