Technical Solutions Associate

About Us:
In 2021, our client launched an ambitious set of Goals to dramatically improve the lives of autistic people across the UK and beyond. To achieve these goals they identify problems, find solutions, then advise and influence key partners who can implement change. They work in an agile way to deliver evidence-based innovative insights to empower autistic individuals people to thrive.

About the Role:
We are searching for a Technical Solutions Associate who can compile and translate the business requirements to develop and deliver innovative solutions for our flagship projects. You’ll work in collaboration with our in-house science team and external partners to help achieve our 2030 goals. We are looking for a self-starter who has a strong technical knowledge and expertise in agile development to create technology solutions that are informed by scientific evidence.

Key Responsibilities:
If you are passionate about delivering innovative solutions to research, and you value working to high performance within a team who thinks in diverse ways, this is the role for you. You will have the opportunity to contribute to collaborative funding applications and research publications. You will benefit from the support of our in-house research leads, and external partner experts in academic, community, industry, services and charities.
You’ll use your skills in this role to:

• Write clear and comprehensive technical specifications, business requirements and project documentation.
• Develop and maintain existing and new apps and web platforms.
• Develop interactive content that meets access and inclusion standards for diverse user engagement.
• Co-create UX design and user journeys.
• Create content hierarchies.
• Create wireframes and interactive prototypes.
• Develop and maintain database infrastructure and data management systems.
• Create and maintain content management systems (existing or bespoke).
• Co-design and develop innovative solutions to achieve our 2030 goals.
• Ensure all coding and documentation is kept up to date.
• Ensure all solutions meets the current standards for cybersecurity, GDPR compliance, and web accessibility.
• Work with our in-house research, fundraising and comms teams, external partners, and community advisors, to ensure the technology solutions meet the priorities of the autistic community, our funders, and relevant industry stakeholders.
• Work with research, fundraising, and comms teams to inform engaging lay descriptions of our projects for internal and external communications, updating these as the projects develop.

About You:
Desirable experience

• Minimum of three years’ experience working in a similar technical role
• Post-graduate qualification (e.g., PGCert, Master’s degree, or PhD) in computer science, human computer interaction design, psychology or a related field.
• Strong technical knowledge and expertise in agile development methodologies.
• Proficiency in AWS, Java, Python, Matlab, SWL, or similar.
• Experience of AI integration and its ethical use for automated processing of information.
• Experience of creating technology-enabled solutions for health and wellbeing innovations and information-based interfaces.
• Knowledge of database infrastructure and data management systems.
• Familiarity with creating and maintaining content management systems.
• Experience in managing technical projects from conception to delivery.
• Ability to co-design and develop project deliverables.
• Experience in UX design, creating content hierarchies, wireframes, and interactive prototypes.
• Experience in integrating cybersecurity standards, GDPR compliance, and web accessibility guidelines
• Ability to identify and address challenges that may arise during the development and implementation of technical solutions.
• Ability to work on own initiative and in collaboration with various stakeholders.
• Ability to adapt to changing project requirements and priorities.
• Ability to align technical solutions with company’s broader goals and objectives.

Skills

• Experience in working with diverse stakeholders.
• Understanding of and empathy for the autistic community, to ensure that solutions are designed with their needs in mind.
• Ability to translate complex technical concepts into understandable terms for non-technical audiences.
• Knowledge and experience of autism and autism research
• Excellent written English and understanding of writing for online audiences, including an appreciation of SEO best practices
• Experience in working with researchers and/or clinicians
• Experience in the charity sector, particularly research charities
• Experience of working with autistic people and/or other neurodivergent groups
• Scientific or research background

Personal attributes

• Comfortable with nuance and uncertainty, with the motivation and resilience to tackle a fascinating but complex and contentious area of focus (autism and autism research).
• Understanding of and empathy for autistic and neurodivergent communities, to ensure that solutions are designed with their needs in mind.
• Ability to work on own initiative and in collaboration with various stakeholders.
• Ability to adapt to changing project requirements and priorities.
• Highly committed to the company mission, values, and activities.

Employment Information
Hours: 35 hour per week, Monday to Friday
Location: Hybrid with 1 - 2 days in our London office (Old Street) each week
Annual Leave: 28 days annual leave a year, exclusive of bank holidays.
Professional development: As well as occasional all-staff training, you will have a personal training budget of £300 per year.