Tenancy Progression Administrator

Team Overview

The Tenancy Progression Team has 19 team members, a Head of Department, 4 Team Leaders & 5 Associates. We specialise in tenancy administration and pride ourselves on our attention to detail and organisational skills. The working environment is collaborative, dynamic and team-centric.

In addition to working as part of a supportive and collaborative department, you will confidently take part in team meetings and wider office activities, liaising with colleagues in the front offices and Savills support teams to provide a seamless service for the Landlord and Tenant from the offer stage to the completion of paperwork.

Key Responsibilities

• Producing accurate tenancy documentation to deadlines

• Processing reference applications for tenants and ensuring ID checks are in place

• Ensuring all documentation is in place for tenancy commencement

• Preparing completion document packages

• Liaising with clients and Savills offices as required, maintaining a polite and professional manner at all times

• Prioritising work in order to meet all deadlines set by the department and offices

• Effectively communicating with clients, colleagues and tenants

• Providing accurate and relevant deal information to our Accounts department

• Collaborating in team & office presentations, supporting the visibility of the department

• Actively taking part in team projects and training

• Working closely with front offices and other central departments, in person and via online tools

• Joining front office colleagues regularly for face-to face meetings, exchanging knowledge and getting to know their offices and processes

• Maximising all cross-selling opportunities within Savills

• Complying with Savills Code of Conduct and Policies and all current legislation that affects the business

Key Skills

• Excellent attention to detail

• Exceptional customer services skills

• Strong organisational and prioritisation skills

• Great team player willing to help team members with workload when required and contributes to the team atmosphere

• Understands the needs of the department, engages in team discussion and office activities

• Participates in preparing and delivering information such as in team meetings and presentations

• Self-motivated and able to complete workload to deadlines

• Ability to communicate effectively both verbally and in writing

• Confident in liaising with colleagues, clients and tenants

• Ability to work under pressure and remain focused during busy periods

• Flexible and adaptable; able to change focus and priorities when required

• Ability to work effectively in a busy environment with a flexible approach

• Enthusiastic and always ensures high-quality work is produced

Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.