Warehouse Operations Manager

About the role

To support the Site General Manager in the efficient, safe and cost effective management of all warehouse operations within the Fareham site. As part of the site management team, you will play a proactive role in the development of site/divisional initiatives. 

This role requires someone capable of working under pressure, displaying a good analytical approach to work to deliver business results and to achieve performance and service levels. We are looking for an enthusiastic and experienced Manager with previous Warehousing background as the role will oversee all operational activities for a fast-moving Warehouse whilst promoting a Health, Safety and Legal culture.

Candidates will require strong leadership skills and have extensive people management experience as they will be leading a large team. Working within a team environment, the successful candidate work to achieve operational KPIs to tight deadlines and drive improvements by engaging the team in promoting a positive culture.

Role Responsibility

The management of warehouse operations to ensure that the warehouse team meets their output targets through the effective management of warehouse operatives

Ensuring that the warehouse operation conforms to all budgetary, service, security, stock integrity, health and safety and other legal requirements during their shift

Contribute to and support plans to improve quality of operations

Achievement of customer service targets for warehouse operations during their shift

To meet service targets in a cost effective and timely manner during their shift

Input to the budget process

To help minimise labour costs, both fixed and variable ensuring that overtime and agency costs are managed within budget

To ensure that equipment cost are minimised by effective control of usage and maintenance

Effectively managing the shift Team Managers ensuring that  all key performance measures are met

Effective training and development of the team to improve their management skills.

To maintain high standards of behaviour in the workplace through the effective use of the disciplinary and grievance procedures, liaising with senior managers and human resources department where appropriate.

To monitor absence/poor timekeeping of the warehouse team to ensure that this is kept to a minimum.

To communicate regularly with all team members, ensuring that team briefings are conducted effectively.

Maintenance of good industrial relations within the warehouse

You will need

Key Capabilities:

• Commitment and ability to work under pressure
• Excellent people management skills and the ability to develop self and others
• Experience of applying a working knowledge of relevant legislation, e.g. Health & Safety, Employment Law, Discrimination etc.
• Ability to effectively plan labour and resource to deliver operational requirements to a timely manner whilst meeting agreed KPI’s and Service Levels
• Able to identify problems and provide effective business solutions
• Effective team worker and confident and positive communicator.

Previous experience within a Warehouse operation will be essential. Excellent people management skills together with the ability to plan resource and report KPI information with accuracy are key skills for this role.

Essential Skills

• Demonstrates high levels of initiative, focus and commitment and flexibility
• Excellent understanding of multi temperature warehouse / transport procedures and compliance
• Experience of volume and cost planning
• Management experience in a FMCG environment of at least 3 years
• PC skills for Excel / Word / PowerPoint and WMS experience
• Knowledge of Transport operations / legislation is preferred but not essential.

The successful candidate will be required to work predominantly weekdays but flexibility of hours is required with operational needs and may include the occasional weekend working.

Whats in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
• A great holiday package

About The Company

Be part of something special. Join our team at Booker.

Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*