Telephone Interviewer

Direct Life are one of the UK’s leading Life Insurance outsource and technology suppliers. With over 30 years of experience, we put our customers at the heart of everything we do and are passionate about providing the best technology and services to financial advisers to help them work more efficiently. In addition, we provide systems and support to enable customers to buy online quickly and easily.

Direct Life are a small, supportive, and innovative company which also benefits from the advantages of a large and established corporate partner, LSL Property Services. LSL Property Services are one of the largest providers of financial services which include mortgages, non-investment insurance products, lettings, and conveyancing.

About the role

We are looking for Telephone Interviewers who would be making outbound calls to our customers to complete their insurance applications. This will involve gathering information about their lifestyle and medical history. The calls are arranged in advance, so there is no cold calling involved.

This is a remote role, however you must live within a commutable distance (approximately 30 miles) of our offices in Chichester PO19 1JG

It is a remote role which means the successful applicant must have the right broadband and home working space.

We are looking for staff who can cover our core hours of 6pm - 9pm, Monday to Friday.

The successful candidate will be required to work a minimum of 9 hours per week up to a maximum of 15 hours per week.

We can offer some flexibility with shift patterns to suit your work / life balance.

The starting salary is £12 per hour.

About you

The successful candidate must have the following skills and experience:

• Delivery of service excellence
• Ability to organise and prioritise own workload
• Proficiency in the use of IT systems
• Attention to detail
• Excellent written and verbal communication, literacy and numeracy
• Ability to work on own and within a team.

Benefits for working for Direct Life

• Generous holiday entitlement (plus all the bank holidays) as well as your Birthday off when it falls on a working day.
• Access to Choice Discounts, an employee portal offering a huge range of money saving offers and discounts at high street brands.
• Access to Choice Benefits, where you can make large savings on extra holiday, dental insurance and much more.
• Employee Assistance Programme through Health Assure, offering support for physical and mental health, wellbeing resources, and much more.
• Life and Private Medical Insurance.
• Pension Scheme.
• Opportunity to apply for Share Save schemes.

If this sounds like an opportunity for you then we want to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.