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Telephone Fundraiser

Posted 26 March by WorkwithYorkshire
Salary icon £12.00 per hour
Location icon York , North Yorkshire

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Our client has a fantastic opportunity for a Telephone Fundraiser to join their company.

This is a temporary position with full-time and part-time hours available.

The role is working from home, and the pay rate is £12 per hour (£12.64 London weighting) plus the opportunity to earn bonus each week.

Flexible hours to suit you, 17.5 - 35 hours per week (minimum requirement 17.5 hours per week). The shifts are Monday - Friday, 12:30-4:00pm, 4:30pm-8:00pm or 12:30 pm- 8:00 pm.

If working a split shift pattern, you must do at least the same number of evenings to afternoons.

Duties:
  • Representing a range of charities and non-profits over the phone.
  • Having engaging conversations with people about potentially serious subjects.
  • Making a strong fundraising ask on a charity’s behalf.
  • Speaking with existing supporters who have previously donated or shown an interest in supporting the charities work.
  • No 'cold calling’. No monotone calling scripts and a supportive and friendly work environment.
Requirements:
  • Proven success in previous telephone or fundraising roles.
  • Must be productive, self-motivated, and self-managing.
  • Outstanding interpersonal skills transferable to telephone conversations.
  • Confident and clear speaking voice.
  • Adequate IT skills geared toward using a dialling out calling platform.
  • Confidence in making financial ask and the ability to both follow a structure (call guide) and use initiative to personalise calls.
  • Ability to perform to target based working environment.
MUST HAVE:
  • Laptop or PC running on with MAC or Windows 10 or above.
  • Ability to run an Ethernet cable from workstation to internet router as home WIFI is rarely strong enough to support desired sound quality.

Please apply by uploading your CV (with full employment history and contact details of at least two referees - one of whom should be your current or most recent employer).

To be eligible to apply for this role, you must also have the legal right to work in the UK.

For an informal discussion about this role please call Madison or Georgina.

Required skills

  • 1
    Customer Service

Reference: 52379559

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