Temporary GP Resceptionist - DBS

Our client is a healthcare provider committed to delivering high-quality medical services. We are currently recruiting for a GP Receptionist with experience in SystmOne to join our client.

Role: Temporary GP Resceptionist

Location: West kensington & Shephards bush
Salary: £13.15 per hour
Start Date: ASAP,
Contract Type: Temporary

Hours: 8am - 8pm

Job Description:

As a GP Receptionist with SystmOne experience, you will play a vital role in ensuring the smooth operation the surgery and delivering excellent customer service to our patients. Your primary responsibilities will include:

• Greeting patients and visitors in a courteous and professional manner.
• Managing patient appointments efficiently, using SystmOne software to schedule, cancel, and reschedule appointments as needed.
• Answering phone calls promptly and directing them to the appropriate department or staff member.
• Handling patient inquiries, providing information about our services, and assisting with general administrative tasks.
• Processing patient registrations accurately and updating patient records in SystmOne.
• Managing incoming and outgoing correspondence, including letters, emails, and faxes.
• Collaborating with other members of the administrative and clinical team to ensure seamless patient care.
• Maintaining confidentiality of patient information and adhering to data protection regulations.
• Assisting with billing and payment processing, including handling cash and card transactions.
• Maintaining cleanliness and tidiness of the reception area and waiting room.
• Requirements:

Requirements

• Previous experience working as a receptionist in a healthcare setting, preferably in a GP practice.
• Proficiency in using SystmOne software for appointment scheduling, patient records management, and other administrative tasks.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, colleagues, and external stakeholders.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Empathy and compassion towards patients, demonstrating a patient-centric approach to healthcare delivery.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to adapt to changing work requirements and schedules.
• Basic knowledge of medical terminology and procedures is desirable but not essential.

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