Training Co-ordinator

Job Title: Training Co-ordinator

Salary: £24,500

Location: Shirley - onsite car parking

Hours: HYBRID - 37 hours - Monday - Friday 09.00 - 17.00, early finish on a Friday

Tuesday & Friday at Home

Benefits: 26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much more!

Seeking a role within a fast paced Training environment?

Possess excellent coordination and administration skills?

Confident, driven and able to work to tight deadlines?

If yes, we would love to hear from you!

Description:

Our client within the education sector is recruiting for a Training Co-ordinator to join their team. With a passion to learn, my client will offer full support, and everything needed to carry out the role in the most effective and successful way.

Working within a fast-paced environment you will be responsible for providing the administrative support to coordinate training courses and support delegates and trainers.

Key Duties:

• Responsible for the coordination of CPD accreditation for qualifications, training and events
• Responsible for the coordination of webinars
• Responsible for the coordination of public and inhouse training courses
• Accurately process training bookings
• Issue delegate communications
• Add future training course dates (ideally six months in advance) to the CRM, to advertise via the website
• Confirm and cancel courses and schedule on a weekly basis and updating the schedule
• Sourcing of trainers once courses have been confirmed
• Raise PO is via WAP
• Request venues and accommodation where required via the events team for external training courses (face to face)
• Ensure the learning platforms are available and accurate before training courses go live
• Provide telephone support to customers and stakeholders
• Maintain open communication with the team to ensure efficiency
• Follow relevant ISO 9001 processes to complete tasks
• Support the Training Manager with helping to achieve the overall departmental strategy
• Assist in the maintenance of all documentation such as customer correspondence, booking forms and training course information, to ensure accuracy and data retention policies are adhered to
• Other ad hoc administrative duties required to support the business

Person Specification:

• Data entry experience and intermediate levels of IT literacy
• Ability to meet deadlines whilst maintaining a high standard
• Proactive approach to challenges
• Process driven
• Good oral and written communication skills
• Attention to detail
• Flexibility and determination
• Self-motivated with a positive attitude
• Deliver customer service to best of their ability
• Excellent knowledge of Microsoft office packages
• Excellent communication skills
• Time management skills

Benefits: 26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much more

For more information, or to apply for this vacancy, please call Lindsey Atkins or get in touch.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

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