Underwriting Quality Control Assessor

Underwriting Quality Control Assessor

Job Market - Insurance Underwriting / Risk

Underwriting Quality Control Assessor - About the role

Primarily responsible for ensuring adherence to underwriting manuals by way of reviewing, critiquing and feeding back findings on reviews to Head of Quality Control. The role can be conducted predominantly from home (once fully trained), but that some office attendance (usually once a week) and at meetings (as required) is to be expected and accepted as part of this role

Underwriting Quality Control Assessor - Key duties

Complete reviews of files pursuant to underwriting or claims manuals.

Complete desk review of pricing, documentation and other requirements as outlined in the QCP guidelines.

Perform quality control pre-issuance reviews on selected files.

Perform analysis of policy documentation to determine if appropriate policy has been issued and meets eligibility requirements/clients demands and needs.

Review multiple files based on requirements listed to ensure delegated authority, Service Level Agreements and other pertinent guidelines are met.

Conduct call reviews to ensure that customers are provided with all relevant disclosures and information in line with internal standards and regulatory requirements.

Assist Head of QC in preparing and maintaining annual Quality Control Programs (QCP) for QC of the Underwriting Departments for Board approval and subsequent implementation.

At times assist Head of QC in preparing of deliver monthly/quarterly reports of the QC findings revealed by the QC reviews of underwriting files to Senior Management and other appropriate stakeholders following review.

At times assist Head of QC in providing feedback to Underwriting line managers on staff quality issues, discuss trends and agree solutions to issues raised having carried out route cause analysis where appropriate.

Perform QC reviews of files in accordance with the QCP and accepted quality control standards, including individual audits and TCF reviews. Adhere to Underwriting conditions and other key areas as laid out in the QCP.

Continuously identify areas for improvement and provide potential solutions to the company and reduce costs.

Underwriting Quality Control Assessor - Key requirements

Good working knowledge of Open GI.

Skills and Competencies

Excellent communication skills.

An understanding of the UK insurance market, including trends, risks and regulatory changes.

The ability to understand diverse client needs, including specific industry risks and business objectives.

Strong interpersonal and negotiation skills.

Articulate & Numerate.

Analytical and ability to solve problems.