Temporary Administrator

Our client based in Quedgeley, Gloucester is a very well established, successful and growing business. Due to increased workload, they require a Temporary Administrator to join the Order Processing team ASAP (ideally Monday 22nd April 2024) for approx. 6 months. This role has the potential to transition into a permanent position for the right candidate if desired.

Responsibilities:

- Process customer orders accurately and efficiently.

- Perform daily checks on processed orders to identify and resolve errors or discrepancies, coordinating with the team as necessary.

- Communicate order status updates and delivery information to customers promptly.

- Generate and send quotes to customers, revising them as needed.

- Handle card payments over the telephone.

- Reach out to customers via phone or email to address queries and gather missing information.

- Respond to customer requests and inquiries promptly and professionally.

- Answer incoming customer calls in a courteous and professional manner.

- Provide ad-hoc support to the Order Processing team as required.

Candidate Attributes:

- Keen, enthusiastic with the ability to pick things up quickly.

- Excellent verbal and written communication skills.

- Strong attention to detail.

- Ability to independently and as part of a team.

Hours - Full time - Monday - Friday - 8.30am - 5pm

Salary - £12ph