Temporary Customer Service Advisor
As an Temporary Customer Service Advisor you will be responsible for handling inbound calls from a UK customer base, handling customer queries and updating information on CRM systems.
Client Details
Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on an on-going temporary basis.
Description
As a Temporary Customer Service Advisor you will:
- Be first point of contact for customers in relation to any queries they have with their account
- Resolving customer complaints
- Updating CRM systems
- Liaising with internal teams
- Endeavour to resolve any issues the customer may have
- Communicate feedback to senior personnel on the customer experience and issues
- Adhoc duties as and when required
Profile
To be successful in this role:
- Excellent communication skills that promote great customer conversations
- Flexible from 6am - midnight for rotational shift patterns, i.e. 6 - 12pm, 9 - 5pm, 3pm - 12pm etc
- 3 years experience within a contact centre environment
- Able to work in a team setting as well as independently
- Strong IT skills
- Can commit to a 3 month temporary role
Please note you will need able to pass DBS checks to be offer employment
Job Offer
In return, our client can offer:
- Competitive pay rate
- Great work culture
- Weekly pay
- Temp to perm opportunity
- 10% shift pay on top of basic salary
- Free on-site-parking
Reference: 52515136
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