Temporary Customer Service Advisor

As a Temporary Customer Service Advisor you will be responsible for first line customer queries in relation to their account, ensuring each customer receives a professional and friendly service.

Client Details

Our client is a well-known property provider business that values customer centrcity. They seek new ways to increase customer growth and support every individuals needs. The Temporary Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and joining a interactive team.

Description

As a Temporary Customer Service Advisor you will be:

• Be first point of contact for customers in relation to any queries they have with their account
• Endeavour to resolve any issues the customer may have
• Dealing with any customer complaints
• Communicate feedback to senior personnel on the customer experience and issues
• Ad hoc duties as and when required

Profile

To be successful in this role:

• Excellent communication skills that promote great customer conversations
• Experience within customer service, ideally within telephony roles
• To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
• Able to work in a team setting as well as independently
• Strong IT skills

Job Offer

In return, our client can offer:

• Excellent working patterns
• Great work culture
• 4 week temp role with the possibility of being made perm
• Close to main transport links