Treatments Manager

 
Imagine being the driving force behind a team of talented therapists at a leading Hotel & Spa in the Hospitality & Tourism sector. As Treatments Manager, you will lead and inspire your team to deliver exceptional treatments, surpassing guest expectations and maintaining the highest industry standards. With a competitive salary, this permanent role offers a unique opportunity to contribute to the spa's success and enhance the guest experience.

• Lead and manage a team of therapists, fostering motivation and inspiration.
• Deliver first-class treatments that exceed guest expectations, ensuring exceptional customer satisfaction.
• Conduct daily team meetings and one-on-one sessions to support team welfare, development, and training.

• Proven leadership skills and experience in motivating a team in a spa or hospitality setting.
• Demonstrated ability to drive revenue targets and maintain high levels of customer satisfaction.
• Strong training and development background 
• Excellent organisation skills and attention to detail for stock control, management and ordering.
• Passion for providing exceptional guest experiences and high standards of service.
• A strong passion for the beauty, spa and wellness industry, keeping up to date with industry trends

• NVQ level 3 or equivalent in beauty therapy
• Experience working in 5 star luxury spa
• Own transport required due to remote location 
• Previous experience of leadership or management
• Flexibility to work shifts including weekends