Tenancy Management & Resettlement Officer

Hybrid working model - Officer is required to work in the office an minimum of 2 days a week.

Primarily based at Laurence House - SE6

Officer will be required to carry out property visits and to travel outside of the borough on occasion.

Officer should have experience in property management.

Officer is required to have a good understanding of the Homelessness Reduction Act 2017

Knowledge Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords.

Knowledge of how to deliver a first class customers focused service. A good knowledge and understanding of the government’s welfare reform and its implications on the private rented sector. A good understanding and awareness of housing issues and homelessness issues.

Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.

Knowledge of the services provided by the Council for households who are in housing need. General knowledge of good property standards and common building problems. An awareness of the financial implications of decisions and an understanding of the importance of prioritising value for money