Tenancy Management Officer

My client is seeking an experienced Tenancy Management Officer to be able to create strong relationships with vulnerable clients to ensure they sustain their tenancies. Strong working knowledge with the most vulnerable clients is expected from a successful candidate. The pressures of the role will be eased through support from peers and management.

The Tenancy Sustainment Officer will have experience creating budget plans supporting homeless clients with welfare benefits and maintain monthly payments for tenancy. The client is looking for an Officer to join the team and hit the ground running managing their own clients.

What we want from you

• Experience providing Tenancy Sustainment advice through Welfare Benefits and Universal Credits advice
• Up to Date working knowledge of homeless legislations including Homeless Reduction Act 2017.
• Knowledge of legal processes on Tenancy Management, Assured Shorthold Tenancies, Licenses and Evictions
• Experience creating personalised housing plans providing a holistic approach to sustaining the client's tenancy

Duties Includes

• Providing sound Welfare benefits advice to the most vulnerable homeless clients to prevent homelessness
• Maintain up to date knowledge of all relevant homeless legislation
• Providing tenancy sustainment advice including budget plans and creative support solutions to maintain client's tenancy.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to

If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on