Service Desk Analyst

Are you a skilled IT Support professional looking for a new challenge? Or perhaps a night owl tired of early mornings? This opportunity might be the perfect fit for you.

You will be providing 1st line support for a global law firm joining a friendly London based team. You will be working a set shift of 12-8pm, based 5 days in the London office, meaning you’ll avoid the rush and save on travel costs.

What’s in it for you:

• Joining the evening shift team (12pm-8pm)
• Competitive salary and great benefits package
• Gain exposure to a range of technologies for personal and professional growth

Key Responsibilities:

• 1st line technical support
• Provide remote and on-site support for local and global users.
• Offer application support and troubleshoot hardware issues.

Skills Required:

• Essential software knowledge: iManage/FileSite, Windows 10, Office 365, Citrix.
• Proficiency with essential hardware: laptops, desktops and phones.
• Experience working in a legal or professional services environment.

Does this sound like your next role? Click 'Apply’