Tenant and Landlord Engagement Officer

Tenancy and Landlord Engagement Officer

Islington

Hybrid

£30 per hour umbrella

Contract (3 months+)

The Role:

This role sits within the Residential Environmental Health Team and meets our commitment to assist landlords and tenants as well as supporting our work to tackle rogue landlords and letting agents exploiting tenants in in the area.

Key responsibilities will include:

• Providing advice, advocacy, and assistance to tenants on their rights and responsibilities and landlords/letting agents on their rights and obligations.
• Developing opportunities across the council to engage with tenants and landlords with the aim of improving the management of privately rented homes in the borough.
• Organising meetings, groups and other platforms with internal and external stakeholders involved in private rented housing to promote good practise in rented accommodation. Including establishing and promoting our Landlords Forum.
• Leading on consultation & research to identify & assess the views & priorities of stakeholders with the aim of developing strategies for landlord and tenant engagement.
• Playing a proactive role in the development of policies and procedures that impact on private sector tenants and landlords.
• Identifying external funding opportunities & ensure timely bids are made to maximise resources available.
• Initiating campaigns and publicity locally and link with those nationally concerning the private rented sector to promote quality, safety, and security in private rented sector housing.
• Designing new ways to engage with landlords and tenants and make recommendations to the management team.

Acting as the authority's expert in matters of landlord and tenant law, carry out casework and provide support to tenants to ensure their rights are protected.

The Candidate:

• Degree or level 6 qualification in a relevant field or extensive practical experience landlord and tenant engagement activities
• Experience of working in tenancy relations role including investigating harassment and illegal evictions
• Experience of working in partnership with other teams and organisations
• Experience of securing compliance with legal requirements through engagement and enforcement using relevant legislation, codes of practice and guidance relating private tenant and landlord and private sector housing
• Good team working skills, including the ability to work flexibly to achieve service outcomes and manage conflicting demands

How to Apply:

Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on;